Commercial market constitutes delivery services hired by consumer for procuring a certain product. The service is booked by ordering an item online or via smartphone application with an additional handling or delivery charge. There can be different payment methods depending on the location and policy of the service provider.
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Key players operating in the segment are DoorDash, Postmate, JustEat, Zomato, Food Panda, UberEats and GrubHub among others. Modes used for the particular service are required to be swift and compact in utility to ensure vast network of delivery points and resources.
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In the initial phase of the on-demand logistics, the service was delivered via conventional twowheelers such as motorcycles and bicycles. This has seen a drastic transition to adoption of electric powered mobility modes such as e-scooters, e-bikes, and e-mopeds.
▪ The service delivers goods booked via smartphone application or online platform covers majorly perishable items such as food, groceries, and medicine among others.
▪ The trip length should be below 5 mile and average waiting time to be below 1 hour for food and can go up to 6-8 hours for other items.
▪ The services may offer customization options such as deliver within the hour by paying additional delivery charge.
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