Business Operations Specialist в General Electric

Essential Responsibilities

Contracts data entry into the tools and systems used by the company
W2W process execution control
Timely and accurate billing of customers for contract and non-contract services
Closing documents preparation
Archiving of documents
Maintain Install database accuracy by supporting field team and external customers via phone and email
Work closely with field service sales and service delivery, service marketing and offering team to resolve technical and process-related issues
Providing support for timely resolution of customer invoicing disputes in coordination with Service Sales, Finance and Legal teams

Qualifications/Requirements

Bachelor’s Degree
2 years of working experience in a business support field
Pre-Intermediate English
Proficient in use of MS Office with speed and accuracy
Excellent verbal and written communication skills
Ability to work under pressure against tight deadlines, getting work right first time
Time management skills with the ability to work with accuracy and minimum of supervision
Ability to manage all aspects of customer service, customer satisfaction, and contractual commitments

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