⚡️BitFlick FAQ [ Question - Answer ]

⚡️ We are BitFlick Exchange Community ⚡️

The BitFlick Exchange Telegram Bot gives you the opportunity to exchange almost any amount in various crypto-assets, utilizing all available cryptocurrency networks with minimal fees and incredibly fast order processing.

Below you can see a demo version of how our Mini APP operates, which is used to create each exchange:

How does it work? Click below to watch :)

To exchange crypto-assets with BitFlick Exchange, follow these four simple steps:

From the main menu, select "💱Select the exchange pair."
In the opened MiniAPP, choose the pairs you need for exchange and click "Swap!"
Enter the exchange amount and address to receive funds (Be careful).
Enter the exchange amount in the selected token and send the funds to the provided wallet (using a QR code if available).
Wait a ~few minutes for the exchange to complete — your assets are already on their way to your wallet!

With what AML will I receive cryptocurrency?

We send you absolutely pure AML tokens. You can immediately top up any exchange accounts with them without worry.

What happens if I send more or less than initially indicated when creating the order?

We do not recommend this, as your funds may be lost permanently. Avoid this by sending the exact amount. In some cases, the exchange may still succeed, and we will assist as much as possible.

How do I transfer to your wallet?

For each order, we provide a unique deposit address. Copy it, open your wallet, and paste the address, entering the correct amount, or simply scan the QR code.

What if my order is pending too long?

This usually means the transaction is delayed by a third-party service or wallet. Ensure the outgoing transaction was successful. If you’re sure you made the transfer correctly, contact our customer support team, and we’ll help trace your transaction.

What benefits do I get for referring new users?

If a user uses your referral link to make an exchange, you will earn up to ~0.5% of their order amount. Referral payouts are processed manually. We appreciate your effort in bringing new users to our service!

👤 For referral 1 lvl. - you receive up to 0.25% of the total exchange amount.
👤👤For referral 2 lvl. - you receive up to 0.15% of the total exchange amount.
👤👤👤For referral 3 lvl. - you receive up to 0.1% of the total exchange amount.

In your profile (accessible from the main menu), you can find the following information and statistics:

📈 Total exchanges - Total number of exchanges you have completed using our exchange service.
💵 Total volume - The total amount of funds you have sent, considering all your requests.
👥 Total referrals - The total number of users you have referred.
💰 Referral earnings - The total amount of commissions earned from users you have referred.
🏦 Total earnings - The total earned from your referred users, the available amount for withdrawal, and the amount already withdrawn.

You can also find several submenus with additional settings for each of the following:

👥 Referral Info:

Set a passcode or 2FA for withdrawals
[🔐 Security]
Request a custom referral link
[🔗 Custom link]
Set your withdrawal address
[💳 Address]

💱 Exchange History:
Detailed information for each of your orders in our exchange service, presented in an easy-to-view format.

📖 Address book:
Quick access to your saved cryptocurrency addresses (after a successful exchange, the bot offers to save your receiving address for future exchanges and other operations).

Additional important information, including contact details, can be found in the main bot menu under the "About BitFlick" section. There, you will find:

🛟 Support: Always up-to-date contact information for our technical support team.
📜 Rules: A current and regularly updated page with the rules of our service. Before each exchange, we recommend reviewing these to avoid misunderstandings.
🌟 Reviews: A channel with feedback from our users. Only users who have completed at least one successful exchange can leave reviews.
📝 Info Channel: A channel with updates and other important information about our service. Be among the first to know about changes!
❔ FAQ: A current FAQ page (to simplify your exchange process, this page may be updated).