How do you get $100 to pay for ads from FB?
When you pour from Facebook there is an opportunity to get a free $100 coupon to pay for advertising. A nice bonus will help you save your budget and get leads at Zucker's expense :)
Today we are going to tell you how to mine such coupons!
The material includes the reasons for Meta's generosity, peculiarities of tech support, ways to get coupons and tips on ticketing.
Important features of Meta tech support
One fact you need to know about Meta tech support is that they are outsourced specialists. Their main task is to moderate tickets and transfer general data to Meta. They do not have direct access to personal accounts, coupons and other features. As a result, interaction and response to requests is slowed down in practice, which often leads to possible errors.
Another important feature is that not everyone can write to tech support. To get a coupon for $100 or to unban an account, you need trusted profiles with high spendings. New accounts do not have a button to contact tech support.
If the account has a sufficient level of trust, a "Get Started" button will appear. Click on it, select the appropriate advertising account and click on the "Other Account Problem" option.
After that you can create a ticket, contact support in chat or write to mail. When requesting coupons, it is recommended to use ticketing, as it simplifies and speeds up the processing of information and support response.
Here we come to the key topic - coupons.
How do coupons work and how do you get them?
Meta distributes coupons to advertisers to compensate for problems with offices. The denomination varies, depending on the account, and can be as high as $500. Most often, coupons for $100 are received.
To get a coupon, you need reasons that may have affected your income.
These can be sudden deteriorations in campaign performance, bugs in the office, pixels not working correctly, and other problems with advertising tools.
You will also need proof, for example, a clip of a bug or a screenshot of an account with a drawdown. Without such evidence, the request is very likely to be rejected.
It's best to whip out coupons during updates, storms, or other massive cabinet issues. Meta easily gives out coupons at critical moments to keep advertisers happy.
The general algorithm for getting coupons looks something like this:
- You need to pour good volumes from trusted accounts;
- Run into advertising problems or wait for a storm;
- Gather evidence of problems and file a ticket;
- If luck is on your side, the support will send a coupon for $100 or more.
Coupons should not be seen as a "scheme" or an opportunity for investment-free pouring. It is rather a nice bonus from the Meta team to compensate for possible advertising problems, and attempts to massively use coupons will not lead to significant success.
But you can double the coupons - to do this, link the coupon in the billing of the main account, and then activate the coupon from another account. FB will give you an error - you can screen it, send a new ticket and get another coupon.
If you have a trusted account, access to the support and a reason to get a coupon - all you need to do is submit a ticket.
We will tell you more about the nuances of communication with tech support in the next section!
Tips for communicating with tech support
Start your message with a greeting like "Hi Meta Support Team". Describe the problem, specify what losses it caused, and express your willingness to compensate for the difficulties. Be sure to emphasize that you are actively investing in Meta advertising and express your readiness to support cooperation in the future.
Add evidence to the ticket and strengthen it with numerical information. Indicate how much your ROI was significantly reduced because of the error, identify the amount of loss and the number of potential customers you lost.
Otherwise, it is sufficient to adhere to the following recommendations:
- Будьте емким и вежливым, фокусируйте внимание на цифрах и проблемах;
- Пишите сообщения самостоятельно, вручную. Это сделает тикет уникальнее и поднимет шансы на успех;
- Обращайтесь в поддержку с англоязычной версии, реакция будет быстрее;
- Выберите роль "друга" техподдержки и упоминайте, что вам выгодно долгосрочное сотрудничество с Meta;
- Если вы заливаете с нескольких аккаунтов попробуйте выбить купоны на каждом из них. Лучше делать это во время массовых блокировок, обновлений, штормов;
- Не перегружайте обращение, постарайтесь уместить всю информацию в 2-3 абзаца.
In conclusion
Facebook tech support can really help you save on your budget by providing $100 to promote. Now that you know how to get this reimbursement, we hope this information will make your experience with Facebook ads even more profitable!