November 16, 2019

Flight cancellation and Refund Policies of China Southern Airlines

What are the flight cancellations and refund policies of China Southern Airlines?

China Southern Airlines offer flight cancellation facility to its passengers in case of emergency and also provides a refund for the same. China Southern Airlines allows ticket cancellation on the basis of rules described under their cancellation policy. The refund you get for a canceled flight also depends on their refund policy. Further China Southern Airlines cancellation and refund policy is discussed below:

China Southern cancellation policy:

  • You can cancel a flight without extra charge within 24 hours from the booking a time that is scheduled to depart after 7 or more days.
  • You can also cancel a flight after 24 hours from booking time but then you will be charged a ticket cancellation fee by them.
  • You are always advised to purchase travel insurance as in this case you will not be charged any penalty by them when you cancel a flight.

China Southern refund policy:

  • On the basis of the China Southern refund policy, you will be eligible to get a refund for a canceled ticket only when you submit an online refund request to them.
  • China Southern Airlines take 7-8 days to process the refund in the original mode of payment for online payments. They take at least 20 days to process the refund when the original payment is made by cash.

Hope you have fully understood China Southern Airlines cancellation policy and their refund policy discussed above. Contact China Southern Airlines customer care for more information.