Sales / Technical Customer Specialist / GetCourse

Sales/Technical Customer Specialist for Indian / Brazilian /German markets (remoted work with possibility to visit HQ office in Moscow)

GetCourse (GC) https://getcourse.io/ is a leading SAAS platform to create, sell and manage online courses. It is used by coaches, teachers, and e-learning businessmen to host seminars, training, and offline and online studies.

In Russia, GetCourse is the leading platform for the online-courses market. In 40 countries, we have 14 000+ clients who earned more than $600 mln in 2020 using GC. Inspired by its successful development in Russia, the GetCourse management team started its international growth.

We are currently looking for a Sales/Technical Customer Specialist to speed up our growth on Indian/Brazilian/German edtech/ infobusiness market.

Main responsibilities
Clients technical support:
- Consulting on the functionality and capabilities of the system
- Conducting training consultations via Skype (or Zoom) for new clients
- Conducting consultations and system settings according to client tasks:

training structure setup
setup business processes for schools
mailing setting up
setting up channels for traffic accounting using UTM tags
analysis of sales and conversions binding the client's domain to our dns-server
work with CMS, HTML editing consulting on any aspect of the system

- Consulting users by phone
- Knowledge base support and expansion

Requirements

local language native speaker & English Upper-intermediate (B2+)
Readiness to learn and explore a sophisticated IT-platform
Excellent oral and written communication
Analytical mindset
Attentiveness to details is essential
Knowledge of CSS & HTML codes will be an advantage. Experience in working with complex SAAS tools is also a plus.

We offer

Work in IT environment with entrepreneurship type of mind with a minimum of bureaucracy
Possibility to combine your knowledge and experience of both local country & Russia
Flexible working hours, possibility to start with part-time schedule (not less than 20 working hours per week)
Remote work or hybrid mode if you live in Moscow
Competitive salary with wide perspectives for professional & financial growth

Please send your CV to [email protected]