2- mark questions
Kerb
Blimps
Hazard associated with runway
Jetway
What is runway

5-mark questions
What is CDM - collaborative decision meaning
How landscaping is done in an airport
What is load sheet , embargo
Tricolor VASI
Runway end identification
Unaccompanied passenger
Disabled citizen
Dangerous Goods

Communication

Business etiquette

BATCC (Backup Air Traffic Control Center)

In the event of a serious fire or hazardous incident which render the ATC complex not able to perform it's original functions , normal Air Traffic control services will be severely disrupted.To maintain the continuous ATC service the backup air traffic control complex equipped with all essential backup ATC facilities will be activated.These backup facility can support about 30% of the air traffic control handling capacity to maintain a safe and orderly flow of air traffic.

Different types of Controllers in ATC

Tower Controllers direct the movement of vehicles on the runway(s) and taxiways

They Check flight plans, give pilots a clearance for takeoff and landing and direct the movement of other aircraft on the runway and other parts of the airport.Tower controllers are also suppose to ensure that all the lights installed in the runways and taxiways are functional.most of them work from the control tower as they generally must be able to see the traffic they control.

Approach and Departure Controllers ensures that the aircraft travelling within an airspace maintain minimum separation for air safety.

they give clearance to the aircraft to enter controlled airspace and handover the control of the aircraft to en route controllers.

they use RADAR to monitor flight paths and work in the building known as terminal radar approach control centers (TRACKON) they also provide information to pilots regarding weather conditions and critical notices

En route controller monitor aircraft once they leaves an airports airspace they work at air route traffic control centers located throughout the country which are typically not located at airports.

each center is assigned an airspace based on the geography and altitude of the area in which it is located

As an airplane approaches through and flies through a centres airspace en route controllers guide the airplane along it's route they must adjust the flight path of the aircraft for safety and collision avoidance. As an airplane goes along it's route, en route controllers hand off to the next control center, Approach control or tower control along the path as needed

Air traffic controllers typically do the following

they issue landing and takeoff instructions to the pilot

monitor and direct the movement of aircraft on the ground and in the air using RADAR computers and visual references

manage communications - by transferring control of departing flights to traffic control centers and accepting control of flights

provide information to pilots such as weather updates, runway in use, runway closure and other critical information

Alert airport response staff in the event of an airport emergency

they use Styrofoam to suppress the fire

Air Traffic controllers primary concern is safety. they manage the flow of the aircraft into and the out of the airport airspace guide pilots during takeoff and landing and monitor aircraft as they travel through the skies.

Controllers usually manage multiple aircraft at the same time and must make quick decisions to ensure the safety of the aircraft.Ex:A controller may direct one aircraft on it's landing approach while providing another aircraft with weather information

Hijacking is a problem of recent origin faced by the airlines anyone who has a personal grievance against a government finds it convenient to hijack a plane to attract worldwide attention.

The first recorded aircraft hijacking took place in 1931.When the aircraft was ceased after it landed in an aerodrome in Peru by armed rebels after an unsuccessful attempt to throw the Lima government and demanded to flown to Chile.

Hijacking became a major problem in mid 60's. When the terrorists group used it as a weapon for international blackmailing.The International community forced ICAO to take appropriate action. So ICAO imposed penalties for offences committed onboard of an aircraft and powers of the commander of the contracting states

ICJ - International Court Of Justice.

In some countries they do keep sky marshals or air marshal in mufti dress with concealed weapons onboard of the aircraft.

In the Tokyo convention in 1963 in Japan, the convention provided the contracting states in which the hijacked aircraft lands shall ensure restoration of the control of the aircraft to lawful commander and allow the passengers and cargo including aircraft to proceed to their known destination as soon as possible.

Air force Commandos - Garud

Marine Commandos - MARCOS

Trivandrum Airport

The Airport authority of India was forced to reduce the runway of the international airport from 3398 m to 3373 m as the state provided only 37 cents of land of the vallakkadavu side for creating the mandatory RESA

PTT = Parallel Taxi Track

The occupancy of the aircraft on the runway is for longer duration because there is no PTT.

Noise abatement procedure

This is generally done to avoid the noise pollution by the aircraft while flying over a populated area.this is achieved by a faster takeoff followed by idle run till the aircraft has survived the populated area and then continuing it's normal flight.

11-8-2020

What is IATA Rate of Exchange

ROE

The IATA ROE provides the currency ROE used by the airline industry for fare/rate construction.

They're built on the average of the five banking days, ending on the 10th of every month.

The data can be used for the combination and construction of local currency fares.

The IATA exchange rates are used to perform interline invoicing and settlement between airlines. These are world currencies published and monitored against three base currencies EURO,GBP and USD These rates are provided by IATA every month.

IATA Airline Designator Codes

AI = Air India

AC = Air Canada

AZ = Al Italia

AA = American Airlines

BA = British Airlines

CX = Cathe Pacific

DL = Delta Airlines

EK = Emirates

EY = Etihad Airlines

GA = Garuda Airlines

IX = Air India Express

WY = Oman Airways

UL = Srilankan Airways

RJ = Royal Jordanian

PK =Pakistan Airlines

SQ = Singapore Airlines

T9 = Air Arabia

9W = Jet Airways

S6 = Spice Jet

IATA Billing and settlement plan (BSP)

A BSP is the central point through which data and funds flow between travel agents and airlines.Instead of every agent having an individual relationship with every airline,all of the information is consolidated through the BSP

Agents make one single payment to the BSP(remittance) covering sales on all BSP airlines. The BSP makes one consolidated payment to each airline,covering sales made by all agents in the country/region

Agents are provided with a range of electronic ticket numbers to be used for sales on any airline

BSP working process for Agents

1. Preparation to sell on behalf of airlines. - before an agent can begin selling on behalf of airlines, the following must take place

• A range of electronic ticket numbers are assigned to the agent
• the airline assigns ticketing authority to the agent to allow the issue of E-TKT

2. Reporting by agents the agent reports all sales and refunds at the end of the reporting period.This is done electronically through BSP link.All transactions are forwarded to a central BSP data processing center or DPC.

Processing By BSP

The data processing center

1. Captures the tickets and refunds information from data files that have been transmitted by the GDS or the other automatic system like the BSP link.
2. Processes all relevant data and produce an agents billing analysis for each agent.This analysis is compiled from the information of each billing period.
3. It forwards the statement of sales made by each agent to each BSP airline.
4. Monitors ETKT and provide continuous stock whenever necessary.

Payment

1. The agent makes just one payment covering all the BSP transactions for that billing period for all BSP airlines.
2. The BSP preffered method of payment is by direct debit

Follow up

1. The accounting department of each airline audits the incoming data and addresses the debit/credit transactions to agents as necessary.

Solicited application letter - These letters are written in response to an advertisement.

Unsolicited application letter - Such application letters are written at the writer's initiative and you are sending the CV for an unadvertised job position in an organization.

Following things should be kept in mind while drafting a letter

Introductory Paragraph

Body of the letter - achievements

Closing the letter

Guidelines for drafting a job application letter

• Use a formal letter style, and these styles should include the date, followed by the name and address of the person who you are writing, the reference line, the salutation, the body and the complimentary clause & compose and print your letter in a computer and using an inkjet printer and in a white bright paper
• Introduce yourself and explain that you are writing to arrange an interview so that you have an opportunity to discuss positions that may become available in a specific department of the company.
• Briefly describe your background.
• Indicate that you will follow up with a phone call to see if it will be possible to schedule an interview at a convenient time so that you may bring your resume and discuss your qualifications.
• Closing the letter

the letter should have clear contact information

Name
Address
Contact details

5 August

Name of HR
Address of company

Dear sir/madam,
reference (from advt)

details about you

end with a note. (i look forward...)

yours faithfully
Signature

Resume

Personal particulars

Academic qualifications

Experience

Additional information

Reference

Personal particulars

• Name
• DOB
• Contact details(Mail-ID and Phone Number)

Academic Qualifications

• Should be in reverse chronological order.
• Degrees first
• Name of Institute, Degree, Grade
• Ignore adding degrees if you scored fewer marks

Work Experience

• Mention the portfolio for which you are applying (manager, asst manager)
• Activities (co-curricular activities,Extra-curricular activities)

Add reference and additional information if necessary

Date

Signature

Do's and Don'ts

DONT's

• Do not use an uncommon format.
• Do not mention the salary expected.
• Do not leave any gap in your experience.
• Do not give reasons for leaving a particular job or changing your earlier jobs.
• Do not use coloured paper.
• Do not send a handwritten resume.
• Do not give personal details about yourself that are not relevant to your job consideration.
• Do not be too brief or too lengthy.

Do's

• Indicate a specific ob objective or summary of your qualification
• Highlight your accomplishments.
• Emphasize any education/training/experience related to your job objective
• Give details of your professional activities supporting your career activities

Preparation of customs entry and payment of duties in general the following information must be provided to custom authorities

Consignee

Shipper

person or company submitting the entry

if not the consignee above you will write the arrival details and the airway number

No of packages

Place of importation

description of goods according to customs tariff headings

Quantity of goods

applicable rate of duty for each heading

Total area of goods and other charges

goods imported on a temporary basis for a subsequent re-export after repair

demonstration or processing etc must be re declared at the time of export so that the duty paid on import can be re imported to the import depending upon the local regulations

Bonded Warehouse

Many goods are imported into a country and removed to a bonded warehouse for storage and distribution

However until the government duties have been paid , these goods are not available in the local market

Customs Clearance Procedure

It involves the four major steps

recovery of documents from inbound carrier

notification of arrival to the importer

preparation of customs entry and payment of duties

Airway Bill

The airway bill must be issued in accordance with the instruction from IATA.The weight , dimension and nature of goods must always have been checked.

Tact

TACT is a publication containing the rules and airlines cargo tariff

Arranging pickup from shippers premises

Preparing airline documentation

completing airline documents for ensuring that invoices and commercial documentation meet all the requirements for the movement by air and for the customs authority

Arranging insurance for the customers

arranging transportation of goods and booking space with airlines and scheduling delivery of goods at the airport

tracing the movement of goods

- Prepares shipments and related documents up to delivery to the carrying airline

- Handles shipments and the related documents up to delivery to the carrying airline

- acts as a carriers agent and also as an intermediately between the shipper and the carrier

Light shirt black pants

Double knotted tie

Shirt without a pocket

you can use a light perfumes

shoes and belt should be same color

make sure that you can put collar button easily

sidelocks upto the ear

Learn about the details of the airline

Begin with a smile and end with a smile

do not over explain about your family

do not say more than 1-2 hobbies more hobbies = more questions towards you

tell about weakness (at times ....)

do not use abbreviation to tell your degree.

include your strength

at the end of the self-introduction ask (anything else you want to know more about me)

don't drag too much