Customer Collaboration Specialist в GlaxoSmithKline

Responsibilities

- gain knowledge of the customer's processes and supply chain with a focus on ordering and forecasting;

- regular communication with clients regarding shortage and GSK replenishment notifications, coordination of actions to solve problems and optimize stocks;

- suggest order adjustments based on analysis to achieve in-store availability metrics;

- coordination of promotions volumes, stage-by-stage purchases and order dates;

- reconciliation of the forecast of GSK and the client;

- agree on a joint supply chain plan for a commercial JBP;

- analysis of daily / weekly stocks in stores and at customer distribution centers, order volumes;

- providing clients with KPIs;

- OSA data, increased availability on shelves, online;

- identifying ineffective SKUs

- analysis of promo sales (assessment of the base in comparison with the promo);

- support of new products launch, sales tracking, coordinating FF support, analytics;

- seasonal order management;

- coordination and support of client initiatives;

- development and implementation of plans to improve CSL.

Requirements:

- higher education in maths, economy, etc.;

- pharmaceutical industry experience (at least 3 years) operating in sales and/or supply chain – desirable;

- demonstrated project management and organizational skills. Proactive, with ability to anticipate and plan, handle multiple tasks simultaneously, make decisions and respond to tight timelines;

- ability to manage and influence discussions with others;

- strong communication, influencing and negotiations skills. Ability to facilitate alignment and collaboration across groups/regions;

- strong verbal and written communication skills in English – at least upper-intermediate;

- strong computer literacy.

What we can offer:

- competitive salary;

- medical insurance, life insurance;

- meal allowance;

- mobile compensation;

- internal and external educational courses and trainings;

- professional and career development opportunities (locally as well as worldwide).

Apply:

https://jobs.gsk.com/ru-ru/jobs/310402?lang=ru-RU

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