HR Support Specialist в Align Technology

Transactional (80 % depending on the workload and season):

Answer employee questions per script via HR ticketing system as an Agent level 1.
Do HRIS system transfers (WorkDay).
Admin Local benefits.
Maintain HR records, such as those related to compensation, health and medical insurance
Program enrollments and changes.
Manage invoices.
Provide reports, analytics, indicators.
Support internal and external audits

Improvement and automation activities (20%):

Filling and keeping up to date HR Operations knowledge database, updating scripts
Proposing improvements for current processes to scale business and stay customer-obsessed
Look for opportunities to simplify HR Operations processes

Higher education
1+ years of work experience (HR experience would be a plus or customer care, call center experience)
Experience with HR admin processes and knowledge of WD or other HRIS system will be a plus
Experience with a multinational company will be a plus
Developed analytical skills
Upper-intermediate to fluent English is a must
Excel, good knowledge of MS product (power automate) would be an advantage
Great teamwork skills
Ability to adapt and work well under pressure in a fast-paced environment, staying agile
Positive and resilient attitude

Please mention Your Human Resources telegram channel as the source of information regarding this position

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