E-commerce operations manager в PUMA

Your Mission

Elaborating and managing operations of ecommerce project and developing omnichannel model
Managing vendors for 3PL, customer service, payment processing, fraud prevention, telecom services and others as required by the business model
Optimization, improvement and automation of business processes in order to increase operating efficiency and enable increased focus on strategic, value-adding activities
Managing costs of e-commerce project: planning and budgeting, negotiations, control and optimization
Creating and maintaining appropriate Standard Operating Procedures for all aspects of ecommerce operations
Setting up collaboration, defining process flow and KPIs
Maintaining appropriate customer service quality levels
Working in close collaboration with company's buying, planning, content, marketing and finance teams to achieve the group’s overall ecommerce business and financial goals.

Your Talent

Education, university degree (Preferably from HSE, MEPHI, BMSTU, MIPT (mathematics/physics))
Strong analytical mindset, ability to make data driven decisions and push them to life
Strong customer focus orientation
Preferably >1 year E-com experience
Advanced knowledge of MS Excel
English – Upper-intermediate level
Fluent Russian language skills both verbal and written
Project management and communication skills
Task focusing, responsibility, accuracy and attention to details, initiative, flexible, eager to learn

Apply:

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Если вы текущий или бывший сотрудник компании Puma, вы можете оставить отзыв о работодателе на сайте Dream Job: bit.ly/dj_puma