FAQ INTERLAY
I do not see the "Claim KINT" button on the site. What to do?
Make sure the wallet from which you contributed to the Kintsugi crowdloan is connected to the site. To do it manually click on the Polkadot extension - Settings - Manage Website Access - and give access to the site.
When will I see the tokens in my wallet?
It may take up to 48 hours to see and access your KINT in your wallet.
I do not see my tokens in the Polkadot.js Accounts tab.
Polkadot.js Accounts tab will not show your KINT balance. Follow the instructions below to view your KINT balance via Polkadot.js Developer tab. https://docs.interlay.io/#/kintsugi/guides?id=checking-kint-balance
I followed the instructions, but the balance is not showing.
In most cases, you will need to update the metadata again. Even if you updated before. Even if several times.
https://docs.interlay.io/#/kintsugi/guides?id=update-metadata-in-polkadotjs-repetitive
What do the numbers in the balance sheet 12,003,815,456,647 mean?
Amounts are shown in pico KINT - the smallest currency unit on Kintsugi. To get to the actual KINT divide by 1,000,000,000,000 (remove 12 decimal points). This is a Polkadot.js feature.
How many tokens can I transfer?
Available for transfer = free - frozen
Follow the instructions https://docs.interlay.io/#/kintsugi/guides?id=transfer-kint
I updated the metadata before looking at the balance, do I need to update it again before sending the tokens?
Currently, you need to update the Metadata each time you open Polkadot.js in a new tab or browser.
I am trying to send tokens, but I get a BadOrigin error
You need to use transfer, not forceTransfer.
I am trying to send tokens, but I get a Token.LiquidityRestrictions error
Make sure you have at least 1000 pico KINT (0.000,000,001 KINT) left. Ideally, keep 100,000 pico KINT (0.000,001 KINT) for transaction fees
How can I view the details of a transaction?
https://docs.interlay.io/#/kintsugi/guides?id=_3view-and-save-transaction-details