The wave of change has uplifted the world of technology to stupendous heights. The Internet of Things (IoT) is a state-of-the-art technology which has uplifted industries across the globe. The hospitality industry is no exception. The basic motivation of the hospitality industry is to make a guest feel ‘special & empowered’ through unforgettable services.
Making the guests feel at ‘home away from home’ is the biggest achievement of the hospitality sector. In order to design a warm and friendly environment for the guests’, hyper-personalization of rooms, mobile check-ins, preventive measures and more were introduced in the recent past. There is no turning back for the hospitality sector now.