App Store Solutions Engineer в Apple

Key Qualifications

  • Skilled at helping developers identify, navigate and overcome technical or systematic complexities to drive adoption of new technology.
  • Proven ability to evangelize new products and features.
  • Speak fluidly to influence technical and non-technical decision makers.
  • Excellent written communication and facilitation skills, with a focus on translating business requirements into technical solutions. Demonstrated presentation experience.
  • Experience managing and developing external relationships.
  • Experience with cross-functional projects and communication.
  • Passion to work both independently as well as in a team environment.
  • Ability to run multiple projects, and work in a fast paced, pressured environment.
  • Previous iOS development and mobile games experience are a plus.
  • Experience and knowledge of all aspects of e-commerce ecosystem/platform.

Description

ENGINEERING COLLABORATION

  • Know your market and your product.
  • Provide feedback to product teams to ensure tool and platform roadmaps are aligned with and include elements requested by developers.
  • Work cross-functionally to prioritize product requirements by communicating developer needs and impact.
  • Understand production and customer support processes and service levels related to developer and customer facing issues. Identify, document and manage process for minor enhancements and bug fixes.
  • Internally, you will work as technical resource for a cross-functional group including Apple’s Developer Relations, Product Marketing, Business Management, App Store Engineering teams.
  • Attend project meetings for new features, as needed across time zones.
  • Review product specifications, designs, meeting notes, tickets, action items.
  • Be an assertive and vocal advocate for the App Store in your market, helping to ensure local developers can take advantage of our feature offering.

LAUNCH READINESS

  • Track launch release schedule and ensure all needed materials are technically accurate and ready to support developers at launch (guides, FAQs, support staff, etc).
  • Partner with internal teams on launch briefings related to technical implementation of App Store features.

DEVELOPER EXPERIENCE

  • Provide in-person support to key developers involved in App Store launches as needed, building and then leveraging positive relationships with said developers.
  • Benchmark the tools and capabilities available to developers for other platforms.
  • Solicit feedback from the local developer community and specific strategic developers.
  • Evaluate success of commerce features via metrics and social listening.
  • Present findings to App Store Management and Engineering teams.

Additional Requirements

  • Proficient English is required. Please submit your application in English to ensure it can be reviewed.
  • Willingness to travel to California 3 - 4 times per year, with each trip lasting a minimum of one week. The timing of travel is critical and based on business needs.
  • Candidate should expect to travel and meet with developers within the Russia and META region on regular basis.

Apply:

https://jobs.apple.com/en-us/details/200186779/app-store-solutions-engineer?team=SFTWR

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