Термсы
Используемые переменные (макросы)
- %domain% – Домен мамонта, пример: demotopg.com
- %domain_capsed% – Домен мамонта, пример: Demotopg.com
- %domain_name% – Домен мамонта, пример: demotopg
- %domain_name_capsed% – Домен мамонта, пример: Demotopg
- %sum_verif% – Отображает сумму при ошибке верификации
- %sum_afterverif% – Отображает сумму при ошибке после верификации
%domain% is owned and operated by Long Island N.V., a company incorporated under the laws of Curaçao with Company Number 157372 holds a valid Certificate of Operation.
Long Island N.V. has an application (OGL/2024/1451/0918) for a gaming license in progress with the Curaçao Gaming Authority. Until that process is concluded, based on a transitional arrangement outlined in the National Ordinance on Games of Chance (Landsverordening op de Kansspelen, P.B. 2024, no. 157), the company is permitted to continue its operations under this Certificate of Operation.
IMPORTANT: YOU UNDERSTAND AND AGREE THAT WE ARE SOFTWARE DEVELOPERS AND PROVIDERS OF SOFTWARE SERVICES AND DO NOT CUSTODY, CONTROL OR MANAGE USER FUNDS OR ANY PRIVATE DATA IN ANY MANNER
WHATSOEVER. WE ENABLE ACCESS TO AN ONLINE, DECENTRALIZED CASINO AND AUTONOMOUS PROTOCOL AND ENVIRONMENT, AND ASSOCIATED DECENTRALIZED NETWORKS, THAT ARE NOT CONTROLLED BY THE COMPANY. WE DO NOT HAVE ACCESS TO ANY OF YOUR PRIVATE DATA AND CANNOT INITIATE OR CANCEL A TRANSFER OF YOUR DIGITAL ASSETS IN ANY DIRECTIONS OR OTHERWISE ACCESS YOUR ACCOUNT AND FUNDS.
By registering on www.%domain% (the “Website”), you enter into a contract with Medium Rare N.V., and agree to be bound by (i) these Terms and Conditions; (ii) our Privacy Policy; (iii) our Cookies Policy and (iv) the rules applicable to our betting or gaming products as further referenced in these Terms and Conditions (“Terms and Conditions” or “Agreement”), and the betting and/or gaming specific rules, and are deemed to have accepted and understood all the terms.
Please read this Agreement carefully to make sure you fully understand its content. If you have any doubts as to your rights and obligations resulting from the acceptance of this Agreement. If you do not accept the terms, do not use, visit or access any part (including, but not limited to, sub-domains, source code and/or website APIs, whether visible or not) of the Website.
When registering on You (“You”, “Your”, Yourself” or the “Player” interchangeably) enter into an agreement with %domain_name_capsed%.
This Agreement should be read by You in its entirety prior to your use of %domain_name_capsed%'s service or products. Please note that the Agreement constitutes a legally binding agreement between you and %domain_name_capsed%.
These Terms and Conditions come into force as soon as you complete the registration process, which include successfully creating an account. By using any part of the Website following account creation, you agree to these Terms and Conditions applying to the use of the Website.
We are entitled to make amendments to these Terms and Conditions at any time and without advanced notice. If we make such amendments, we may take appropriate steps to bring such changes to your attention (such as by email or placing a notice on a prominent position on the Website, together with the amended terms and conditions) but it shall be your sole responsibility to check for any amendments, updates and/or modifications. Your continued use of the website services after any such amendment to the Terms and Conditions will be deemed as your acceptance and agreement to be bound by such amendments, updates and/or modifications.
The terms of this Terms and Conditions shall prevail in the event of any conflict between the terms of this Terms and Conditions and of any of the game rules or other documents referred to in this Terms and Conditions.
These Terms and Conditions may be published in several languages for informational purposes and ease of access by players. The English version is the only legal basis of the relationship between you and us and in the case of any discrepancy with respect to a translation of any kind, the English version of these Terms and Conditions shall prevail.
4. %domain_name_capsed% ACCOUNT
Registration
4.1
In order for you to be able to place bets on %domain%, you must first personally register an account with us ("%domain_name_capsed% Account").
4.2
For a person to be registered as a player with %domain_name_capsed% and use the Website, that person must submit an application for registration and opening of a %domain_name_capsed% account. The application for the opening of the %domain_name_capsed% Account must be submitted personally, and will require You to provide a set of personal information, namely e-mail, full name, date of birth, address, etc.
4.3
Where the information stipulated in 4.2. is not provided and/or is not deemed to be complete, accurate or up-to-date at any point in time, %domain_name_capsed% reserves the right to suspend the %domain_name_capsed% Account registration and treat any subsequent potentially accepted deposits to the Player’s %domain_name_capsed% Account as invalid (and any winnings arising from such deposit as void). Where a %domain_name_capsed% Account is suspended, You should contact customer support at
4.4
All applicants must be legal age as determined by any laws which are applicable to you, whichever age is greater or older. %domain_name_capsed% reserves the right to ask for proof of age from any Player and suspend their %domain_name_capsed% Account until satisfactory documentation is provided. %domain_name_capsed% takes its responsibilities in respect of under age and responsible gambling very seriously.
4.5
%domain_name_capsed% will not accept registration from individuals:
a) Under the legal age of majority or gambling in their jurisdiction;
b) Residing in jurisdictions from where it is illegal or gambling is not permitted. %domain_name_capsed% is not able to verify the legality of the Service in each jurisdiction and it is the User's responsibility to ensure that their use of the Service is lawful;
c) Provide misleading information or try to pass by third parties.
4.6
%domain_name_capsed% reserves the right to refuse any application for a %domain_name_capsed% Account, at its sole discretion.
Know Your Customer
4.7
You represent and warrant that any information provided by You on Your Verification form is true, updated and correct.
4.8
%domain_name_capsed% reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a Player. %domain_name_capsed% reserves the right to restrict the Service, payment or withdrawal until identity is sufficiently determined, or for any other reason in %domain_name_capsed%’s sole discretion. %domain_name_capsed% never store and disclose a Player’s information as appropriate to comply with legal process or as otherwise permitted by the privacy policy of %domain_name_capsed%. The data on the Verification form is processed by a third-party legitimate provider SumSub. The data is transmitted in encrypted form, is never and under no circumstances stored on our servers and is deleted immediately after verification by the third-party provider.
Multiple Accounts
4.9
Only one %domain_name_capsed% Account per Player is allowed. Should You attempt or successfully open more than one %domain_name_capsed% Account, under Your own name or under any other name, or should You attempt or succeed in using the Website by means of any other person's %domain_name_capsed% Account, %domain_name_capsed% will be entitled to immediately close all Your %domain_name_capsed% Account(s), retain all monies in %domain_name_capsed% Accounts and ban You from future use of the Website.
4.10
Should %domain_name_capsed% have reason to believe that You have registered and/or used more than one %domain_name_capsed% Account, or colluded with one or more other individuals using a number of different %domain_name_capsed% Accounts, %domain_name_capsed% shall be entitled to deem such accounts as constituting multiple %domain_name_capsed% Accounts, and suspend or close all such %domain_name_capsed% Accounts. %domain_name_capsed% will also be entitled to retain the funds till the Player proves that he did not attempt to create multiple accounts.
4.11
If you notice that you have more than one registered %domain_name_capsed% Account you must notify us immediately. Failure to do so may lead to your %domain_name_capsed% Account being blocked and the funds retained.
User Responsibility
4.12
It is your sole and exclusive responsibility to ensure that your login details are kept securely. You must not disclose your login details to anyone.
4.13
We are not liable or responsible for any abuse or misuse of your %domain_name_capsed% Account by third parties due to your disclosure, whether intentional, accidental, active or passive, of your login details to any third party.
4.14
You are prohibited from selling, transferring or acquiring %domain_name_capsed% Accounts to or from other Players.
4.15
You will inform us as soon as you become aware of any errors with respect to your account or any calculations with respect to any bet you have placed. We reserve the right to declare null and void any bets that are subject to such an error.
4.16
You are responsible for all activities that occur under your account.
Security Features
4.17
We recommend that you enable two-factor authentication to enhance the security of your account.
4.18
We may provide other security measures from time to time, and we encourage you to use them.
Suspension and Closure by %domain_name_capsed%
4.19
%domain_name_capsed% shall be entitled to close or suspend Your %domain_name_capsed% Account if:
a) %domain_name_capsed% considers that You are using or have used the Website in a fraudulent or collusive manner or for illegal and/or unlawful or improper purposes;
b) %domain_name_capsed% considers that You are using or have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of %domain_name_capsed% or any of its customers or if Your %domain_name_capsed% Account is being used for the benefit of a third party;
c) %domain_name_capsed% is requested to do so by the police, any regulatory authority or court or if %domain_name_capsed% is unable to verify Your identity, profession or source of funds as is expressly required by the applicable regulations;
d) You are in breach of these Terms and Conditions, the applicable regulations or the fair use of our services, or %domain_name_capsed% has concerns that You are a compulsive problem gambler without being self-excluded;
e) %domain_name_capsed% considers that any of the events referred to in (a) to (e) above may have occurred or are likely to occur.
4.20
If %domain_name_capsed% closes or suspends Your %domain_name_capsed% Account for any of the reasons referred to in 4.19, You shall, to the extent permitted by applicable laws, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by %domain_name_capsed% (together, the “Claims”) arising therefrom and shall, to the extent permitted by applicable laws, indemnify and hold %domain_name_capsed% harmless on demand for such Claims.
4.21
In the circumstances referred to in 4.19, %domain_name_capsed% shall also be entitled to void any bets placed by You following such actions by You or to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings) to the extent permitted by law.
4.22
We reserve the right to suspend or terminate your account at any time, with or without notice, if we suspect that you account has been compromised or is being used in breach of our Terms of Service.
4.23
If %domain_name_capsed% closes Your %domain_name_capsed% Account it will inform You of the available means to withdraw the remaining balance on Your %domain_name_capsed% Account.
Our Liability
4.24
We take no responsibility for any loss or damage that you may suffer as a result of unauthorized access to your account.
4.25
We take no responsibility for any loss or damage that you may suffer as a result of your failure to keep your login secure and private.
5. YOUR WARRANTIES
5.1
Prior to your use of the Service and on an ongoing basis you represent, warrant, covenant and agree that:
a) You are over legal age of majority as determined by any laws which are applicable to you, whichever age is greater;
b) You have full capacity to enter into a legally binding agreement with us and you are not restricted by any form of limited legal capacity;
c) You are not diagnosed or classified as a compulsive or problem gambler;
d) You are not currently self-excluded from any gambling site or gambling premises. You will inform %domain_name_capsed% immediately if you enter into a self-exclusion agreement with any gambling provider.
e) You are accessing %domain% from a jurisdiction in which it is legal to do so;
f) You will not use our services while located in any jurisdiction that prohibits the placing and/or accepting of bets online and/or playing casino and/or live games;
g) You accept and acknowledge that we reserve the right to detect and prevent the use of prohibited techniques, including but not limited to fraudulent transaction detection, automated registration and signup, gameplay and screen capture techniques. These steps may include, but are not limited to, examination of Players device properties, detection of geo-location and IP masking, transactions and blockchain analysis;
h) You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from us;
i) You are solely responsible for any applicable taxes which may be payable on cryptocurrency and FIAT awarded to you through your using the Service;
j) There is a risk of losing cryptocurrency and FIAT when using the Service and that %domain_name_capsed% has no responsibility to you for any such loss;
k) You will not deposit funds which originate from criminal or other unauthorised activity;
l) You will not deposit funds using payment methods that do not belong to You;
m) All the funds deposited shall exclusively be used for Services available on the Website;
n) You will not withdraw or try to withdraw to a payment methods that do not belong to You;
o) You understand that by participating in the Services available on the Website, You take the risk of losing money deposited;
p) You accept and acknowledge that the value of cryptocurrency can change dramatically depending on the market value;
q) %domain_name_capsed% shall not be treated as a financial institution;
r) Your use of the Service is at your sole option, discretion and risk;
s) You will not conduct criminal activities through the %domain_name_capsed% Account;
t) All information that you provide to us during the term of validity of this agreement is true, complete, correct, and that you shall immediately notify us of any change of such information;
u) You participate in the Games strictly in your personal and non-professional capacity and participate for recreational and entertainment purposes only;
v) You participate in the Games on your own behalf and not on the behalf of any other person;
w) You have only one account with us and agree to not to open any more accounts with us;
x) The telecommunications networks and Internet access services required for you to access and use the Service are entirely beyond the control of %domain_name_capsed% and %domain_name_capsed% shall have no liability whatsoever for any outages, slowness, capacity constraints or other deficiencies affecting the same;
y) You will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or any third parties’ participation in any of the games and/or services on the Website, and shall not use any software-assisted methods or techniques or hardware devices for Your participation in any of the games and/or services on the Website;
z) If you have access to non-public information related to an event or that can impact the outcome of an event or bet type, You will not bet on any event overseen by the relevant sport/event governing body;
aa) If You are an athlete, coach, manager, owner, referee, or anyone with sufficient authority to influence the outcome of an event You will not bet on any event overseen by the relevant sport or event of the governing body;
bb) If You are an owner (a person who is a direct or indirect legal or beneficial owner of 10 percent or greater) of a sport governing body or member team You will not bet on any event overseen by the sport governing body or any event in which a member team of that sport or event governing body participates;
cc) If You are involved in a sport or event You will not be involved in compiling betting odds for the competition in which You are involved.
5.2
In case of a breach of any of the representations, warrants or covenants mentioned in 5.1, %domain_name_capsed% reserves the right to close or suspend Your %domain_name_capsed% account at its own discretion and void any bets to the extent applicable by law.
6. %domain_name_capsed% WARRANTIES
6.1
%domain_name_capsed% warrants that they will:
a) manage funds belonging to the Player in a secure and appropriate manner; and
b) manage personal information pertaining to the Player in accordance with applicable law, and in accordance with its Privacy Policy.
6.2
The software is provided "as is" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. %domain_name_capsed% hereby excludes all implied terms, representations, conditions and warranties (including any of merchantability, merchantable quality, satisfactory quality and fitness for any particular purpose). %domain_name_capsed% does not warrant that:
i) the Website and Services will meet Your requirements;
ii) the Website and Services will not infringe any third party’s intellectual property rights;
iii) the operation of the Website and Services will be error-free or uninterrupted;
iv) any defects in the Website and Services will be corrected; or
v) the Website or the servers are virus-free.
6.3
%domain_name_capsed% can be contacted by email on n or on its live chat 24/7. The live chat is available when logged into Your %domain_name_capsed% Account. In the event that %domain_name_capsed%, in its sole discretion, deems that Your behaviour, via live chat, email, or otherwise, has been abusive or derogatory towards any of %domain_name_capsed%’s or its Affiliates or third-party service provider’s employees, %domain_name_capsed% shall have the right to block or terminate Your %domain_name_capsed% Account.
7. DEPOSITS
7.1
You may participate in any Game only if you have sufficient funds on your %domain_name_capsed% Account for such participation. For that purpose you shall use the payment methods available on the Website to deposit your funds. %domain_name_capsed% will not give you any credit whatsoever for participation in any Game.
7.2
You must deposit funds to Your %domain_name_capsed% Account using the payment methods available at.
7.3
You shall ensure that funds that You deposit into your %domain_name_capsed% Account are not tainted with any illegality and, in particular, do not originate from any illegal activity or source.
7.4
To deposit funds into your %domain_name_capsed% Account, you can transfer funds from crypto-wallets under your control or through any other payment methods available on %domain%. Deposits can only be made with your own funds.
7.5
You should only deposit money into Your account for the purpose of You using such money to place bets/wager on the Website. %domain_name_capsed% is entitled to suspend or close Your account if we reasonably believe that You are depositing funds without any intention to place sporting and/or gaming wagers. In such circumstances we may also report this activity to relevant authorities.
7.6
You acknowledge and understand that funding Your %domain_name_capsed% Account can only be funded by payment methods owned by You.
7.7
You further understand, agree and acknowledge that if %domain_name_capsed% discovers, detects and/or identifies that You:
a) Funded/are funding Your %domain_name_capsed% Account using third party payment methods; and/or
b) Funded/are funding Your %domain_name_capsed% Account with funds that are tainted with illegality, such activity will be deemed as constituting a violation of the Terms of Service amounting to fraud, and by extension:
i) %domain_name_capsed% reserves the right, at its own discretion, to suspend or close Your %domain_name_capsed% Account; and
ii) %domain_name_capsed% reserves the right, at its own discretion, to cancel, reverse or adjust any transactions and to forfeit funds deposited and/or winnings generated from the deposited funds.
7.8
%domain_name_capsed% can set at its own discretion a minimum deposit amount. The minimum deposit amount can be changed at all time at %domain_name_capsed%’s discretion and will be identified on the website. Please be aware that depending on the payment method used by You, additional fees might be charged by the payment providers.
7.9
The payment methods made available to you and the minimum and maximum deposit limit can be found in the wallet section on the Site. Applicable service fees may be applied and changed. Some payment methods may not be available in all countries.
7.10
Deposits are immediately processed and the updated balance is shown in the %domain_name_capsed% Account instantly whenever a payment service provider is used. %domain_name_capsed% does not take responsibility for any delays caused due to its payment system or due to delays caused by any third party. Note that:
a) some payment methods may include additional fees. In this case, the fee will be clearly visible for you in the cashier.
b) your bank or payment service provider may charge you additional fees for deposits of currency conversion according to their terms and conditions and your user agreement.
7.11
We reserve the right to use additional procedures and means to verify your identity when processing deposits into your %domain_name_capsed% Account.
7.12
Funds cannot be transferred from your %domain_name_capsed% Account to the %domain_name_capsed% Account of another Player.
7.13
%domain_name_capsed% can refuse any deposits at its own discretion. Users that have their accounts blocked, or suspended shall refrain from depositing at.
7.14
In the event that a player tries to deposit when his account is blocked or suspended, %domain_name_capsed% will have the right to retain the funds.
8. WITHDRAWALS
8.1
%domain_name_capsed% reserves the right to refuse any withdrawal by a Player from their %domain_name_capsed% Account until:
a) the Player’s identity has been verified and %domain_name_capsed% has confirmed the withdrawal is being made by a holder of the %domain_name_capsed% Account;
b) the withdrawal is being transferred to an account of which the Player is a legal holder;
c) any additional information requested by %domain_name_capsed% has been provided; and
d) the Player has complied with the minimum wager requirement for each deposit or funds received from promo code (can be found on the Profile page).
8.2
%domain_name_capsed% reserves all rights to investigate Your account and gaming activity. If %domain_name_capsed% reasonably suspects that Your account or gaming activity has violated these terms of service or applicable laws or regulations, it may, in its sole discretion, delay or decline further deposits, withdrawals and/or game play while it conducts its investigation. You acknowledge and accept that %domain_name_capsed% may not be in a position to provide an explanation as to the nature of its investigation.
8.3
All withdrawals must be done through the same payment method chosen by you when placing a deposit, unless we decide otherwise or are unable to do so. If you deposit using a number of payment methods, we reserve the right to split your withdrawal across such payment methods and process each part through the respective payment method at our discretion and in accordance with anti-money laundering policies and regulation.
8.4
If we mistakenly credit your %domain_name_capsed% Account with winnings that do not belong to you, whether due to a technical error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your %domain_name_capsed% Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
FIAT Withdrawals
8.5
You need to wager requirement (can be found on the Profile page) for each deposit or funds received from promo code to enable fiat withdrawals.
8.6
Withdrawals from %domain_name_capsed% Account are made through payments addressed to the Player or transferred to a bank account held in the name of the Player, as advised to %domain_name_capsed% by the Player. Before processing any withdrawal, %domain_name_capsed% reserves the right to perform enhanced due diligence where deemed necessary.
8.7
The minimum withdrawal amount will be identified on the website when performing a withdrawal.
8.8
If You have multiple withdrawals pending, %domain_name_capsed% reserves the right to reject all withdrawals and request You to perform one withdrawal with the sum of all multiple withdrawals.
8.9
%domain_name_capsed% may charge You a fee on withdrawals at its discretion. Additionally, You are advised to check if the payment method You use imposes any additional charges. %domain_name_capsed% will not be responsible for any commissions or processing fees charged to You by third parties such as Your bank as this is beyond our control.
Crypto Withdrawals
8.10
Crypto withdrawals will be made to your stated cryptocurrency wallet address when making a valid withdrawal request.
8.11
%domain_name_capsed% reserves the right to carry out additional KYC verification procedures for any withdrawal. Players who wish to recover funds held in a closed, locked or excluded account, are advised to contact.
8.12
All transactions shall be checked in order to prevent money laundering. If a player becomes aware of any suspicious activity relating to any of the Games of the Website, s/he must report this to %domain_name_capsed% immediately. %domain_name_capsed% may suspend, block or close a %domain_name_capsed% Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act or on any other legal basis requested by any state authority. You acknowledge that the funds in your account are consumed instantly when playing and we do not provide return of goods, refunds or retrospective cancellation of your account.
9. PLAYER FUNDS PROTECTION & CHARGEBACKS
9.1
Any funds You deposit with us in Your %domain_name_capsed% Account, along with any winnings, are held for You in separate customer bank accounts/crypto wallet for the sole and specific purpose for You to place sports and gaming wagers and to settle any fees or charges that You might incur in connection with the use of our Services. This means Your funds are protected from being used for any other purpose.
9.2
If we incur any charge-backs, reversals or denial of payments or any loss suffered by %domain_name_capsed% as a consequence thereof due to causes attributable to You in respect of Your %domain_name_capsed% Account, we reserve the right to charge You for the relevant amounts incurred.
9.3
We may, at any time, offset any positive balance on Your account against any amounts owed by You to %domain_name_capsed%.
10. PLACING BETS/WAGERS
10.1
You are allowed to place Your bets/wagers on the markets/products offered in the Website. %domain_name_capsed% is not obliged to accept any bet/wager from You and bets/wagers will only be deemed as valid and finalised, and therefore as accepted by %domain_name_capsed%, when You receive the confirmation from %domain_name_capsed% of the acceptance of Your bet/wager.
10.2
%domain_name_capsed% only accepts bets/wagers made online (including via mobile device). Bets/wagers are not accepted in any other form (post, email, fax, etc.) and where received will be invalid and void - win or lose.
10.3
It is Your responsibility to ensure details of the bets/wagers are correct. Once bets/wagers have been placed they may not be cancelled by You. Bets can only be changed by You using our Edit Bet feature, where this is available. %domain_name_capsed% can only cancel or amend a bet/wager if the relevant event has been suspended or cancelled, if there was an obvious error on the relevant bet or its odds, if the bet is placed in breach of the Terms or if required to do so for legal or regulatory reasons.
10.4
Your funds will be allocated to bets/wagers in the order they are placed and will not be available for any other use. %domain_name_capsed% reserves the right to void and/or reverse any transactions made after a bet/wager has been placed involving allocated funds, either at the time or retrospectively.
11. BET/WAGER CONFIRMATION
11.1
Bets/wagers will only be valid once You receive the confirmation of the acceptance of Your bet/wager. Bets/wagers placed with insufficient funds in Your account will be void.
11.2
A bet/wager that You request will only be valid once accepted by %domain_name_capsed%. Each valid bet/wager will receive a unique transaction code. We shall not be liable for the settlement of any bets/wagers which are not issued with a unique transaction code. If You are unsure about the validity of a bet/wager, please check Your account history, or contact our Customer Support Team.
11.3
Should a dispute arise regarding the content of a bet, You and %domain_name_capsed% agree that the Kokotax transaction log database of its internal control system will be the ultimate authority in such matters.
12. BONUS
12.1
%domain_name_capsed%, at its sole discretion, might offer from time to time, a number of Bonuses and Promotions. For example, The Million Dollar Race, the 50 Billionth Bet Bonanza, coupons, Reloads, and Rakeback.
Eligibility
12.2
Upon successful registration for a %domain_name_capsed% Account, You may be eligible to receive %domain_name_capsed% Promotions and Bonuses. By accepting this agreement and registering for a %domain_name_capsed% Account on the Website, You are also acknowledging and accepting to be bound by the rules and regulations associated with any Promotions and Bonuses offered to You by %domain_name_capsed%.
Bonus T&C
12.3
All promotions, bonuses, or special offers are subject to the express terms of any bonus offered on the Website(s) and promotion-specific terms and conditions, if applicable, and any bonus credited to Your account must be used in adherence with such terms and conditions. By accepting a promotion, bonus, or special offer available on the Website(s), You consent to the terms and conditions of such promotion, bonus, or special offer and acknowledge that wagers must always be placed with cash balances before bonus balances can be used to wager. We reserve the right to withdraw any promotion, bonus, or special offer at any time.
Activation & Expiry
12.4
All promotions, bonuses, or special offers are subject to the express terms of any bonus offered on the Website(s) and promotion-specific terms and conditions, if applicable, and any bonus credited to Your account must be used in adherence with such terms and conditions. By accepting a promotion, bonus, or special offer available on the Website(s), You consent to the terms and conditions of such promotion, bonus, or special offer and acknowledge that wagers must always be placed with cash balances before bonus balances can be used to wager. We reserve the right to withdraw any promotion, bonus, or special offer at any time.
Bonus Abuse & Fraud
12.5
In the event that %domain_name_capsed% believes a Player of the Service is abusing or attempting to abuse a bonus or other promotion or is likely to benefit through abuse or lack of good faith from a policy adopted by %domain_name_capsed%, then %domain_name_capsed% may, at its sole discretion, deny, withhold, or withdraw from any Player any bonus or promotion, or terminate that Player’s access to the Services, the Software, and/or lock that Player’s account, either temporarily or permanently.
12.8
You may only open one (1) account on the Website. The opening of multiple accounts on the Website for the purpose of accumulating bonuses, promotions, special offers, or otherwise, shall be considered abusive behaviour.
%domain_name_capsed% Rights
12.6
%domain_name_capsed% reserves the right to remove bonuses from all inactive accounts or accounts that are identified as "bonus abusers".
12.10
%domain_name_capsed% reserves the right to cancel all bonuses that have not been claimed within the claiming period or 60 days, the shorter of the two.
12.11
%domain_name_capsed% reserves the right to cancel any bonus at its sole discretion.
13. AUTHORITY/TERMS OF SERVICE
13.1
You agree to the game rules described on the %domain% website. %domain_name_capsed% retains authority over the issuing, maintenance, and closing of the Service. The decision of %domain_name_capsed%'s management, concerning any use of the Service, or dispute resolution, is final and shall not be open to review or appeal.
14. PROHIBITED USES
14.1
The Service is intended solely for the User's personal use. The User is only allowed to wager for his/her personal entertainment. Users may not create multiple accounts for the purpose of collusion, sports betting and/or abuse of service.
AML & SANCTIONS COMPLIANCE
14.2
%domain_name_capsed% expressly prohibits and rejects the use of the Service for any form of illicit activity, including money laundering, terrorist financing or trade sanctions violations, consistent with various jurisdictions' laws, regulations and norms. To that end, the Service is not offered to individuals or entities subject to United States, European Union, or other global sanctions or watch lists. By using the Service, you represent and warrant that you are not so subject.
JURISDICTIONS
14.3
Persons located in or reside in Afghanistan, Austria, Australia, Belarus, Côte d'Ivoire, Cuba, Curaçao, Democratic Republic of the Congo, Iran, Iraq, Liberia, Libya, South Sudan, Sudan, Syria, Zimbabwe (the "Prohibited Jurisdictions") are not permitted make use of the Service. For the avoidance of doubt, the foregoing restrictions on engaging in real-money play from Prohibited Jurisdictions applies equally to residents and citizens of other nations while located in a Prohibited Jurisdiction. Any attempt to circumvent the restrictions on play by any persons located in a Prohibited Jurisdiction or Restricted Jurisdiction, is a breach of this Agreement. An attempt at circumvention includes, but is not limited to, manipulating the information used by %domain_name_capsed% to identify your location and providing %domain_name_capsed% with false or misleading information regarding your location or place of residence.
14.4
The attempt to manipulate your real location through the use of VPN, proxy, or similar services or through the provision of incorrect or misleading information about your place of residence, with the intent to circumvent geo-blocking or jurisdiction restrictions, constitutes a breach of Clause 5 of this Terms of Service.
15. YOUR EQUIPMENT
15.1
Your computer equipment or mobile device and internet connection may affect the performance and/or operation of the Website. %domain_name_capsed% does not guarantee that the Website will operate without faults or errors or that %domain_name_capsed% services will be provided without interruption. %domain_name_capsed% does not accept any liability for any failures or issues that arise due to Your equipment, internet connection or internet or telecommunication service provider (including, for example, if You are unable to place bets or wagers or to view or receive certain information in relation to particular events).
15.2
For customers using a mobile device for the placing of bets/wagers, please note that %domain_name_capsed% will not be responsible for any damage to, or loss of data from the mobile device that the software is installed on, and will also not be responsible for any call, data or other charges incurred whilst using the software.
15.3
Due to limited display sizes on mobile devices, the mobile experience might differ slightly from other platforms. Differences might include, but are not limited to, the location of certain information on the platform and game names not being visible on all game pages.
16. FAIR USE
16.1
The Website and Services may only be used for recreational purposes by placing bets and wagers on events and/or gaming products.
16.2
You must not use the Website for the benefit of a third party or for any purpose which is illegal, defamatory, abusive or obscene, or which %domain_name_capsed% considers discriminatory, fraudulent, dishonest or inappropriate. %domain_name_capsed% may report to the authorities any activity which it considers to be suspicious and/or in breach of this paragraph.
16.3
If %domain_name_capsed% has a reasonable suspicion that You are involved in fraudulent, dishonest or criminal acts, as set out under applicable laws, via or in connection with the Website or Services, %domain_name_capsed% may seek criminal and contractual sanctions against You. %domain_name_capsed% will withhold payment to any customer where any of these are suspected or where the payment is suspected to be for the benefit of a third party.
16.4
You shall indemnify and shall be liable to pay %domain_name_capsed%, on demand, all costs, charges or losses sustained or incurred by us and our affiliates (including any direct, indirect or consequential losses, loss of profit and loss of reputation) in respect of all Claims arising directly or indirectly from Your fraudulent, dishonest or criminal acts while using the Website or Services.
16.5
Furthermore, we reserve the right not to accept, process and/or honour bets/wagers where it would be forbidden, unlawful or illegal under applicable law or regulation to do so.
17. SOFTWARE AND TECHNOLOGY ISSUES
17.1
In order for You to use the Website and Services, You may need to download some software (for example, casino games that are made available via a flash player). Also, certain third party product providers may require You to agree to additional terms and conditions governing the use of their products that are available on or through the Website. If You do not accept those third party terms and conditions, do not use the relevant third party software. %domain_name_capsed% does not accept any liability in respect of any third party software.
17.2
You are only permitted to use any and all software made available to You via the Website for the purpose of using the Website and Services and, save to the extent permitted by applicable law, for no other purposes whatsoever.
17.3
We hereby grant to You a personal, non-exclusive, non-transferable right to use the Website for the sole purpose of accessing and using the Services on the Website, in accordance with these Terms and Conditions. This right to use our Website and will be immediately terminated once Your user registration is cancelled for any reason, and specially, but not limited to, if You make use of that right with the aim of generating a parallel enterprise based in our Website or our products, or with the aim of making use of an automated service or software analysing, capturing or somehow using the information shown in our Website.
17.4
You are not permitted to:
a) install or load the software that forms part of the Website onto a server or other networked device or take other steps to make the software available via any form of "bulletin board", online service or remote dial-in or network to any other person;
b) sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in these Terms and Conditions) Your right to use the Website, or the software that forms part of the Website, or make or distribute copies of same;
c) enter, access or attempt to enter or access or otherwise bypass %domain_name_capsed%’s security system or interfere in any way (including but not limited to, robots or similar devices) with the products or the Website or attempt to make any modifications to the software and/or any features or components thereof;
d) copy or translate any user documentation provided 'online' or in electronic format.
e) In addition, except to the minimum extent permitted by applicable law in relation to computer programs, You are not permitted to:
i) translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the Website; or
ii) reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the software that forms part of the Website or to create derivative works based on the whole or on any part of the Website.
17.5
You do not own the software that forms part of the Website. Such software is owned and is the exclusive property of %domain_name_capsed% or a third party software provider company (any such third party provider, the "Software Provider"). Any software and accompanying documentation which have been licensed to %domain_name_capsed% are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the software does not give You ownership of any intellectual property rights in the software.
17.6
The software is provided "as is" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. %domain_name_capsed% hereby excludes all implied terms, conditions and warranties, including any of merchantability, merchantable quality, satisfactory quality and fitness for any particular purpose, completeness or accuracy of the services or the software or infringement of applicable laws and regulations. %domain_name_capsed% does not warrant or condition that:
i) the software will meet Your requirements;
ii) the software will not infringe any third party’s intellectual property rights;
iii) the operation of the software will be error free or uninterrupted;
iv) any defects in the software will be corrected; or
v) the software or the servers are virus-free.
17.7
In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, neither %domain_name_capsed% nor the Software Provider will have any liability to You or to any third party in respect of such errors. %domain_name_capsed% reserves the right in the event of such errors to remove all relevant products from the Website and take any other action to correct such errors.
17.8
You hereby acknowledge that how You use the software is outside of %domain_name_capsed%’s control. Accordingly, You install and/or use the software at Your own risk. %domain_name_capsed% will not have any liability to You or to any third party in respect of Your receipt of and/or use of the software.
17.9
The software may include confidential information which is secret and valuable to the Software Provider and/or %domain_name_capsed%. You are not entitled to use or disclose that confidential information other than strictly in accordance with these Terms and Conditions.
17.10
%domain_name_capsed% shall not be liable if for any reason the Website is unavailable at any time or for any period. We reserve the right to make changes or corrections to or to alter, suspend or discontinue any aspect of the Website and the content or services or products available through it, including Your access to it.
17.11
You must not misuse the Website by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. In particular, You must not access the Website without authority, interfere with, damage or disrupt the Website or any part of it, any equipment or network on which the Website is hosted, any software used in connection with the provision of the Website, or any equipment, software or website owned or used by a third party. You must not attack our Website via a denial-of-service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material arising due to Your use of the Website, software or to Your downloading of any material posted on it, or on any website linked to it.
18. THIRD PARTY CONTENT
18.1
%domain_name_capsed% receives feeds, commentaries and content from a number of suppliers. Certain third party product providers may require You to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If You do not accept the relevant third party terms and conditions, You agree to not use the relevant feeds, commentaries or content.
18.2
%domain_name_capsed% does not accept any liability in respect of any third party feeds, commentaries and content.
18.3
Where the Website contains links to third party websites and resources, these links are provided for Your information only. %domain_name_capsed% has no control over the content of these sites or resources, and accepts no liability for them or for any loss or damage that may arise from Your use of them. The inclusion of a link to a third party website does not constitute an endorsement of that third party’s website, product or services, if applicable.
19. ERRORS
19.1
%domain_name_capsed% will not be liable in the event You try to or obtain an advantage from any errors in respect of bets or wagers on the Website if You were deliberately acting in bad-faith, including where:
i) there is an obvious error in the relevant odds, spreads, handicap, totals, cash-out;
ii) %domain_name_capsed% continues to accept bets or wagers on closed or suspended markets;
iii) %domain_name_capsed% incorrectly calculates or pays a settlement amount, including where a bet is Cashed Out for the full settlement amount, or a bet is made void incorrectly, where ‘Void if player does not start’ was selected at bet placement; or
iv) any error occurs in a random number generator or pay tables included, incorporated or used in any game or product.
20. BREACH
20.1
Without prejudice to any other rights, if a User breaches in whole or in part any provision contained herein, %domain_name_capsed% reserves the right to take such action as it sees fit, including terminating this Agreement or any other agreement in place with the User and/or taking legal action against such User.
20.2
You agree to fully indemnify, defend and hold harmless %domain_name_capsed% and its shareholders, directors, agents and employees from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result of:
a) your breach of this Agreement, in whole or in part;
b) violation by you of any law or any third party rights; and
c) use by you of the Service.
21. LIMITATIONS AND LIABILITY
21.1
Under no circumstances, including negligence, shall %domain_name_capsed% be liable for any special, incidental, direct, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use (or misuse) of the Service even if %domain_name_capsed% had prior knowledge of the possibility of such damages.
21.2
Nothing in this Agreement shall exclude or limit %domain_name_capsed%'s liability for death or personal injury resulting from its negligence.
22. INTELLECTUAL PROPERTY
22.1
%domain_name_capsed% and its licensors are the sole holders of all rights in and to the Service and code, structure and organisation, including copyright, trade secrets, intellectual property and other rights. You may not, within the limits prescribed by applicable laws:
a) copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate the website; or
b) use the Service in a manner prohibited by applicable laws or regulations (each of the above is an "Unauthorised Use"). %domain_name_capsed% reserves any and all rights implied or otherwise, which are not expressly granted to the User hereunder and retain all rights, title and interest in and to the Service. You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any Unauthorized Use. You shall notify %domain_name_capsed% immediately upon becoming aware of the commission by any person of any Unauthorised Use and shall provide %domain_name_capsed% with reasonable assistance with any investigations it conducts in light of the information provided by you in this respect.
22.2
The term "%domain_name_capsed%", its domain names and any other trade marks, or service marks used by %domain_name_capsed% as part of the Service (the "Trade Marks"), are solely owned by %domain_name_capsed%. In addition, all content on the website, including, but not limited to, the images, pictures, graphics, photographs, animations, videos, music, audio and text (the "Site Content") belongs to %domain_name_capsed% and is protected by copyright and/or other intellectual property or other rights. You hereby acknowledge that by using the Service, you obtain no rights in the Site Content and/or the Trade Marks, or any part thereof. Under no circumstances may you use the Site Content and/or the Trade Marks without %domain_name_capsed%'s prior written consent. Additionally, you agree not to do anything that will harm or potentially harm the rights, including the intellectual property rights of %domain_name_capsed%.
23. DISPUTES
23.1
If a User wishes to make a complaint, please contact %domain_name_capsed%'s customer service team at . Should any dispute not be resolved to your satisfaction you may pursue remedies in the governing law jurisdiction set forth below.
24. AMENDMENT
24.1
%domain_name_capsed% reserves the right to update or modify this Agreement or any part thereof at any time or otherwise change the Service without notice and you will be bound by such amended Agreement upon posting. Therefore, we encourage you check the terms and conditions contained in the version of the Agreement in force at such time. Your continued use of the Service shall be deemed to attest to your agreement to any amendments to the Agreement.
25. GOVERNING LAW
25.1
The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the laws of Curaçao. You irrevocably agree that, subject as provided below, the courts of Curaçao shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the Agreement and any matter arising therefrom and irrevocably waive any right that it may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Nothing in this clause shall limit the right of %domain_name_capsed% to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.
26. SEVERABILITY
26.1
If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof.
27. ASSIGNMENT
27.1
%domain_name_capsed% reserves the right to assign this agreement, in whole or in part, at any time without notice. The User may not assign any of his/her rights or obligations under this Agreement.
28. MISCELLANEOUS
28.1
No waiver by %domain_name_capsed% of any breach of any provision of this Agreement (including the failure of %domain_name_capsed% to require strict and literal performance of or compliance with any provision of this Agreement) shall in any way be construed as a waiver of any subsequent breach of such provision or of any breach of any other provision of this Agreement.
28.2
Nothing in this Agreement shall create or confer any rights or other benefits in favour of any third parties not party to this Agreement.
28.3
Nothing in this Agreement shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and %domain_name_capsed%.
28.4
%domain_name_capsed% may assign, transfer, charge, sub-license, or deal in any other manner with this Agreement, or sub-contract any of its rights and obligations under this Agreement, to any other party.
28.5
This Agreement constitutes the entire understanding and agreement between you and %domain_name_capsed% regarding the Service and supersedes any prior agreement, understanding, or arrangement between you and %domain_name_capsed%.
29. COMPLAINTS
29.1
If you have a complaint to make regarding our services, you may contact our customer support via Live Chat or by email (support@%domain%). We will endeavour to resolve the matter promptly.
ИЗМЕНЕННЫЕ ТЕРМСЫ
%domain% is operated and owned by Long Island N.V., a company incorporated under the laws of Curaçao, holding Company Number 157372, and possessing a valid Certificate of Operation.
Long Island N.V. currently has an active application (OGL/2024/1451/0918) for a gaming license with the Curaçao Gaming Authority. Pending the conclusion of this process, and in line with the transitional measures set out in the National Ordinance on Games of Chance (Landsverordening op de Kansspelen, P.B. 2024, no. 157), the company is authorized to continue operating under the existing Certificate of Operation.
IMPORTANT: YOU ACKNOWLEDGE AND ACCEPT THAT WE ARE SOFTWARE DEVELOPERS AND PROVIDERS OF SOFTWARE SERVICES ONLY. WE DO NOT HOLD, MANAGE, OR CONTROL USER FUNDS OR PERSONAL DATA IN ANY FORM.
WE PROVIDE ACCESS TO AN ONLINE, DECENTRALIZED CASINO PLATFORM, AN AUTONOMOUS PROTOCOL, AND CONNECTED DECENTRALIZED NETWORKS THAT FUNCTION INDEPENDENTLY OF THE COMPANY. WE HAVE NO ACCESS TO YOUR PRIVATE DATA AND CANNOT INITIATE OR CANCEL ANY TRANSFER OF YOUR DIGITAL ASSETS, NOR CAN WE ACCESS YOUR ACCOUNT OR FUNDS.
By registering on www.%domain% (the “Website”), you enter into a contractual relationship with Medium Rare N.V. and agree to be bound by: (i) these Terms and Conditions; (ii) the Privacy Policy; (iii) the Cookies Policy; and (iv) the rules applicable to our gaming and betting products as referenced herein (collectively the “Terms and Conditions” or the “Agreement”). By proceeding, you confirm that you have read, understood, and accepted all provisions.
We strongly advise you to carefully review this Agreement in full to ensure you understand your rights and responsibilities. If you are uncertain about any obligations arising from this Agreement, you should not continue. If you do not agree to these terms, you must refrain from using, visiting, or accessing any section of the Website (including, but not limited to, its sub-domains, source code, or APIs, whether visible or hidden).
By registering, you (“You”, “Your”, “Yourself” or the “Player” interchangeably) enter into an agreement with %domain_name_capsed%.
You are required to read this Agreement in its entirety before making use of %domain_name_capsed%'s services or products. This Agreement establishes a legally binding relationship between you and %domain_name_capsed%.
These Terms and Conditions become effective once you complete the registration process and successfully create an account. By accessing or using any part of the Website after account creation, you accept that these Terms and Conditions apply to your use of the Website.
We reserve the right to amend these Terms and Conditions at any time without prior notice. Should changes occur, we may take reasonable steps to inform you (for example, via email or by placing a notice on the Website along with the updated Terms). However, it remains your responsibility to regularly check for modifications. Continued use of the Website after any changes will be considered as your acceptance of those amendments.
In the event of any inconsistency between these Terms and Conditions and any specific game rules or other documents referenced herein, the provisions of these Terms and Conditions shall prevail.
These Terms and Conditions may be made available in multiple languages for convenience. However, the English version constitutes the only legally binding version. In case of any discrepancies between translations, the English version will take precedence.
4. %domain_name_capsed% ACCOUNT Registration
4.1
To place bets on %domain%, you must first personally register and create a "%domain_name_capsed% Account."
4.2
For an individual to become a registered player with %domain_name_capsed% and gain access to the Website, they must complete a registration form for opening a %domain_name_capsed% Account. This application must be submitted personally and requires providing personal details such as full name, date of birth, residential address, and e-mail.
4.3
If the information outlined in 4.2 is missing, inaccurate, incomplete, or outdated at any time, %domain_name_capsed% may suspend the registration process. Any deposits made under these conditions may be considered invalid, and winnings arising from them void. In such cases, you must contact customer support.
4.4
All players must be of legal gambling age as defined by the laws applicable to their jurisdiction. %domain_name_capsed% reserves the right to request proof of age from any player and suspend the account until proper documentation is provided. We take compliance with responsible and underage gambling prevention extremely seriously.
4.5
%domain_name_capsed% will not accept accounts from individuals who:
a) Are under the legal age of majority or otherwise below the legal gambling age in their jurisdiction;
b) Reside in territories where gambling is not permitted or is considered unlawful;
c) Provide false or misleading information, or attempt to register using third-party credentials.
4.6
At its absolute discretion, %domain_name_capsed% may reject any application for an account.
Know Your Customer
4.7
You guarantee that the information you provide in the Verification form is accurate, truthful, and up to date.
4.8
%domain_name_capsed% may, at any time, request KYC documentation it deems necessary to verify the identity and location of a player. The Company may restrict access to services, payments, or withdrawals until verification is successfully completed. %domain_name_capsed% does not store personal data, and information is only disclosed in line with applicable legal obligations or the Privacy Policy. Verification data is processed by a trusted third-party provider, SumSub, transmitted securely in encrypted form, never stored on our servers, and deleted immediately once verification is complete.
Multiple Accounts
4.9
Each player is permitted to hold only one %domain_name_capsed% Account. If you attempt to create or successfully register more than one account, whether in your own name or using another identity, or access the Website using another person’s account, %domain_name_capsed% may immediately close all related accounts, confiscate all funds, and ban you from future use of the Website.
4.10
If %domain_name_capsed% suspects that you have created or used multiple accounts, or acted in collusion with others operating multiple accounts, the Company has the right to suspend or close such accounts and retain any funds until you can prove no misuse occurred.
4.11
If you discover that you have unintentionally created more than one %domain_name_capsed% Account, you must notify us immediately. Failure to do so may result in account suspension and withholding of funds.
User Responsibility
4.12
You are solely responsible for keeping your login details secure and confidential.
4.13
We are not liable for any misuse or unauthorized access to your %domain_name_capsed% Account caused by you sharing your credentials, whether intentional, accidental, active, or passive.
4.14
You are prohibited from selling, transferring, or acquiring %domain_name_capsed% Accounts to or from other players.
4.15
You must inform us immediately if you notice any error related to your account or bet calculations. We reserve the right to declare such bets null and void.
4.16
You accept full responsibility for all activities carried out under your account.
Security Features
4.17
We strongly recommend enabling two-factor authentication to further protect your account.
4.18
We may occasionally provide additional security options, and we encourage you to make use of them.
Suspension and Closure by %domain_name_capsed%
4.19
%domain_name_capsed% reserves the right to suspend or close your account if:
a) You are suspected of using the Website in a fraudulent, collusive, or otherwise unlawful manner;
b) You are believed to have engaged in unfair practices, cheating, or exploiting %domain_name_capsed% or its customers, or your account is suspected of being used for the benefit of others;
c) Such action is requested by law enforcement, regulatory authorities, or courts, or if we cannot verify your identity, occupation, or source of funds as required by regulations;
d) You breach these Terms and Conditions, applicable laws, or use our services in an unfair or abusive way, or if we believe you may have gambling-related problems without proper self-exclusion;
e) We reasonably believe any of the above circumstances are occurring or are likely to occur.
4.20
If %domain_name_capsed% suspends or closes your account under section 4.19, you may be held liable for any direct losses, damages, claims, costs, or expenses incurred, and you agree to indemnify and hold %domain_name_capsed% harmless against such claims, where permitted by law.
4.21
In these cases, %domain_name_capsed% also reserves the right to void any bets placed, withhold winnings, or retain funds, subject to applicable laws.
4.22
We reserve the right to suspend or terminate your account at any time, with or without prior notice, if we suspect that your account has been compromised or is in violation of these Terms of Service.
4.23
If your account is closed by %domain_name_capsed%, we will inform you of the available process to withdraw any remaining balance.
Our Liability
4.24
We are not responsible for any losses or damages resulting from unauthorized access to your account.
4.25
We are not responsible for any losses or damages caused by your failure to maintain the confidentiality and security of your login credentials.
5. YOUR WARRANTIES
5.1
Before using the Service, and continuously while doing so, you represent, warrant, covenant, and agree that:
Capacity
a) You are above the legal age of majority as required by the laws that apply to you, whichever age threshold is higher;
b) You have the legal authority and capacity to enter into a binding agreement with us and are not subject to any restrictions limiting that ability;
c) You have not been diagnosed or identified as a compulsive or problem gambler;
d) You are not currently subject to any form of self-exclusion from gambling platforms or premises, and you agree to promptly notify %domain_name_capsed% if you register for self-exclusion with another gambling operator.
Jurisdiction
e) You are accessing %domain% from a jurisdiction where doing so is lawful;
f) You will not attempt to use the Service from any location where online betting, casino gaming, or live games are prohibited;
g) You acknowledge and accept that we reserve the right to detect and block unlawful activities or prohibited techniques, such as fraudulent transactions, automated registrations, scripted gameplay, or the use of screen-capturing tools. Such measures may include examining your device properties, geo-location tracking, IP masking detection, transaction monitoring, and blockchain analysis.
Funds & Tax
h) You are solely responsible for declaring and paying any taxes required by law on winnings received from us;
i) You remain responsible for any taxes that may apply to cryptocurrency or fiat earnings obtained through the Service;
j) You accept that there is an inherent risk of loss when using cryptocurrency or fiat funds in the Service, and %domain_name_capsed% bears no liability for such losses;
k) You will not deposit money that originates from illegal or unauthorized sources;
l) You will not use payment methods that do not belong to you for depositing funds;
m) All deposits will exclusively be used for activities and services offered on the Website;
n) You will not attempt to withdraw funds to payment methods that are not registered in your name;
o) You understand and accept that by participating in the Services, you risk losing the money you deposit;
p) You acknowledge that the value of cryptocurrency is highly volatile and may fluctuate significantly;
q) You agree that %domain_name_capsed% is not and should not be treated as a financial institution.
Others
r) Your use of the Service is entirely voluntary and at your own risk;
s) You will not engage in criminal or unlawful activity through your %domain_name_capsed% Account;
t) The information you provide to us during this Agreement is true, complete, and accurate, and you agree to notify us promptly if it changes;
u) You participate in the Games strictly for personal, recreational, and entertainment purposes, and not for professional gain;
v) You play only on your own behalf and not on behalf of any other individual;
w) You hold only one account with us and agree not to create or attempt to create additional accounts;
x) You acknowledge that internet and telecom services required for access are beyond the control of %domain_name_capsed%, and we are not liable for outages, slow connections, capacity issues, or similar problems;
y) You will not engage in fraudulent, collusive, manipulative, or otherwise unlawful activity in relation to the games or services, and will not use bots, scripts, devices, or software-assisted tools to gain an unfair advantage;
z) If you gain access to non-public information related to an event or outcome, you will not use it to place bets on such events;
aa) If you are an athlete, coach, manager, referee, owner, or otherwise in a position of influence over an event, you will not place bets on competitions regulated by the corresponding governing body;
bb) If you are a direct or indirect owner of 10% or more in a sports governing body or member team, you will not bet on events overseen by that body or team;
cc) If you are directly involved in a sport or event, you will not contribute to setting betting odds or markets related to that competition.
5.2
If you breach any of the representations, warranties, or covenants outlined in section 5.1, %domain_name_capsed% reserves the right, at its sole discretion, to suspend or close your account and to void any bets, where allowed under applicable law.
6. %domain_name_capsed% WARRANTIES
6.1
%domain_name_capsed% commits to:
a) managing player funds in a safe and responsible manner; and
b) handling players’ personal data in compliance with applicable legal requirements and in accordance with our Privacy Policy.
6.2
The software is provided strictly on an “as is” basis, without warranties, conditions, undertakings, or representations of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, %domain_name_capsed% excludes all implied terms or warranties (including but not limited to merchantability, satisfactory quality, or fitness for a specific purpose). In particular, %domain_name_capsed% does not guarantee that:
i) the Website or Services will meet your expectations or requirements;
ii) the Website or Services will not infringe on third-party intellectual property rights;
iii) the Website or Services will run without interruption or error;
iv) any detected errors will be corrected;
v) the Website or its servers are entirely free from viruses or other harmful components.
6.3
You can contact %domain_name_capsed% by email or through live chat, which is available 24/7 when logged into your account. However, if in our sole judgment your conduct (via live chat, email, or other means) is abusive, offensive, or derogatory towards our staff, Affiliates, or service providers, %domain_name_capsed% reserves the right to suspend or permanently terminate your account.
7. DEPOSITS
7.1
You are permitted to join any Game only if your %domain_name_capsed% Account holds sufficient balance for that activity. To fund your account, you must use the deposit options available on the Website. %domain_name_capsed% does not provide any form of credit for participation in Games.
7.2
Deposits to your %domain_name_capsed% Account must be made exclusively via the available payment methods listed on the Website.
7.3
You must ensure that any funds deposited into your %domain_name_capsed% Account are free from illegal origins and are not connected to any unlawful activity.
7.4
Depositing funds into your %domain_name_capsed% Account may be done through crypto-wallets you own or by using other authorized payment options available at %domain%. Only your personal funds may be deposited.
7.5
Deposits should be made with the intent of using them for placing wagers and bets on the Website. If %domain_name_capsed% reasonably determines that deposits are being made without any genuine intention of wagering, we may suspend or close your account and potentially report such behavior to relevant authorities.
7.6
You confirm and acknowledge that your %domain_name_capsed% Account can only be funded with payment methods legally belonging to you.
7.7
You further agree that if %domain_name_capsed% discovers that you:
a) deposited via third-party payment methods; and/or
b) used funds linked to criminal or unauthorized activity,
then this will be treated as fraudulent behavior and a breach of the Terms of Service. As a result:
i) %domain_name_capsed% may suspend or permanently close your account; and
ii) %domain_name_capsed% may cancel, reverse, or confiscate deposits and any winnings generated from them.
7.8
%domain_name_capsed% reserves the right to establish a minimum deposit requirement at its discretion. This amount may change at any time and will be displayed on the Website. Depending on the payment option you use, additional fees from third-party providers may apply.
7.9
Details regarding available payment methods, as well as the minimum and maximum deposit amounts, are available in the wallet section of the Website. Applicable service charges may vary, and some deposit methods may not be available in certain regions.
7.10
Deposits are typically processed instantly, and your updated balance should immediately appear in your %domain_name_capsed% Account when using an active payment service provider. %domain_name_capsed% does not accept liability for any delays caused by third parties. Please note:
a) certain payment methods may involve additional transaction fees, which will be shown to you before confirming the deposit;
b) your bank or payment processor may charge additional costs for currency conversion or deposit processing under their own terms.
7.11
We reserve the right to perform identity verification checks before processing deposits into your %domain_name_capsed% Account.
7.12
Funds in your %domain_name_capsed% Account cannot be transferred to another Player’s account.
7.13
%domain_name_capsed% reserves the right to decline deposits at its discretion. Users with suspended or blocked accounts are not permitted to deposit.
7.14
If a user attempts to deposit while their account is restricted or blocked, %domain_name_capsed% reserves the right to retain those funds.
8. WITHDRAWALS
8.1
%domain_name_capsed% may refuse any withdrawal request until:
a) your identity has been verified and it has been confirmed that you are the legitimate account holder;
b) the withdrawal is directed to a payment method under your legal ownership;
c) any additional documentation requested by %domain_name_capsed% has been provided; and
d) you have met the minimum wagering requirement tied to your deposit or bonus funds (as stated on the Profile page).
8.2
%domain_name_capsed% reserves the right to review and investigate your account activity. If suspicious or unlawful behavior is suspected, deposits, withdrawals, or gameplay may be temporarily delayed or restricted while the investigation is conducted. You acknowledge that %domain_name_capsed% is under no obligation to disclose details of such investigations.
8.3
Withdrawals must be made via the same payment method originally used for your deposit, unless otherwise determined by us. If deposits were made using multiple payment methods, %domain_name_capsed% reserves the right to process withdrawals proportionally across those methods, in accordance with AML (anti-money laundering) regulations.
8.4
In the event of an error where winnings are mistakenly credited to your account (whether due to technical, human, or other error), such funds remain the property of %domain_name_capsed%. Incorrectly credited amounts may be removed from your balance. If you have already withdrawn such funds, you will be required to return them, and the amount will be considered a debt owed to us. You are obliged to notify us immediately if such an error occurs.
FIAT Withdrawals
8.5
To make a fiat withdrawal, you must first meet the wagering requirement for each deposit or promotional bonus received, as indicated on the Profile page.
8.6
Withdrawals will only be made to the Player personally, or to a bank account registered in the Player’s name. Enhanced due diligence may be performed prior to processing.
8.7
The minimum withdrawal limit will be displayed on the Website when submitting a withdrawal request.
8.8
If you have multiple withdrawal requests pending, %domain_name_capsed% reserves the right to reject them and require you to combine them into one withdrawal.
8.9
Withdrawal fees may be charged at %domain_name_capsed%’s discretion. Additionally, your chosen payment provider may impose its own fees. %domain_name_capsed% is not responsible for any third-party charges, including those from banks or processors.
Crypto Withdrawals
8.10
Withdrawals in cryptocurrency will be made to the wallet address specified by you at the time of the withdrawal request.
8.11
%domain_name_capsed% may conduct additional KYC checks before approving crypto withdrawals. Players seeking to reclaim funds from locked, excluded, or closed accounts should contact support.
8.12
All transactions are subject to AML checks. If suspicious activity is detected, %domain_name_capsed% may freeze, block, or close your account and retain funds if required under applicable laws or by regulatory authorities. You acknowledge that funds used in gameplay are consumed instantly and refunds, returns, or cancellations are not provided.
9. PLAYER FUNDS PROTECTION & CHARGEBACKS
9.1
Any funds You deposit into Your %domain_name_capsed% Account, along with any winnings, are kept in separate customer bank accounts or crypto wallets exclusively for Your use in placing sports and gaming bets and covering any fees or charges incurred through the use of our Services. This ensures that Your funds cannot be utilized for any other purpose.
9.2
In the event of any charge-backs, reversals, payment refusals, or losses suffered by %domain_name_capsed% resulting from actions attributable to You in connection with Your %domain_name_capsed% Account, we reserve the right to recover the relevant amounts from You.
9.3
%domain_name_capsed% may, at any time, apply any positive balance in Your account against any amounts You owe to %domain_name_capsed%.
10. PLACING BETS/WAGERS
10.1
You are permitted to place bets or wagers on the markets/products offered on the Website. %domain_name_capsed% is not obligated to accept any bet/wager from You, and a bet/wager is considered valid and final only when You receive confirmation from %domain_name_capsed% that Your bet/wager has been accepted.
10.2
%domain_name_capsed% only accepts bets/wagers placed online (including via mobile devices). Bets/wagers submitted through other channels (post, email, fax, etc.) will not be accepted and are considered invalid, regardless of the outcome.
10.3
It is Your responsibility to ensure that all details of the bets/wagers are accurate. Once placed, bets/wagers cannot be canceled by You. Bets can only be modified using the Edit Bet feature, if available. %domain_name_capsed% may only cancel or amend a bet/wager if the event has been suspended or canceled, if there is an obvious error in the bet or odds, if the bet violates the Terms, or if required by law or regulatory authorities.
10.4
Funds will be allocated to bets/wagers in the order they are placed and cannot be used for other purposes. %domain_name_capsed% reserves the right to void or reverse any transactions involving allocated funds after a bet/wager has been placed, whether at the time or retrospectively.
11. BET/WAGER CONFIRMATION
11.1
Bets/wagers are valid only after You receive confirmation of their acceptance. Bets/wagers placed without sufficient funds in Your account will be void.
11.2
A requested bet/wager is only valid once accepted by %domain_name_capsed%. Each confirmed bet/wager will be assigned a unique transaction code. We are not responsible for settling bets/wagers without a unique transaction code. If You are unsure about the validity of a bet/wager, please check Your account history or contact Customer Support.
11.3
In case of any dispute regarding a bet, You and %domain_name_capsed% agree that the Kokotax transaction log database will serve as the final authority.
12. BONUS
12.1
%domain_name_capsed% may, at its sole discretion, offer various Bonuses and Promotions from time to time, such as The Million Dollar Race, the 50 Billionth Bet Bonanza, coupons, Reloads, and Rakeback.
Eligibility
12.2
Upon successful registration of a %domain_name_capsed% Account, You may qualify for %domain_name_capsed% Promotions and Bonuses. By registering and accepting this agreement, You also agree to comply with the rules and conditions of any Promotions and Bonuses provided by %domain_name_capsed%.
Bonus T&C
12.3
All promotions, bonuses, or special offers are subject to the terms stated on the Website and any promotion-specific conditions. Any bonus credited to Your account must be used in accordance with these terms. Wagers must always be placed with cash balances before using bonus funds. %domain_name_capsed% reserves the right to withdraw any promotion, bonus, or special offer at any time.
Activation & Expiry
12.4
All promotions, bonuses, or special offers must be used in line with the applicable terms. By accepting any promotion or bonus, You confirm Your consent to these conditions and acknowledge that cash balances are used before bonus balances for wagering. %domain_name_capsed% may withdraw any promotion or bonus at its discretion.
Bonus Abuse & Fraud
12.5
If %domain_name_capsed% believes a Player is abusing or attempting to abuse a bonus or promotion, or acting in bad faith, %domain_name_capsed% may, at its discretion, deny, withhold, or revoke any bonus or promotion, or suspend or permanently lock the Player’s account and access to the Services.
12.8
Each Player may only maintain one (1) account. Opening multiple accounts to gain extra bonuses, promotions, or special offers will be considered abusive behavior.
%domain_name_capsed% Rights
12.6
%domain_name_capsed% may remove bonuses from inactive accounts or those identified as "bonus abusers."
12.10
%domain_name_capsed% reserves the right to cancel bonuses not claimed within the claim period or within 60 days, whichever is shorter.
12.11
%domain_name_capsed% may cancel any bonus at its sole discretion.
13. AUTHORITY/TERMS OF SERVICE
13.1
You agree to follow the game rules outlined on the %domain% website. %domain_name_capsed% retains full authority over the issuance, maintenance, and closure of the Service. Decisions by %domain_name_capsed% management regarding the use of the Service or dispute resolution are final and not subject to appeal.
14. PROHIBITED USES
14.1
The Service is intended exclusively for the personal use of the User. Users are permitted to wager only for their own entertainment. Creating multiple accounts to collude, place sports bets unfairly, or otherwise abuse the Service is strictly prohibited.
AML & SANCTIONS COMPLIANCE
14.2
%domain_name_capsed% strictly forbids the use of the Service for any illegal activities, including money laundering, terrorist financing, or violations of trade sanctions, in accordance with applicable laws and regulations. The Service is not available to individuals or entities listed under United States, European Union, or other international sanctions or watch lists. By using the Service, You confirm and warrant that You are not subject to such restrictions.
JURISDICTIONS
14.3
Individuals located in or residing in Afghanistan, Austria, Australia, Belarus, Côte d'Ivoire, Cuba, Curaçao, Democratic Republic of the Congo, Iran, Iraq, Liberia, Libya, South Sudan, Sudan, Syria, and Zimbabwe (the "Prohibited Jurisdictions") are not allowed to use the Service. These restrictions also apply to residents and citizens of other countries while physically present in a Prohibited Jurisdiction. Any attempt to bypass these restrictions, including providing false location information or otherwise misleading %domain_name_capsed% regarding Your residence, constitutes a violation of this Agreement.
14.4
Attempts to falsify Your real location using VPNs, proxies, or similar tools, or by providing incorrect residence information to circumvent geo-blocking or jurisdictional restrictions, are considered a breach of Clause 5 of these Terms of Service.
15. YOUR EQUIPMENT
15.1
The performance and operation of the Website may be affected by Your computer, mobile device, or internet connection. %domain_name_capsed% does not guarantee uninterrupted service or error-free operation and is not responsible for any issues caused by Your equipment, internet connection, or service provider, including, but not limited to, inability to place bets, view, or receive information.
15.2
For users placing bets/wagers via a mobile device, %domain_name_capsed% is not liable for any device damage, data loss, or charges (call, data, or otherwise) incurred while using the software.
15.3
Due to smaller screen sizes, mobile experiences may differ from other platforms. Differences may include the placement of information or visibility of game titles on certain pages.
16. FAIR USE
16.1
The Website and Services are intended for recreational use only, specifically for placing bets and wagers on events and/or gaming products.
16.2
You must not use the Website to benefit third parties or for any illegal, abusive, defamatory, obscene, or otherwise inappropriate purposes, including any activity %domain_name_capsed% deems fraudulent, dishonest, or discriminatory. %domain_name_capsed% may report any suspicious activity to the authorities.
16.3
If %domain_name_capsed% reasonably suspects that You are engaged in fraudulent, dishonest, or criminal activities under applicable law via or in connection with the Website or Services, it may pursue criminal and contractual actions against You. Payments may be withheld where fraud or third-party benefit is suspected.
16.4
You shall indemnify %domain_name_capsed% and be responsible for all costs, losses, or damages incurred by us and our affiliates (including direct, indirect, or consequential losses, lost profits, or reputational harm) arising directly or indirectly from Your fraudulent, dishonest, or criminal actions while using the Website or Services.
16.5
%domain_name_capsed% reserves the right to refuse, block, or void any bets/wagers where placing them would be illegal or prohibited under applicable law or regulation.
17. SOFTWARE AND TECHNOLOGY ISSUES
17.1
To access and use the Website and Services, You may be required to download certain software (e.g., casino games available through a flash player). Some third-party product providers may require You to accept additional terms for the use of their software. If You do not agree to such third-party terms, do not use their software. %domain_name_capsed% accepts no liability for third-party software.
17.2
You are permitted to use all software provided via the Website solely for accessing and using the Website and Services, and for no other purposes unless permitted by applicable law.
17.3
We grant You a personal, non-exclusive, non-transferable right to access the Website solely to use the Services in accordance with these Terms. This right terminates immediately if Your registration is canceled, or if You attempt to use the Website to create a competing service, use automated tools, or extract information from the Website.
a) install or load the Website software on any server or networked device, or make it accessible via bulletin boards, online services, or remote networks;
b) sublicense, assign, rent, lease, loan, transfer, or copy the Website software or rights except as expressly permitted;
c) bypass %domain_name_capsed% security measures, interfere with the Website, or modify any software or features;
d) copy or translate user documentation provided electronically;
e) except as allowed by applicable law:
i) reverse engineer, decompile, disassemble, modify, adapt, or create derivative works based on the Website; or
ii) attempt to discover the source code of the software or create derivative works from it.
17.5
You do not own the software provided by the Website. It remains the exclusive property of %domain_name_capsed% or the respective Software Provider. All intellectual property rights remain with the owner, and Your use does not confer ownership rights.
17.6
The software is provided "as is," without warranties or guarantees of any kind. %domain_name_capsed% disclaims all implied warranties, including merchantability, fitness for purpose, or accuracy. %domain_name_capsed% does not guarantee that:
i) the software meets Your requirements;
ii) the software will not infringe third-party rights;
iii) the software will operate error-free or without interruption;
iv) defects will be corrected; or
v) the software or servers are virus-free.
17.7
%domain_name_capsed% and the Software Provider are not liable for errors in account settlement or software features. %domain_name_capsed% may remove products or take corrective measures as needed.
17.8
Use of the software is at Your own risk, and %domain_name_capsed% assumes no responsibility for any consequences arising from its installation or use.
17.9
The software may contain confidential information valuable to %domain_name_capsed% or the Software Provider. You must not use or disclose this information except as permitted under these Terms.
17.10
%domain_name_capsed% is not liable if the Website becomes unavailable at any time. We reserve the right to change, suspend, or discontinue any part of the Website, including content, services, or Your access.
17.11
You must not introduce viruses, malware, or otherwise compromise the Website. Unauthorized access, disruption, or attacks, including denial-of-service attacks, are prohibited. %domain_name_capsed% is not liable for damage caused by such actions.
18. THIRD PARTY CONTENT
18.1
%domain_name_capsed% provides feeds, commentaries, and content from third-party suppliers. Some providers may require You to accept their terms. Do not use content if You do not agree.
18.2
%domain_name_capsed% is not liable for any third-party feeds, commentaries, or content.
18.3
Links to third-party websites are provided for convenience only. %domain_name_capsed% does not control these sites and is not responsible for their content or any resulting loss or damage. Links do not constitute endorsement.
19. ERRORS
19.1
%domain_name_capsed% will not be liable for any advantage obtained from errors if You act in bad faith, including:
i) obvious mistakes in odds, spreads, handicaps, totals, or cash-outs;
ii) acceptance of bets on closed or suspended markets;
iii) incorrect settlement calculations or payouts, including voiding bets in error;
iv) errors in random number generators or game pay tables.
20. BREACH
20.1
If a User breaches any provision, %domain_name_capsed% may take appropriate actions, including terminating this Agreement or other agreements, and pursuing legal remedies.
20.2
You agree to indemnify %domain_name_capsed% and its affiliates from all claims, damages, losses, or costs arising from:
a) Your breach of this Agreement;
b) violation of laws or third-party rights;
21. LIMITATIONS AND LIABILITY
21.1
%domain_name_capsed% is not liable for any special, incidental, direct, indirect, or consequential damages, including loss of profits or business interruption, even if aware of the possibility.
21.2
This does not exclude liability for death or personal injury caused by negligence.
22. INTELLECTUAL PROPERTY
22.1
%domain_name_capsed% and its licensors hold all rights in the Service, including intellectual property and trade secrets. You may not copy, distribute, reverse engineer, or use the Service unlawfully. Any unauthorized use may result in liability.
22.2
"%domain_name_capsed%", its domain names, trademarks, and all website content (images, graphics, audio, video, text, etc.) are protected and owned by %domain_name_capsed%. No rights are granted to Users without written consent.
23. DISPUTES
23.1
Complaints should be directed to %domain_name_capsed%'s Customer Service. If unresolved, Users may pursue remedies under the governing law jurisdiction.
24. AMENDMENT
24.1
%domain_name_capsed% may update or modify this Agreement or the Service at any time. Continued use of the Service constitutes acceptance of such changes.
25. GOVERNING LAW
25.1
This Agreement is governed by the laws of Curaçao. Users agree to the exclusive jurisdiction of Curaçao courts, waiving objections to forum or jurisdiction. This does not prevent %domain_name_capsed% from taking action in other competent courts.
26. SEVERABILITY
26.1
If any provision is deemed illegal, invalid, or unenforceable in any jurisdiction, other provisions remain valid and enforceable.
27. ASSIGNMENT
27.1
%domain_name_capsed% may assign this Agreement in whole or in part at any time. Users may not assign their rights or obligations.
28. MISCELLANEOUS
28.1
No waiver by %domain_name_capsed% shall be construed as a waiver of future breaches.
28.2
This Agreement does not grant rights to third parties.
28.3
Nothing creates a partnership, agency, trust, fiduciary relationship, or joint venture between You and %domain_name_capsed%.
28.4
%domain_name_capsed% may assign, transfer, sub-license, or subcontract rights under this Agreement.
28.5
This Agreement constitutes the full understanding between You and %domain_name_capsed%, superseding prior agreements.
29. COMPLAINTS
29.1
For complaints, contact customer support via Live Chat or email (support@%domain%). We will strive to resolve issues promptly.
Privacy Policy
This Privacy Policy applies to Long Island N.V., the owner and operator of %domain_name_capsed%. It explains how %domain% collects, uses, stores, and discloses your personal information when you register as a member of %domain_name_capsed%, use our websites at https://%domain%, access any pages or sites under the '%domain_name_capsed%' brand, use our mobile or tablet applications, or otherwise interact with us. We are committed to protecting your personal data in accordance with the Privacy Act and this Privacy Policy.
1. Website Use
By using the Website, you agree to this Privacy Policy. %domain% may update this Privacy Policy periodically and reserves the right to make changes at any time by posting the revised version on the Website. Changes take effect immediately upon posting. Continued use of the Website after changes are posted constitutes acceptance of those changes. This Privacy Policy does not apply to external websites linked from the Website that are beyond %domain%'s control.
2. Personal Information
The types of Personal Information %domain% may collect include, but are not limited to:
- Name
- Email Address
- Preferences submitted by you
- Date of Birth
- Country of Citizenship
- Physical Address
- Identification Number
- Government-issued ID
- Location Data
- Device Information
- IP Address
This information may be collected through:
3. Collection Purposes
%domain% collects your Personal Information lawfully and fairly for the following purposes:
- Identity verification (KYC)
- Subscription to marketing communications
- Processing applications for membership
- Providing and improving services
- Verifying and authenticating identity for security and legal compliance
- Maintaining member accounts
- Enhancing your user experience and tailoring services, including market research and promotions
- Informing you about products or services of potential interest via email, SMS, or phone
- Generating aggregate data for stakeholders and operational efficiency
- Responding to questions, comments, or requests
- Determining tax obligations where applicable
- Complying with legal, contractual, and statutory obligations
- Investigating suspected unlawful activities or misconduct
- Establishing, defending, or exercising legal claims
- Managing job applications
If you do not provide requested Personal Information, %domain% may be unable to process your membership, provide services, or respond to inquiries or complaints.
By using %domain% or providing Personal Information, you consent to its collection, use, processing, and disclosure for the purposes outlined above.
4. Direct Marketing and Opting Out
From time to time, %domain% may use your Personal Information to inform you of products, services, or promotions via email, SMS, phone, or mail. You can opt out at any time by contacting support@%domain%, and we will comply promptly.
Communications related to account management do not affect your opt-in or opt-out choices for marketing purposes.
5. Management of Your Personal Information
%domain% takes reasonable measures to ensure Personal Information is accurate and securely stored, accessible only by authorized personnel. Data will be retained as long as necessary to provide services, resolve disputes, enforce agreements, comply with legal obligations, or pursue legitimate business purposes.
Personal Information will be destroyed or permanently de-identified when no longer required for any purpose under the Privacy Act, including legal and operational obligations.
6. Security of Personal Information
You acknowledge that no Internet transmission is completely secure. Any information sent to %domain% is at your own risk. Once received, %domain% implements reasonable safeguards to protect Personal Information from unauthorized access, modification, disclosure, or misuse, including SSL encryption and password-protected systems.
Employees, agents, and contractors of %domain% are required to maintain confidentiality of member information and activity. Information shared on public forums, social media, or bulletin boards is considered public and cannot be guaranteed secure.
We do not accept Personal Information from children for account registration. Parents or guardians are responsible for monitoring children's Internet use, including through parental control software.
Always log out of your account after use, particularly on shared devices. You are responsible for the security of your devices, username, password, and account information.
7. Access to Personal Information
You may access the Personal Information collected by %domain% through the “Settings” link on the Website or by contacting support@%domain%. Access will be provided in a reasonable timeframe and manner where possible. If access is denied or cannot be provided as requested, %domain% will attempt alternative means. Access may be restricted in certain circumstances, such as where disclosure would unreasonably impact another individual’s privacy. In such cases, %domain% will provide written reasons and explain available complaint mechanisms.
AML
Anti-Money Laundering and Anti-Terrorist Financing Statement
1. Company
Long Island N.V. (“%domain_name_capsed%” or the “Company”) is incorporated under the laws of Curaçao with Company Number 157372 and holds a valid Certificate of Operation.
The Company has submitted an application (OGL/2024/1451/0918) for a gaming license with the Curaçao Gaming Authority. Pending approval, operations continue under the transitional provisions of the National Ordinance on Games of Chance (Landsverordening op de Kansspelen, P.B. 2024, no. 157) via the existing Certificate of Operation.
As part of its international operations, %domain_name_capsed% implements compliance measures proportionate to its services, designed to deter and identify illicit activity. These measures include onboarding checks, ongoing compliance screenings, and transaction-based controls.
2. Company Policy Statement
While %domain_name_capsed% is not a regulated financial institution under Curaçao law, it adheres to the 2016 Curaçao AML/CFT Regulations applicable to the gaming sector. %domain_name_capsed% strictly prohibits the use of its services for any unlawful activity, including money laundering, terrorist financing, or sanctions violations. The Company monitors guidance from the Financial Action Task Force (FATF), Curaçao Gaming Control Board, and relevant industry standards to ensure compliance.
Key components of %domain_name_capsed%’s AML/CTF program include:
(i) Written policies, procedures, and controls to prevent illicit activity;
(ii) Appointment of a compliance officer where appropriate;
(iii) Training and education for relevant personnel;
(iv) Independent review and monitoring of AML/CTF controls.
3. Definitions
Money Laundering: Converting illegally obtained funds into legally usable assets, typically through placement, layering, and integration.
Placement: Introducing illicit funds into financial systems via deposits or other methods.
Layering: Concealing the origin of funds through complex financial transactions.
Integration: Returning “cleaned” funds into circulation via legitimate transactions.
Suspicious Activity: Transactions or behavior indicating potential illegal or fraudulent activity.
Sanctions: Restrictions imposed by international authorities to prevent illegal or harmful activity, enforce compliance, or protect global security.
4. Governance and Oversight
%domain_name_capsed% employs an automated licensing and monitoring system to coordinate the implementation of AML policies. The Company collaborates with regulators and other stakeholders to review policies, assess compliance requirements, and investigate unusual or suspicious activity. AML training is provided regularly to all employees.
5. Know Your Customer (KYC) and Transaction Monitoring
A. Customer Due Diligence
%domain_name_capsed% applies risk-based due diligence to understand the nature and purpose of user relationships. Information collected at account registration may include documentary and non-documentary KYC data to establish risk profiles.
Customer Identification Program (CIP):
- Baseline information (e.g., wallet address, email) is collected during onboarding.
- Monitoring risk profiles of funding sources (e.g., cryptocurrency wallets).
- Maintaining records to verify identity and detect sanctioned or prohibited users.
Verification may involve third-party services to validate identity, location, and compliance with sanctions or jurisdictional restrictions.
- Users from restricted or prohibited jurisdictions are not permitted.
- Verification includes IP-based geo-blocking and contractual confirmations that users are not subject to international sanctions.
B. Enhanced Due Diligence and Ongoing Monitoring
%domain_name_capsed% continuously monitors users for suspicious activity. Red flags trigger account suspension or withdrawal restrictions, and additional verification may be required, including:
- Full legal name
- Country of citizenship
- Permanent address
- Identification number and document
- Source of funds and wealth
Third-party verification may be used to confirm user-provided information.
C. Acceptance Policy
%domain_name_capsed% will block or restrict users who:
- Fail to provide required identification
- Submit false documentation
- Attempt to circumvent jurisdictional restrictions
- Are from prohibited or sanctioned jurisdictions
- Exhibit problem gambling or mental health concerns
- Use funds originating from restricted regions
D. Transaction Monitoring
%domain_name_capsed% maintains ongoing surveillance to detect unusual or suspicious behavior:
- Monitoring for sanctioned or prohibited jurisdictions
- Screening wallet addresses against sanctions databases
- Identifying unusual transaction patterns
- Detecting potential “mixing” or anonymity-enhancing activity
- Chainalysis review for cryptocurrency deposits/withdrawals
- Withdrawal thresholds triggering additional KYC review
- Ban evasion detection (multiple accounts)
- Time zone monitoring to prevent geo-spoofing
- Review of products and services to mitigate misuse
- Vendor management to ensure compliance infrastructure integrity
- Testing compliance innovations (e.g., blockchain-native KYC solutions)
6. Education and Training
Employees receive periodic AML, anti-terrorist financing, and sanctions compliance training under the oversight of the Company Compliance Officer and legal counsel.
7. Reporting
%domain_name_capsed% reports suspicious or unusual transactions to regulators in compliance with the National Ordinance. Customers identified as linked to money laundering, terrorism financing, or sanctions violations are reported as required.
%domain_capsed% is committed to protecting your privacy, ensuring the security of your funds, and maintaining full transparency throughout the gaming experience. Our extensive licensing serves as a mark of trust and quality.
%domain_name_capsed% – Leading Online Crypto Casino
Since its inception in 2017, %domain_capsed% has been a pioneer in the blockchain-based online casino industry. Our platform stands out for providing a vast selection of original games and licensed slots, all built on blockchain-based algorithms that ensure a secure, transparent, and exciting gaming environment for players worldwide.
Innovation and originality are at the core of %domain_name_capsed%. We adhere to the highest industry standards for casino security across every aspect of user interaction.
Our games’ algorithms and the platform architecture are fully decentralized, operating on smart contracts audited by independent blockchain and security specialists. In addition, %domain_name_capsed% holds SOC 2 certification, providing verified security and safety at every stage of gameplay.
Beyond proprietary applications, %domain_name_capsed% features a wide selection of licensed slots. These games expand the variety of offerings and ensure compliance with the quality standards established by the original content creators.
Deposits and withdrawals are supported through multiple popular cryptocurrencies (BTC, Ethereum, BNB, USDT, etc.), as well as via bank cards and other payment methods, all processed through verified third-party providers.
The platform’s success is reflected in the numerous satisfied players who frequently return. They value the intuitive interface, reliable support, and fair gaming policies. Positive feedback from our community reinforces the trustworthiness and quality of %domain_name_capsed%.
FAQs
Account and Registration
How do I create an account?
To get started, head over to luxbetex.com and click “Sign Up.” Fill in your details (name, email, date of birth, and address). You must be at least 18 years old, or the legal gambling age in your region. Don’t forget to verify your email to activate the account. More info can be found in our Registration and Log In section.
Can I open more than one account?
No. Each player is limited to a single account. Having multiple accounts may result in suspension or permanent closure, and any funds could be forfeited.
How do I verify my account?
For withdrawals or security checks, we may request KYC (Know Your Customer) verification. You’ll need to upload documents such as a valid ID, proof of address, and payment details directly in your account dashboard.
Deposits and Withdrawals
Which deposit options are available?
We support credit/debit cards, e-wallets like Skrill and Neteller, bank transfers, and cryptocurrencies. Full details are listed in the Deposit section.
How long does it take to withdraw funds?
Processing time depends on the method: e-wallets (up to 24 hours), cards (3–5 business days), and bank transfers (5–7 business days). All withdrawals go through verification first. More info is available in the Withdrawals section.
Are there any transaction fees?
Deposits are usually free of charge. Withdrawals may carry small fees depending on the method (e.g., 2% for bank transfers). Currency conversion fees may also apply if relevant.
Games and Betting
Are the games fair?
Absolutely. All our casino games use certified Random Number Generators (RNGs) tested by independent auditors. Sports odds are provided by trusted sources, and the platform is regulated by the Curaçao Gaming Authority.
How do I place a sports bet?
Log in, go to the Sports section, select your event, choose a bet type (e.g., moneyline, over/under), enter the stake, and confirm. Once submitted, bets are final.
What if a game stops working?
If a technical issue occurs, affected bets may be voided. Reach out to our support team with details so we can resolve it quickly.
Bonuses and Promotions
How can I use a bonus or promo code?
Enter your promo code during registration or later in your profile. Eligible bonuses may also appear in your dashboard or at deposit. Once applied, the bonus is added to your balance. All promotions are subject to the Bonus Terms.
Are there any rules for using promo code bonuses?
Promo code amounts can be played or withdrawn anytime. The only limitation is they can’t be used on live games. Other bonuses may include wagering requirements—please check the Bonus Terms for specifics.
Responsible Gaming and Security
Is my personal data safe?
Yes. We use SSL encryption and comply with GDPR, CCPA, and other international standards. See our Privacy Policy for more details.
What if I think I have a gambling problem?
You can request self-exclusion or temporary account suspension via support. We also work with organizations like GambleAware to provide help and resources. See our Gamble Aware section.
Support and Legal
How can I reach support?
Our support team is available 24/7 through live chat or by email at support@luxbetex.com. Live chat replies are typically within an hour.
In which countries can I play on luxbetex.com?
We accept players from jurisdictions where online gambling is legal. Please review our Terms of Service for the full list of accepted regions.
What if I have a dispute?
First, contact our support team. If the issue isn’t resolved, it can be escalated to the Curaçao Gaming Authority or, for EU players, the Online Dispute Resolution platform.
How do you deal with money laundering risks?
We enforce strict AML procedures, including monitoring transactions and verifying sources of funds. More details can be found in our AML Policy.