June 15, 2020

User’s Guide: Brother Printer Troubleshooting

Best troubleshooting guide to resolve some common errors in your Brother Printer. Save your time and address the exact issue in your printer.

Brother Printer Troubleshooting is a crucial part to debug the errors found in your printer. Brother printers are known worldwide for the speed and the long-term ROI they generate to the users. The regular and periodic maintenance of printing devices is as important as getting the printouts from them. Many times the irregularities on this part create the errors in your printers.

Brother printers make models that are capable of printing, scanning, copy and fax and trouble in your printing device will suffer your work. But you can combat this situation by working with the exact Brother Printer Troubleshooting method.

If you want good quality printouts and cool images then the brother printer is the best choice, with advance quality features and prompt brother printer support it always makes a strong presence in the market. These printers are also known for the cheap toner replacements.

With so many features of Brother Printer in front of you, we also can not deny the issues that may arise due to multiple reasons. But we have got you the Brother Printer Troubleshooting Guide to solve all sorts of errors.

Common Brother Printer issues

·         Improper printing or vertical strips on printed paper.

·         No print out at all or blank pages.

·         Headers and footers are not printing properly or missing in printouts.

·         Bank printouts with faded ink.

·         Paper jam issue or screen displays no paper.

·         Cable connection issue or no power indicator on the printer.

These are the few printing problems that you can face while using your printer and in the next section, we are going to cover all the aspects of Brother Printer Troubleshooting.

How to Solve Errors in Brother Printer?

From the below-mentioned problems, you can choose the one with your printer and proceed with the solution. Every solution is provided in a detailed and easy way:

Let’s begin…

1.    Blank Pages

·         If you are facing no printouts then check that your printing machine is turned on and plugged to the power socket.

·         Further, ensure that your printer is loaded with ink cartridges and drum unit also installed properly.

·         Check that you have installed the correct printer driver in your computer as per the respective brother printer model.

·         The interface cable connection between your computer and printer should be proper.

·         Look out for any error message on your printer Control Panel screen.

·         On your computers, search bar type and enter “printers” and on the next window right click on the name of your “Brother Printer” and ensure “Use Printer Offline” is unchecked.

Take the help of this section and do the Brother Printer troubleshooting for blank pages.

2.    Bad Printouts

·         Turn off the machine and disconnect the wire cables from printers for 5-10 minutes.

·         Remove the paper tree from the machine.

·         Now recheck the software application and ensure the settings are suitable for the printing job.

·         You can also visit support.brother.com for more information.

3.    Printer Error

If you see a green light that indicates your printer is ready to give print jobs and if the light is amber in a colour that shows your printer needs immediate attention. There could be an error with ink cartridges low or empty, paper jammed within or drum cleaning required. Brother Printer Troubleshooting for Printer Error is not a big deal to deal with.

4.    Paper Jam message

·         Ensure sufficient pages in the tray.

·         The pages should not be wrinkled, curled and torn or badly shaped. If any then replace them with a new stack.

·         Check for any jammed paper or piece of paper within the ink cartridge compartment door.

·         Also, check for the printing roller in the access area, clean it if needed.

·         Check for settings in the printer and uncheck the manual feed.

·         Sometimes due to excess papers in the printing tray creates the trouble as well. Ensure 40-50 to papers at a time in-tray.

5.    Curled and Smeared printouts

·         You are not using the pages with the recommended quality or substandard pages.

·         Every page has a printing side and a non-printing side, you should always print on the printing side of the paper to get the best results. Generally smooth surface on paper is printing sides.

·         Always use the correct paper type for printing jobs such as for normal printing use general-purpose paper and for images use photo paper.

6.    Light or hazy printouts

·         On the brother printer Control Panel go to the “Machine Menu Settings” and set off the “Toner Save Mode”.

·         In the printer visit the “Basic Tab” and go to “Settings” and click on “Enhance Black Printing”.

·         In the printer driver go to the “Advance tab” and turn off “Toner Save Mode”.

·         Speak to the Brother Printer Troubleshooting Support and replace the ink cartridges if recommenced.

7.    Not printing on Wired Network

·         Ensure your printer is ready and displays the green light in front of “Ready”.

·         Disconnect the Ethernet cable from the port and reconnect again.

·         If the problem still persists then try to connect to a different port or use an alternate cable.

·         If the green light at the back panel blinks means the connection is established.

8.    The computer can not find your Printer

Sometimes your computers firewall security settings reject the network connection with your printer, hence your computer can not find your printer. If the printout is urgently needed then you can try to print by setting the Firewall to off but remember your computer will be prone to viruses and malware. Contact brother printer troubleshooting support for more help.

Summary

Hopefully, you have found the error in your printer in this document and would have resolved it by yourself. Although, Brother Printers are best in quality, technology and price-wise but like any other printer it is also prone to the errors. With the help of this Brother Printer Troubleshooting user guide, you can control and combat the errors in your printer.

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