August 16, 2019

Attempting the Exam

Note: We are NOT able to provide feedback as to what your errors were. You are expected to study our guide and use your skills and judgment to create a high-quality transcript in live files, and it is the same with the exam. Also note that you cannot view a side-by-side comparison of your results with the correct answers, as that would entirely defeat the purpose of our exams. You will see only the percentage earned.

When you feel you are adequately prepared for the exam, go to your Exams tab and click the Attempt Exam button to begin.

Number of Attempts

For the English Entrance Exam, you will be provided with two attempts at the full exam at a time. For each attempt, you will have one available retry per section of the exam. If you fail both attempts and its associated retries, there is a 30-day waiting period before you can try again, where you will gain two new attempts, again with one available retry per section. This means that you effectively get four attempts at the exam before the prescribed 30-day wait.

If you fail, simply take a break from the exam, review the style guide thoroughly, and come back to it later. Remember that you must complete the entire exam again, i.e., every question in each section, for each new attempt.

Style Guide Questions and Sample Sentences

The Style Guide Questions and Sample Sentences sections contain a series of questions pertaining to the Basic portion of TM's Style Guide. Be sure to carefully study the Style Guide, taking notes and highlighting as appropriate, before beginning the exam. You must score 100% for each question in order to pass that section.

Audio Sections

For the English Entrance Exam, you will be tested on accuracy of text and your adherence to the Basic Style Guide. The pass rate varies for each audio, but they are all set in the high 90s.

The Results Page

Once you have completed each section of the exam, you will be directed to the Exam Results page. Here you will be able to see your accuracy percentages and access your available retries for any sections with which you have been unsuccessful.

The results for the questions you answered will be listed under the Result heading. Please note that there is no correlation between the order in which you answered the questions from a section and the order in which your results will be displayed. We do this to avoid our applicants taking a trial-and-error approach to our exams.

Also remember that the audios have different pass rates, all in the high 90s. You could feasibly fail an audio that you got a higher percentage on than one that you passed!

Please rest assured that the same text will always return the same result. If you are expecting the results to be listed in the order in which you completed the questions, there can be the appearance of a glitch in the grading. However, once you know that the order in which you answer the questions has nothing to do with the order of the results page, it should become clear why there is this apparent discrepancy in marking. This is true for all of our exams that you will attempt on our platform.

In order to pass an exam, you must pass every question and audio within the same attempt. If you pass a question in your first attempt but fail that same question in your next attempt, we cannot transfer the pass from your first attempt over to your second. They all must be passing within the same attempt.

Retries

The number of tries you've used will be listed under the Retries of Maximum Possible heading, and you will see this for each section of the exam.

For the English Entrance Exam, you will have two tries for each section of the exam, i.e., your first try and one retry. This means you will have access to one Retry per section once you have reached the Results page. Therefore, if you experience technical difficulties and/or accidentally submit your results for a section prematurely during your initial attempt, don't despair! You will be able to try that section again once you have completed the rest of the exam.

If you have not yet used your second try for a section, a link labeled Retry will be displayed under the Retry heading. Clicking this link will return you to that section of the exam.

There is no way to retry only one question from a section. You will always be presented with all of the questions from that section again, and so you will have to answer each question again. They may be presented to you in a different order, or you may get different questions entirely. Do not submit any blank or gibberish answers, because the answers provided on your retry will override your previous answers and will therefore result in a failing result for that question.

Do not retry sections that are displayed in green/passing in an effort to get a higher percentage score overall. We only look to see that you've passed every question on the exam within an attempt, in which case you've passed the exam as a whole!

When retrying any given section, remember that:

  • You will not know which question/audio you failed, as the Results Page does not display the answers in the same order that you answered them.
  • You will have to answer each question of that section again.
  • You may not get the same questions/audios as you had answered on your first try.
  • The answers you give on your retry will override your previous answers; therefore, do not skip any questions or type something like, "I already answered this."
  • We are NOT able to provide any additional retries. If you pass all but one section of the exam and have already used your retry for that failed section, you will need to complete the entire exam over again in order to pass.

The Complete Exam Button

Please make sure to use your retries, should you need them, before hitting the Complete Exam button, since hitting the Complete Exam button on your result page will submit your attempt through to the system. You will not be able to access your retries once your exam has been submitted.

When you have finished your attempt, please hit the Complete Exam button to submit your results fully to our system. Once you have done so, you will be able to access your second attempt, or if you have completed your second attempt, this will start the timer over for your next two attempts after a 30-day wait.

After Your First Failed Attempt

As previously stated, you will be provided with two attempts at the exam as a whole. Once you have used all of your available retries, please hit the Complete Exam button to submit your attempt fully to our system.

If you have failed after submitting your first attempt, you will be presented with a message letting you know that you have not been successful with the exam at this time.

If you navigate back to your Exams tab at the top of your page, you will now see a new Attempt the Exam link located below your first attempt. Clicking this new link will direct you to your next attempt.

Please remember that when using a new attempt, you will have to complete all sections of the exam again and answer each question presented to you. The questions on the exam are shuffled, so you may receive questions and/or audios with which you were not previously presented. Be sure to also repeat the steps outlined in the Before You Begin section.

In order to receive a passing result for the exam, you must pass every question on the exam within an attempt. If you pass a section of the exam on your first attempt but fail that same section on your second attempt, you are not able to combine both attempts in order to pass the exam.

No Feedback

To maintain the integrity of our exam, we are not able to provide any direct feedback with regards to how you can improve on your exam if you have received a failed attempt.

After Your Second Failed Attempt

If you do not pass the exam, don't despair! You can return to us after a 30-day period to try again. The exam will then be reset and you will have two more attempts at that time.

Passing the Exam

Once you have passed each question of the exam within the same attempt (seeing all green results), you will have passed the exam!

IMPORTANT: Make sure that you hit the Complete Exam button so that your passing grade can be registered in our system.

Being Accepted To TranscribeMe

At this stage, one of our training officers will review your application. It is at this point that a photo ID may be requested if one is not currently present on your account.

Once your application is fully processed, your account will be activated within 2-3 business days of taking the exam, so there is no waiting around on a waiting list.

Please note that if ID has been requested, it can take between 2-3 business days from the time you notify us that your ID has been uploaded successfully. More instructions will be provided in the email sent requesting the ID.

Once your account has been activated, you will see the Jobs tab on your WorkHub account. clicking this tab will direct you to the next available job, and it will start to play right away. If you are unable to complete the job for any reason, you can cancel out by hitting the Cancel button to send it back to the pool to be transcribed by another user. You will only be compensated for fully completed files that you submit through to the system.

Please be sure to review the Style Guide again before beginning your first assignment, and refer to it as you complete your work.