Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.
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Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business related functions, typically IT related, to a third party service provider. This process usually involves multi-year, lucrative contracts between the client firm and service provider firm. Often, the employees of the service provider firm working for the client firm are incorporated in the client firm. Off-shoring, which is delegating work to a company based in another country is widely carried out by many global companies. Another similar outsourcing activity called Knowledge Process Outsourcing (KPO) functions on similar lines with the exception that highly critical tasks that involve skill, knowledge, education and expertise are outsourced to third party service providers.
Types of services carried out by BPOs include administration, finance and accounting, human resources, payment services, logistics and distribution, customer support, etc. Types of services carried out by KPO include intellectual property research for patent applications, legal and medical services, training, market research, business research, consultancy, research and development, etc. BPO finds applications in many verticals such as manufacturing, telecommunications, technology, banking, insurance and finance services, retail and healthcare among others.
The Industry Report is compiled with the use of the latest primary and secondary research methodologies and tools providing various analysis that has been comprehended in the report.
The competitive dashboard provides a detailed comparison of Business Process Outsourcing (BPO) manufacturers on valuable parameters such as key developments, key strategies, total revenue, and key product offerings.
The key players covered in this study:-
- Tech Mahindra
- NTT DATA(Dell)
- WNS Global
The Scope of Market Report are:-
- Analyzing the outlook of the market with the recent trends and SWOT analysis
- Business Process Outsourcing (BPO) Market dynamics scenario, along with growth opportunities of the market in the years to come.
- Business Process Outsourcing (BPO) Market segmentation analysis including qualitative and quantitative research.
- To define, describe and forecast the market by product type, market and key regions
- Competitive landscape involving the market share of major players, along with the new projects and strategies adopted by Business Process Outsourcing (BPO) players in the past five years
- Comprehensive company profiles covering the product offerings, key financial information, recent developments, SWOT analysis, and strategies employed by the major Business Process Outsourcing (BPO) market players
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Market segment by Type:-
- Customer Care
- Sales & Marketing
- Product Engineering
Market segment by Application:-
Key Insights of the Report:-
- The report provides a comprehensive analysis of current & future market trends, key market challenges and emerging avenues for the growth of this market globally.
- The Global Business Process Outsourcing (BPO) Market report landscapes in-depth and detailed information on the Industry with respect to market growth, constraints, opportunities, and market size study.
- The report offers strategic analysis of financial status of key market players, and highlights market share of key vendors.
- The report is based on a wide-ranging study of major Business Process Outsourcing (BPO) market regions and segments providing analysis of the dynamic business environment.
- It also including technological development, economic factors, trends, opportunities and threats to the growth of Business Process Outsourcing (BPO) market.
- The report offers information on the status of new projects along with offering investment feasibility analysis of the same.
Market segment by Regions:-
- North America
- Southeast Asia
- Central & South America
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Table of Contents:-
1 Executive Summary
2 Methodology And Market Scope
3 Business Process Outsourcing (BPO) Market or Industry Outlook
4 Business Process Outsourcing (BPO) Market Authentication End User Outlook
5 Business Process Outsourcing (BPO) Market End User Outlook
6 Business Process Outsourcing (BPO) Market Regional Outlook
7 Competitive Landscape
End of the Report
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