How to properly apply for support Ethereal

For best understanding and quick help, I recommend avoiding empty sentences that do not carry meaning.
Example of empty messages:
Cheat/spoofer not working
No inject
Error crashes
Blue screen

How to get the information to us correctly to get the fastest help possible:
We need:
Your key
winver (full screenshot)
msinfo32 (full screenshot)
Full list of installed programs - Control Panel/Uninstall Programs (screenshot)
Detailed description of the problem.