July 5, 2021

How to fix the issue kindle error something went wrong

When you are using your Kindle device, the most common issue that you are going to face is when the kindle says something went wrong.

There may be various reasons why you must be facing this issue when you are unable to connect your Wi-Fi with your kindle, then you won’t be able to use your kindle.

There are various possible reasons why your kindle is unable to connect among those reasons one could be the Wi-Fi.  But you do not have to worry as there are various troubleshooting methods that can help you out.

Through this article, you are going to learn how you will be able to connect your Kindle with the WiFi correctly. 

Here are some of the best and widely used tips and tricks in order to resolve the kindle error something went wrong issue:

Restart your Kindle device:

The first and the most basic method that you have to try is that whenever you are facing any kind of kindle issue. You need to make sure that you are restarting your kindle and leave it that way for a moment. 

After some time, switch on your Kindle and try to connect it with the Wi-Fi and see to it whether it does get connected or not. If you see that it has started to work, then it is fine but if it does not, then you must move to the next step.

Restarting the Router:

Your kindle says something went wrong when the router is not working properly. In order to troubleshoot the router, you need to restart it properly. Make sure that you are switching off your router and then plugging all the cables out.

Leave your router like that for a while and make sure that after some time you are plugging all the cables back. Then switch on your router and wait until all the lights are back again. After that, connect the Kindle and see whether it starts to work or not.

If you are still unable to resolve the issue, then you must move to the next step.

Sit nearby your Router:

There is a chance that you might be sitting far away from the router or you might have placed the router far away from you. This could be the reason why you are unable to get the proper connection signals.

Try to make your distance shorter and move towards the router. Scan the network as you walk slowly towards the router. Once you see the name of the connections appearing in the list of scanned devices, put that on it and enter the password in order to connect to Wi-Fi. 

Make sure that your kindle is updated:

You can also face Kindle error when the kindle firmware is outdated and you have not updated it in a very long time. In this case, what you need to do is to make sure that your kindle stays updated all the time.

Make sure to check on the official website whether what is the latest update. If you see that there is any latest update, then you need to install it as soon as possible.

If even after trying all these steps you are still not able to resolve the issue of kindle says something went wrong, then you need to get in touch with our experts. Our experts are experienced and will provide you with the best solutions.