By reading this manual carefully, you will greatly save yourself and us time. Since it contains all the answers to the questions that are usually asked to us before ordering a service.
Be sure to log out of your Mi account before ordering the service (if the device does not boot, then you can do this on the i.mi.com website).
How to find out if there is a Mi account in the device
By device IMEI or FSN code (unlock code) on i.mi.com. If there is no IMEI sticker under the cover, the board must be engraved with a QR code under which there is an FSN code.
Do not order the service without making sure that there is no Mi account in the device
How to sign out of Mi account
Go to i.mi.com and log in
Click on "Find device" and in the upper right corner select the device from which you want to exit and which you need to flash
Next, click on three points, select "Turning off Find device"
Confirm by clicking on OK
Software recovery on devices based on Qualcomm processors
Download the flasher, transfer the device to EDL mode, select the previously downloaded firmware (be careful installing the software from the wrong region, get a bootloop), press Flash.
In the window that appears, copy the key (using the Copy Key button) and send it to us in Telegram https://t.me/three_tools_gsm.
You will receive in return Password
and Reseived Text
Them will need to be inserted into the corresponding fields and click OK
Then the firmware process will start
Software recovery on devices based on MTK processors
Download the flasher for MTK, check and make sure the installed drivers are correct, select the "scatter" of the previously downloaded firmware (be careful installing the software from the wrong region, get a bootloop), DA and AUTH.
Within 5-15 minutes (depending on the queue) a support employee will connect and authorize your PC for firmware.