Пример развода на несколько депозитов.
ЛОХ: Or tell me how I can bring BTC to another exchange?
САППОРТ: Did you verified your address, where you are going to withdraw your funds?
ЛОХ: Да, конечно.
ЛОХ: Yes, certainly.
САППОРТ: Try to withdraw your funds on that address, which is verified.
ЛОХ: That is, you will withdraw funds to the address from which I deposited 0.02 BTC?
САППОРТ: Not me, you should do it buy yourself using deposit section in Personal Area.
ЛОХ: I understand that I have to replenish the Deposit by 0.05 BTC and then I can withdraw the cryptocurrency to a third-party wallet, right?
САППОРТ: Yes
ЛОХ: Hello again, I wanted to withdraw BTC, but the account was frozen, tell me why?
ЛОХ: I filled up the Deposit by 0.05 BTC
САППОРТ: To withdraw your funds you need to pay a insurance, because you are from a high-risk of illegal financial transaction country, Russia. This insurance payment will be refunded after 14 days your account, if you have no complaints. This rule is introduced according to European law and it is written in User Agreement (12.6). The amount of insurance is 0.05 BTC. Deposit must be made in one payment.
ЛОХ: But You have not written that you need to make one payment!
САППОРТ: Our system can't identify your deposit as an insurance payment if it was done not by one payment
ЛОХ: And it is possible to cancel these 2 translations?
САППОРТ: You cannot cancel transactions. You can withdraw funds after payment of insurance.
ЛОХ: Well, today I sent 0.05 , but it's 0.04875 why , tell me why? Are there any hidden fees?
САППОРТ: Because we take 2.5% fee from ever deposit. It is written in User Agreement, which was accepted by you during registration.
ЛОХ: After making a Deposit, you need some more confirmation to withdraw BTC from your exchange?
САППОРТ: We need to wait for 1 confirmation of this transaction and your BTC will become available for withdrawing.
ЛОХ: And if the Deposit amount is more than 0.05, the account is activated?
САППОРТ: You should make a deposit according our fees and rules. You need to pay the exactly amount of deposit +2.5% fee
ЛОХ: Well, if I Deposit a little more than 0.05, does the akuant activate?
САППОРТ: You should pay the exactly amount.
ЛОХ: Ну как можно высчитать эту сумму, это же нереально?
ЛОХ: Well, how can you calculate this amount, it's unrealistic?
САППОРТ: You need to create a deposit request with amount 0.05 BTC but send 0.0512821
ЛОХ: I deposited 0.5 BTC when premium account is activated?
САППОРТ: You made an insurance payment
САППОРТ: Try to withdraw your funds
ЛОХ: Me is written that I should buy a premium account for a month for 0.1 BTC, but I ask that it will be enough to pay the insurance premium and you said Yes! How to be in this situation?
САППОРТ: Insurance payment it is not the same that premium status purchasing.
ЛОХ: Then tell me please, how much should I make a deposit, along with the commission, so that further I can withdraw BTC to another exchange?
САППОРТ: You need to make a deposit with amount 0.1025643
САППОРТ: But in deposit request in line "AMOUNT" you should enter 0.1 BTC
ЛОХ: So I will make 0.05 insurance, 0.05 for a premium account, all in a single payment. Is there more of a fee, extra services, and so n that I have to buy in order to withdraw BTC to another exchange?
САППОРТ: There is no additional fee for withdrawal. You need to pay 0.1025643 by one payment, the premium account will be activated and the withdrawal will be available instantly.
ЛОХ: I'm confused, in the end, how much do I need to pay for a premium account and insurance premium?
САППОРТ: You have already paid for the insurance. You need to pay 0.1025643 Bitcoin for activating a premium account.
ЛОХ: So you're saying you have to do everything in one payment?
САППОРТ: Yes.
ЛОХ: Then I need to make a payment of 0.15 BTC, which includes the insurance and premium payment? Or is it all wrong?
САППОРТ: No. You need to pay 0.1025643 BTC.
ЛОХ: After connecting a premium account, I can withdraw BTC to any of my BTC wallets?
САППОРТ: Yes of course. Also, you will have the opportunity to trade.
ЛОХ: And the last question, tell me what all these difficulties with the Deposit and premium account?
САППОРТ: It is our rules, which was accepted by you during registration. All of purchasing should be made from external address to protect our Exchange and our users from frauds and other illegal financial transactions.
ЛОХ: And after receiving a premium account, are there any other restrictions on the withdrawal of BTC?
САППОРТ: No, after this payment your funds will become available for withdrawing.
ЛОХ: That is, I will be able to withdraw to any external BTC wallet, without any restrictions ?
САППОРТ: Sure, it will be no any restrictions.
ЛОХ: And how do I have to confirm that I am the owner of the crypto-wallet on which I want to withdraw funds? Or don't you have to?
САППОРТ: You verified it, you made a deposit from that address, where you are going to withdraw. It calls verification procedure. By this procedure you verified your wallet.
ЛОХ: And I do not have to withdraw to the same wallet? It turns out when you transfer I just verified the wallet on your exchange?
САППОРТ: You need to withdraw your funds from that wallet, from where you made a verification deposit.
ЛОХ: And how long is BTC transferred to another exchange?
ЛОХ: I transferred the amount of BTC that you specified, taking into account the commissions of my exchange and I credited only 0.0999 BTC, can you activate my premium account? Such difficulties you have....
САППОРТ: You transfered not exactly amount of the deposit, which I sent you
ЛОХ: https://www.blockchain.com/btc/address/1FWhsEEWShfQBZYbbM3ywHy5f14dnAAngy
САППОРТ: You sent 0.1025642, but I wrote that you should send 0.01025643 BTC, so our system can't identify your payment such a premium account purchasing. Please, make this payment correctly.
ЛОХ: As friend, amount You wrote 0.1025642, this I and sent.
САППОРТ: I wrote 0.1025643 BTC. Just reread our conversation.
ЛОХ: Well, I have specifically saved correspondence and honestly there was written amount generally 0.1025641 BTC.
САППОРТ: May be you did some mistake, but I wrote 0.01025643 BTC. You can read it in my messages.
ЛОХ: OK, how rapidly excreted BTC?
САППОРТ: After 1 confirmation your funds will become available for withdrawing. Withdrawing is momentally, as every BTC transaction.
ЛОХ: And if I make a little more, namely 0.01025644 BTC Program will count me as 0.1 BTC ?
САППОРТ: You need to pay exactly 0.01025643. No more no less. Write this amount on a piece of paper.
ЛОХ: Look how much you wrote! How much does the premium cost in the end? And whether it is necessary to buy it, or you can wait a month, as I have a new account ?
САППОРТ: Sorry, I indicated an extra zero. The correct amount is 0.1025643
ЛОХ: How much does the premium cost in the end? And whether it is necessary to buy it, or you can wait a month, as I have a new account ?
САППОРТ: Premium account is given for a month. Therefore, in any case, you need to activate it. The amount of the deposit will be credited to your account. The correct amount is 0.1025643
ЛОХ: But You have in the user agreement says that if you do not activate it, the output will be available in a month!
САППОРТ: After one month you will can withdraw that funds, which are received after one month. You should make a deposit with amount 0.1025643 BTC
ЛОХ: I see that the domain of your exchange is registered only 34 days ago, tell me how can I be sure of you?
САППОРТ: Because our previous domain was abused by Chinese Government. Cryptocurrency is blocked there, but we proposed our service to Chinese people. And as result of it we was needed to change domain of our site.
ЛОХ: Why can't I enable double verification?
САППОРТ: You can. You should send code to Telegram Bot and your 2FA will become enabled.
ЛОХ: Tell me, why do You have 2 domain (https://cryptotis.com) with a single base?
ЛОХ: au
ЛОХ: You hike SCAM!
ЛОХ: &&&&
ЛОХ: ?????
САППОРТ: Why do you think so? Now we are testing both labels to make a decision which domen name is better for us. Both of labels is fully legal registered.
ЛОХ: Guys, well you in the chat messages again you think no one will know ?
САППОРТ: What do you mean? Know about what? If you won't follow our rules - I can't help you.
ЛОХ: Well, you have the chat messages are repeated every day the same, from the same user!
САППОРТ: May be you did some mistake. Of it is some of program mistake on your account. I will send this information to our programmers. Can you make screenshot with repeating?
ЛОХ: Perhaps I thought so, but how can I get a guarantee that when buying a premium you will not deceive me with the conclusion?
САППОРТ: I guarantee it to you. If you need more guarantees - you can write on email, which is written in section "Contacts" and you will contact with superior manager.
ЛОХ: How do I know you're not gonna answer me from that e-mail? Do you have any licenses or certificates for financial activities?
САППОРТ: You can get all legal information in User Agreement.
ЛОХ: And you need to pay for premium from the same account from which there was a verification or not fundamentally?
САППОРТ: I did not understand the question. Do you have other accounts? It is forbidden.
ЛОХ: No , I mean pay the premium from the same account from which I made the Deposit payment in the amount of 0.02?
САППОРТ: It does not matter
ЛОХ: What if I don't activate premium? The deposits I made will be returned to me ? And the insurance too?
САППОРТ: This is not a standard situation. On this occasion, you better make an official request to our office.
ЛОХ: How to make a request?
САППОРТ: You need to send a letter in free form, or personally visit the office.
ЛОХ: What is the address of the office?
САППОРТ: It is listed at the bottom of the site. 110 Bishopsgate, London EC2N 4AD, UK
ЛОХ: Good afternoon again, I've seen your whole team. And all of them are not who you say they are. How could that be?
САППОРТ: Hello! There is a complaint to your account! User Michael18 claims that you improperly gained access to his account and stole funds
ЛОХ: It's certainly interesting, the people you're trying to be cool . I'll file a complaint with the police, you won't get away with it.