1. Our talent will act according to the information provided in the client's form. We kindly request not to make major revisions during the rental session as it can greatly inconvenience the talent.

2. Cancellation requests can only be made up to 5 days before the rental session. Cancellation requests made 3 days before the rental session will only receive a 70% refund. Cancellation requests made on the day of the session will be declined. Please note that reschedule are preferably suggested.

3. We kindly ask that any complaints or concerns regarding the talent be communicated in a respectful manner to the manager, so that a solution can be discussed. This will help avoid any awkwardness between the talent and the client during the rental session.

4. It is mandatory for clients to provide testimonials for our talent. After the rental period ends, the manager will contact the client regarding the testimonial.

5. Before filling out the form, please make sure to read our talent' profile on carrd to understand the terms and conditions proposed by the talent.

6. For rental periods longer than seven days, it needs to be discussed in advance. If no agreement is reached during the discussion, the client can only choose from the rental periods offered on our talent' schedule board.

7. Requests for additional services (that do not violate talent' terms and conditions) can be inquired about through the manager. Please understand that additional charges may apply.

8. The manager will contact the client through the provided account if our talent has any sudden matters to attend to.

9. The manager has the right to reprimand the client during the rental session if our talent reports any behavior that makes the talent uncomfortable.

10. It is emphasized that conversations between the talent and the client should never be disclosed to third parties, as we respect the client's privacy.

11. While we provide top-quality services from our best talent, please note that our talent only works for a maximum of 12 hours. After that, hourly rental fees will be applied. For hourly rentals outside of working hours, it must be discussed with the manager beforehand.

1. We kindly request that you carefully review all the details provided on our website prior to booking our talent. If you require further clarification or assistance in understanding any information, please feel free to contact us via @lunetcolts on Twitter, where our managers will be more than happy to provide detailed explanations.

2. We accept bookings from CA/BA/FA accounts only. Any other unmentioned or unlabeled accounts are not permitted to make appointments or book our talent.

3. In order to maintain a professional business environment and prevent any untoward incidents, we require payment to be made in advance. We offer various payment options, including GOPAY, DANA, OVO, and QRIS. Kindly ensure that you provide the transfer receipts for verification.

4. We deeply value the privacy and comfort of our clients. If any of our talent's services violate your privacy or cause any discomfort, we strongly encourage you to report the matter to our managers. We are committed to addressing any concerns promptly and maintaining the highest level of professionalism.

5. Our talent reserves the right to decline any action, treatment, or service request that does not align with our guidelines, the talent's terms and conditions, or our privacy policy. We will thoroughly investigate and take appropriate action in response to any reports of client behavior that violates our talent's privacy, includes verbal abuse, non-consensual sexualization, or contains sexual harassment.

6. We kindly remind clients that contacting our talent outside of working hours, attempting to make arrangements for re-renting our talent without a new booking, or pressuring our talent to work without our permission are all violations of our guidelines. We appreciate your cooperation in adhering to our policies and ensuring a respectful working relationship with our talent.