September 3
How to Submit a Ticket Correctly: Classify Vision
Support is provided through the Discord server (you need to open a ticket).
To ensure a quick and effective resolution of your issue, please avoid vague messages that lack necessary details. Examples of such messages include:
To help us assist you promptly, please provide the following information:
- Your product key.
- A screenshot of your purchase (from Digiseller or bank transfer).
- Your Windows version (a full screenshot of win + r = winver).
- System information (a full screenshot of win + r = msinfo32).
- A complete list of installed programs (a screenshot of "Control Panel\Programs and Features").
- A detailed description of your issue / A video demonstrating the problem along with a detailed description.
Hello: *my key*, *VAL/APEX/RUST*
Photo of winver.
Photo of msinfo32.
Photo of installed programs.
Example of a problem description: I opened the loader, entered the key, and received an "injector error" message. I restarted my computer, but the error persists. I attempted the injection with Steam and Virtual Pet running. Please help.