F.A.Q

❓Do you provide a guarantee for the servers?

Yes, we will provide a guarantee for the servers for the entire paid period.

❓My server has stopped working, what should I do?

If your server has stopped and stopped working for unknown reasons, contact @dhost_su support to help you resolve the issue.

❓Is it possible to use multiple IP addresses on a server?

Yes, we have the option to purchase additional IP addresses to your server. To do this, go to the "Manage IP" menu on your server's management page.

❓After the payment, the funds were not credited to your personal account?

If the funds have not been credited to your account after 60 minutes, contact support, we will verify the payment and make the transfer manually.

❓Is it possible to use servers for black activity?

No, the use of servers for illegal activities is prohibited, the rules of use are written on the "Terms of Use" page.

❓Changed my mind about using it or took the server by mistake, how do I make a refund?

In such cases, a refund is possible to the balance in your personal account, a refund of funds according to the details is made upon request to @dhost_su support.

❓Is the data deleted from the server after adding additional resources?

No, after adding additional resources to your server, the data remains.