Boxes do not drop. Suspicious activity. What should I do?
If your account shows a notification about suspicious activity, it doesn't always mean you've actually violated something! 🤓
1. This might be related to your Starting Glasses. Don’t worry, everything is fine! Keep watching the feed, spending your paid viewing minutes.
🕶 Learn more about Starting Glasses (https://intercom.help/cheelee/en/articles/9828889-your-first-glasses-on-cheelee)
2. You have rental glasses. Everything is fine, keep watching the feed using the paid minutes of your rented glasses. When your rental period ends, this notification will disappear.
📝 Learn more about renting (https://intercom.help/cheelee/en/articles/9637938-how-to-rent-cheelee-glasses)
3. If the first two cases don’t apply to you, our anti-fraud system might have genuinely detected suspicious actions. To resolve this, please contact support. If there’s no reply within 3 days, come to our chat—we’ll try to speed up the response 🤗
🔺 How to Get Banned? (https://intercom.help/cheelee/en/articles/8977442-how-to-get-banned)