FAQ [Баг репорты]

How much money do I earn per bug report?

The payout of a report depends on the test and your report’s severity. On average, bug reports are worth between 2 EUR and 15 EUR but it can be higher for special setups. When an iOS app is under test, the payout is usually increased.

How do I submit a bug report?

You can only report bugs in a test if you accept the invitation and while the test is currently running. To then submit a bug report, open the test overview page, scroll to the bottom of the page where you will find the test’s Features, read the description of the Feature which you want to submit a bug report for, and confirm it by clicking the button below. You will then see a submission button.

When do I get a reaction to my bug report?

The team leader will usually review your reports within a few hours after your submission but until the end of the test runtime at the latest.

Why have I not been paid for my reproduction?

Reproductions are only paid if both the reproduction and the bug that you reproduced were accepted. The status “Accepted by test IO” is the status of your reproduction. Please open the corresponding bug report to check the bug report status.

I don’t agree with a bug report decision. What can I do?

If you don’t agree with the decision of the team leader or customer and your bug report is legitimate, well-documented, and complete, you can open a dispute under certain conditions. Please visit our dedicated article for more information.

Please be careful with this feature as it will impact your performance if you use it carelessly.

I have a different question or feedback!

You can’t find the answer to your question or you want to give us feedback to improve our platform or service? Please contact us via the support chat.