Exposing Indira (scammer and anti-Jimin)

“Hi, I want to share how InArmy shop basically stole my D-Day preorders and barely sent the albums themselves, throwing in a so-called ‘gift from the shop’ – a low-quality Hobi keychain.

Not only did I have to chase them for months while everyone else had already received their orders, but the missing preorders and that ‘gift’ pushed me to the point of a breakdown.

They later deleted our chat after I accused them of stealing and told them off. Their excuse was that Weverse ‘messed up the preorders’ and that this supposedly happens all the time.

I even checked with another shop, and they told me I was clearly scammed. Of course, my negative review was never posted in their feedback channel, so I wanted to speak up somewhere.

I don’t have a photo of the keychain anymore – I threw it away because the print was so bad it was literally peeling off the plastic.

I’ve ordered from them more than once, and every time they included random useless ‘freebies’ (lomo cards, candy, chocolate, masks, cheap jewelry) just to add weight to the package. I was honestly scared I wouldn’t receive my albums at all, and it’s frustrating that I ended up without my preorders.

Anyway, thanks for listening”.

"I ordered many items from the shop, and everything was fine. Yes, there were delivery delays, but I didn't react aggressively to that. In November, I won preorders in a lottery, with delivery estimated at 1.5 to 2 months. I still don't have them. In February or March, I won Jin's album in a lottery, with delivery expected in April or May. The album is still not in my hands. I haven't messaged a million times, of course, but I periodically ask about the status of my winnings. The responses are always the same: we're checking, we'll let you know".

"Good day! My story may not be directly connected to Indira's fraud specifically, but I decided to share it anyway. I'll be glad to help. This was the first shop I came across. I ordered official merch from them many times and for a large sum accordingly – around 65,000 rubles. With such a markup on the items, I thought they would have everything running smoothly, but shipment delays happened far too often. Essentially, they shower buyers with free gifts to make people think better of them. Most customers only order from them because of this, as they themselves admitted in the comments, and the admins have said so too. Although, if you think about it, the markup added to the items basically covers the cost of those gifts.

I ordered a large number of albums through their group order, and the total came to 25,000 rubles. From reviews, I saw that orders were already being shipped out to everyone, and they themselves wrote on the channel that only a few remained. At some point, I couldn't take it anymore and decided to write to them in the comments. A miracle happened: within just a few minutes, they asked for my shipping details. I got the impression that they had simply forgotten about me. Thank goodness at least everything arrived in the end.

Another situation involved a photocard being sent out (I will attach screenshots). Once, they listed a Jimin photocard that I wanted to order as a gift for a close friend, meaning I was really counting on receiving it. I reserved and paid for it on December 3rd. As far as I understood, the card was coming from Korea, so a wait was expected. After three months, I decided to remind them of my existence, since enough time had passed, and I got a response along the lines of 'We lost it, we are ready to refund the money.' I agreed; I had no other choice. I'm certain that if I hadn't written to them, I would still be waiting to this day. They promised to return the money on March 4th and kept giving me the runaround whenever I asked about the refund. In reality, I only got my money back on March 22nd. After receiving my orders, I never ordered anything from them again. I consider myself lucky because I didn't end up facing outright financial fraud".

Situation No. 1: BTS Chuseok Photocards

A cute name, but a terrible situation. Why? This story began back in September 2022. The most interesting part is that the buyers also had to pay for the items' long journey, even though it was essentially not their fault. They ended up paying more for shipping than for the actual photocards.

Message from a buyer: "In the end, I paid 3,820 rubles for the cards themselves (back then I didn't know about member pricing or that this was a rip off). I paid another 1,970 rubles for the journey. Moreover, I was promised they would be placed in rigid protectors, and that the price covered more than just domestic shipping within Russia. In the end, they arrived in ordinary thin plastic bags. The cardboard backing was cut so small that one accidental movement and the card was ruined. And this doesn't even include the domestic shipping costs without me".

Imagine this situation. And it didn't happen to just one person, but to dozens. Ultimately, the money disappeared into thin air.

Continuation of Situation No. 1

But this wasn't an isolated incident. There was another instance where a girl paid 550 rubles for two photocards and then 720 rubles for shipping, including their journey, totaling 1,270 rubles for three cards. Fine, she also didn't know the real prices of these cards (meaning they profited off that). However, the cards arrived with defects. Not a single card was in acceptable condition, as they already had scratches. The blame lies primarily with poor packaging and the lack of rigid protectors, for which she was charged extra money. When she addressed this issue with Indira, she was ignored for half a year.

How many people are they ignoring like this without any intention of fixing their mistakes? How many people overpaid for ordinary cards? There are a TON of such victims! But they remain silent and don't speak out. However, if you enter their shop chat, you will see a flood of negative comments begging for their goods to be shipped – items they have been waiting months, even years for! Unfortunately, these messages magically disappear. Did they ever get an answer? Was their item ever sent? We don't know. Lately, such comments have been left publicly, but they are often overlooked. A handful of their subscribers sit there constantly tagging the admins, begging for a response. This is no way to run a business.

Situation No. 2: The Missing Daikon Photocard

On December 2nd of last year, a sale of "rare cards" including Daikon was posted. The BTS group card cost 280 rubles. A kind girl decided to make a pre New Year gift and paid 500 rubles. On January 27th, she decided to check on the card's whereabouts. She was told it had been sent to Yekaterinburg and would be forwarded to her along with another card. (Incidentally, this "other" card was promised to be sent from Tula around January 20th, with two keychains as free gifts).

In the end, in mid April, several staff items were indeed sent from Yekaterinburg, including the "other" card, but only one keychain was included. Forget the gift. But where was the card ordered much earlier? The girl decided to write directly to the admin who shipped her package. The response: "Oh, I don't have that one. I received those cards a long time ago. I'll look for it, of course, but better remind me." On April 15th, she sent a voice message: "I have good news. Your card has been found." It is now August. The buyer still has not received the Daikon card.

Situation No. 3: The Jimin Album Lottery

A girl won a Jimin album in a lottery. We'll overlook the fact that the "ticket" was a popsocket that simply no one wanted to buy. On April 15th, when paying, she selected the specific design she wanted. The drawing was scheduled for April 21st. The girl asked when she could receive her popsocket and was told within two weeks after the drawing. On April 25th, she asked again when she would receive the popsocket and her photocards from another order. On April 30th, she was told the lottery hadn't happened yet and was postponed. On May 2nd, they informed her she had won the Jimin album. On May 17th, they wrote that popsocket shipping was starting. "Please specify, do you want a random member or a specific one?" She repeated that she wanted the specific one she had chosen. On May 15th, there was information that Jimin albums were "about to arrive in Russia and shipping would begin." But her winning prize would only be sent after all purchased albums were shipped to buyers.

On June 22nd, albums began shipping to buyers, and then... silence and ignoring. On July 15th, they arranged to meet an admin in Moscow. Then on July 17th, it turned out that "the popsockets haven't arrived in the city yet, so choose: the album separately, the popsocket separately later, or both together by mail." They promised that within 10 to 12 days everything would be with her. On July 31st, she decided to ask again if her album and popsocket had been shipped. The response was silence. As of August 5th, the ignoring continues.

Situation No. 4: Organization and Handling of Staff

What does it take for staff items to reach a person safe and sound? Pack them properly and keep them in one place? That is definitely not about this shop. As we know, Indira has a few admins who handle packaging (we're not counting them against her). But you should see how they pack staff and scatter it all over the room. We understand there's a lot of staff, but why not put everything in a big box instead of walking over it with their feet? No, the goods have to be lying around like watermelons at a market bazaar. And Indira herself doesn't know how to store staff properly. (All evidence is in the screenshots).

That's bad enough, but the presence of pets walking over albums and shedding fur? I HAVE AN ALMOST FATAL ALLERGY TO CAT HAIR. And there are many people with similar allergies. Thank God the album came to my friend who doesn't have allergies, not to me.

A lot of negativity gathers in their shop chats, which they soon delete in order not to scare off the buyers who are bending over backwards for her. Indira herself claims she doesn't make money from the staff and that "everything goes to the admins." But how can you not make a profit when you pocket over 1,000 rubles from a single album? Let's recall that during one pre order they sell 200 to 400 albums, not counting other group orders. Or the items from Joom and AliExpress.

She cries that she only has two admins and that she can't keep up. But is that the buyer's problem? To continue, she looks for excuses everywhere, as does her admin ANASTASIA RAKITINA, her best friend, who can tell someone off in the comments for negativity that is entirely justified at that moment. One of the admins, Kris, was even "forced" to become a packing admin. She fails to send some people their staff for almost a year, but excuses it by saying "they apologized." Hello? A person waited a year just for an apology and a refund? Cool system – just apologize and everything's fine.

"Hello, I'm writing regarding Indira. About a year ago, I pre ordered a Yoongi album from her, with delivery promised in 2 to 2.5 months, meaning by June. The price was 3,900 rubles. Let's start with the fact that 3,900 is drastically different from the final 6,200 rubles that I actually paid.

After paying for the weight, I was told that they were waiting for gift cards, which had already been mentioned during the pre order stage. Why couldn't they have ordered them earlier? That's a good question. After some time, we learned that the person responsible for domestic shipping across Russia had gone on vacation. Everyone started asking questions about delivery. After that, we were told that the shipping would be handled by the manager's friend, who has absolutely no connection to the shop. Meaning, they handed over all our personal data, including full names, postal codes, and addresses, to a complete stranger. Moreover, this person worked, received items, packed them, and shipped orders only in the evenings.

If I had the chance, I would provide proof of this from their channel chat, but oh, what a tragedy – they accidentally deleted all of it.

Over time, I also learned that Indira deletes negative reviews in her shop. Even if I'm not providing proof here, it's easy to notice from the ratio of good reviews to bad ones. Regarding the delivery: we were promised 2 to 2.5 months from the purchase date in early April, meaning June. In the end, my order arrived only at the end of July, as can be seen from the date I wrote about paying for shipping.

While I continued observing the shop, I started noticing that they often take other people's photos and present them as their own. This means they cannot even guarantee the quality of the so called free gifts they offer.

Regarding the line 'free gift from Weverse': the 'random set of card holders' turned out to be just one card holder per album. And the 'one special photocard' apparently evaporated into thin air, because I simply cannot call this so called miracle a photocard".

"We organized an event for the Yet to Come screening at the cinema. We submitted an application and coordinated everything with the shopping mall and the cinema itself. As you can see, the cinema approved it and even took co authorship".

"Yes. We met up at the cinema and held an event where we gave out tickets, photocards, small gifts, and so on to all the ARMYs. First of all, even before the day of the film, she published a post claiming she would be holding an event, even though the time and venue had already been agreed upon with the cinema, and she wouldn't have been able to do it. Normally, we would be happy for any help, but this time her behavior was extremely strange. She tried to claim that she was the initiator of the event. Fine, that's not such a big deal; we don't have ego problems. But at the actual event, while the performers were dancing, she started yelling off to the side about how she was giving out free staff and cards. It was a nightmare because people were performing. Then she did it again right before entering the cinema hall, creating a horrible crowd crush. And when we approached her to give her a gift just like everyone else, she said she didn't need anything because she 'has her own shop, you know.' Okay, congratulations on the shop, but we weren't offering her trash on a shovel. What kind of reaction is that?

First, at our event, before the concert screening, while we were running our games and activities, she simply decided to take advantage of the situation and promote herself at OUR event. We gathered so many people, invited everyone, and even those who weren't going to the film came just to watch us. In the end, after the event finished and with only a few minutes left before the screening, she decided to put on her own show. She gathered the ARMYs who were standing and waiting for the film after the event and started advertising herself and handing out gifts. That's one thing. But then, during the actual film, she spent the ENTIRE screening just glued to her phone, which I found suuuuper strange. Like, we're here singing, dancing, for God's sake, at the very least we're watching the screen, but she decided that scrolling through TikTok feeds was more important at that moment. Afterwards, when we were leaving, I decided to give her a Jin photocard and a purple balloon that said 'BTS'. I went up to her, and she just brushed me off and refused the gift like it was dirt, because she has a shop"

My God, what a respectable reason. 'No, I have my own shop'… God, I was speechless then, and her attitude is still incomprehensible to me".

"I remember a situation where she said there was no point in going to the cinema because it was just a repeat of what was on Weverse. ARMYs also mentioned that throughout the entire screening, she just scrolled through Telegram and did nothing else. Meanwhile, our hall was loud, with ARMYs singing and dancing".

Statement 1

"What can I say... I was also one of Indira's admins. She constantly yells at the admins over the smallest mistake. For example, if you miss a single letter and the translation comes out slightly off, she immediately starts screaming. Meanwhile, she herself is incapable of fixing it. Many admins practically start panicking whenever she sends a voice message. She orders people around. She doesn't ask you to do something; she demands it, with the explicit condition that she 'will fire you.' In short, working for her is hell. I was kicked out, and I'm glad".

Statement 2

"I don't have screenshots. I was deleted from all the groups, and when I was there, it didn't occur to me to take any because I thought she would never get exposed. She is a terrible person. Regarding the trip to Korea, I only know that she was upset people didn't send her more money, and she genuinely intended to sneak a camera in to film everything. In the admin chat, she constantly sends various channel links for us to promote V, and God forbid someone posts interactions between Jikook – there will be a huge scandal and a reprimand. I suspect she hates Jimin specifically for his looks. I don't know what she disliked; he's an extremely handsome man. She never explains these 'rules' to newcomers, nor does she explain how often to post. I think she simply enjoys screaming at people aged 13 to 15 when they do something wrong.

Regarding financial scams: if someone places a large order, she tells us not to reply or not to send the albums and other items, because, and I quote, 'the person won't do anything to you; they don't even know the address to file a complaint.' (I don't remember the exact wording). Many people were blocked by the admins through no fault of their own. Responses also had to be given strictly from a script, and her so called 'list' is pure fiction. This is proven by the fact that you could order an album on April 4th, and your friend could order on April 5th, but your friend will get theirs immediately while you get nothing. In most cases, orders are received by those who either order frequently, rarely order, or are friends with her. I think the review channel is also fake, because the reviews often sound similar and match the admins' writing style".

Statement 3

"I apologize in advance for any mistakes.
It all started two years ago. I had been following her for a couple of months when I saw that she was looking for workers for her shop. I thought, why not? I've been into K-pop for a long time. Working with K-pop related goods and making people happy – what could be better, I thought... She strung me along for several months (if not longer), claiming that shipping to me from Kazakhstan was expensive, and she kept asking the other admins if 'I fit in with them.' After all that time, I was finally accepted. I was immediately sent a whole pile (two huge bags) of pillows and told, 'Ship them out.' Somehow, they managed to teach me how to pack things. Then I taught myself by watching how other people packed (especially when it came to photocards). She paid me 12,000 rubles a month, even though I literally worked from morning until night. Sometimes I would start at 10 or 11 AM and finish at 3 or 6 AM.

But I kept quiet because she justified the low salary by saying, 'You're new. Let's see how you work, and then we'll raise it.' At first, things seemed to be going well. I was starting to get the hang of it and even thought I had become friends with everyone. But then it began... I started shipping out photocards, and that's where the 'fairytale' ended. The cards arrived in God knows what condition, in terrible shape, or not all of them were there. If there was a defect, I would show her, but she told me to send them anyway. Naturally, the complaints were directed at me. I felt so hurt and upset because I was working for pennies from dawn till dusk, staying silent when people lashed out at me or when I couldn't keep up. I sometimes cried and wanted to quit everything because not everything was within my control. But I kept working... When I asked for a raise, she increased my pay by only 3,000 rubles, so I was then earning 15,000 rubles. Why so little? Because 'you're shipping cheap items, so that's the salary you get.' The fact that there were ENORMOUS quantities of them didn't matter.

While I was working there, I ordered a Hoseok album – my very first one. They took forever to send it and simply ignored my messages about it. They constantly pinned everything on me and pressured me, saying, 'You're new, keep your mouth shut. You work FOR INDIRA.' I saw how many people wrote to them about not receiving their goods, but I was afraid to write anything myself because the screaming was constant. She screamed about everything and at everyone (except Nastya, she was untouchable). If I was a day late on a deadline, I'd get insults. Once, I ordered a Taehyung bag (a replica) from her, and a random album was supposed to come as a free gift. When I received the bag, I saw that the album was missing. When I mentioned it, another admin replied, 'Oh well. Do you want me to send you mine? I already have this one.'

The final straw, when I realized I couldn't work there anymore, was when Moonbin died. He is my bias; I love him madly. When I found out about his death, I was working as usual and we were chatting in the group. I told them what had happened and that I felt sick. Their response was, 'Mm, okay,' and they continued discussing their own things. This person is insatiable. She never has enough money. She doesn't want to do anything, yet she believes everyone owes her. They did everything to make me feel that working for Indira was a stroke of luck and that I should be grateful, even if it was for pennies, even if I was humiliated and belittled. According to a former admin, Indira spoke negatively about her clients and customers, viewing them as nothing more than walking wallets".

Statement 4

"Hello. I worked for Indira for some time as a voting admin and I wanted to share a few things. Back then, I didn't know what kind of person she really was, but now I do, and I fully understand the situation. Since some of the voting admins also became chat admins and monitored the chat while I was still with them, a lot of things passed through our group chat. They discussed which words to ban and similar matters, and the admins always asked Kami and Indira about messages in the chat – which ones to delete, which ones to keep, who to ban, and who not to ban. In other words, everything goes through Indira one way or another. I know that many people, just like I used to, think that admins decide on their own what to delete and so on, so that's why I'm writing this.

I was also removed from the voting admin chat without any reason or explanation. I had to pester the other admins just to find out why I was kicked out. Several other girls were removed along with me, and I find this completely unfair because we all worked equally hard and spent our own time. As it turned out a few days later, we were removed because we supposedly 'do less than others.' I found this out from one of the admins. It was hurtful, and we spent a long time trying to sort out the situation, but eventually we just decided to let it go. I don't know if I managed to convey what I wanted with this message, but I hope so".