June 29, 2020

What Everyone Ought to Know about Robotic Process Automation

Robotics and automation are disruptively transforming the way businesses function. Presently, more than half of the BPO (Business Process Outsourcing) service providers across the globe are engaged into mere replication of client processes, at reduced costs. However, the rapidly advancing technological environment is imposing constant pressure on the BPOs, as their conventional methods pertain to obsolete over the coming years. In addition, the end-clients are also considering automation of processes, while selecting BPO service provider. Owing to these factors the BPO service providers are witnessed investing into robotic automation of various repetitive processes.

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Leading Key Players

  • Atos SE
  • Blue Prism Group PLC
  • NICE SYSTEMS
  • Pegasystems Inc.
  • Thoughtonomy LTD