Principle Responsibilities/Key Results Area
- Represent VISA to the Clients by providing a point of contact to them
in relation to business issues.
- Contribute to the implementation of corporate strategy by proactive development of existing and new business opportunities with designated Clients.
- Develop and maintain knowledge of VISA organisation, products, systems and policies so that clients receive a high quality service in support of their VISA programmes.
- Actively promote new VISA products and assist Clients in business implementation.
- Development, lead and execute Account Plans for each Client in the portfolio.
- Contribute to the identification of new business development opportunities and manage project evaluation of these with designated Clients.
- Monitor and analyze competitors’ strategies with designated Clients and contribute to developing/responding to these so that Visa’s market state within Russia is enhanced.
- Communicate effectively with other VISA departments to ensure Clients’ awareness of VISA requirements, and provide an effective problem crisis resolution service.
- Monitor Clients’ compliance to service levels and propose appropriate actions to Management where necessary.
- Ensure integrity of Client records by regular review and update in CRM.
- Contribute to management of relationships with key Clients by providing business support to appropriate Director(s).
- Complete ad hoc project/research work and other initiatives as directed by management.
- Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues and providing cover during periods of
Solid payments experience with emphasis/focus on card payments.
- Position requires a minimum of 5 years of business experience with related sales and / or project
management experience in the payments industry.
- Proven track record of successful sales and/or project management.
- Ability to manage cross-functional relationships and relationships with all levels of the client's organization
- Proven ability negotiating business agreements and ability to enhance existing and develop new
- Ability to work independently and in collaboration with high level of success/achievement.
- Exceptional customer service and advocacy experience and mindset.
- Excellent written and oral communication skills in both Russian and English
- Digital payments\ Innovations \ Product \ experience is a plus.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Bachelor's degree required.
Please mention the Dream Job (Вакансии) telegram channel as the source of information regarding this position
Отзывы о компании Visa, этапы отбора и зарплаты на сайте Dream Job: bit.ly/dj__visa