November 27, 2020

Grocery Trade: The Customer Comes First!

The shopping experience has always been the be-all and end-all in the grocery trade. From choosing the desired meat cut at the counter to carefully selecting and weighing fruit and vegetables - shopping for groceries is an experience for the senses that consumers really enjoy are picky. order groceries online from kiasumart.

One of the biggest challenges for grocers in the digital age is adapting this customer experience to online retail.For other retailers, getting started trading online can be relatively easy. All you need is a website, a standard payment system, and a parcel service.For grocers, however, things are far more complicated. This is especially true if you want to stay in control and offer the same good selection and a comparable shopping experience online as in the store.

For example, for products that are sold by weight, an intelligent price system is required that masters various units of measurement and takes into account the product price, the basic price, the order costs and the actual price at the time of delivery. order groceries online from kiasumart to buy the best grocery products with discount .

A system for selecting replacement products must also be set up that appeals to customers and perhaps even gives them the opportunity to determine for themselves which products they would like to have as a replacement if the goods ordered are not in stock. You can check our website to order groceries online .

Logistics, freshness, picking and packing are other aspects that can make entering online retail a complex process for a grocer. There are so many variables and so many things that can potentially go wrong that a simple shop system is simply not enough.

Fortunately, emporix e-commerce software offers the grocery trade a solution to these specific problems. It is based on a state-of-the-art microservices architecture and opens up a future-proof path to online business for order groceries online retailers without compromising the customer experience.

Thanks to a headless commerce approach, grocery retailers can not only get into online business quickly, but also design their online offerings in such a way that it is easily scalable and allows integration with various services. Because the entire architecture is cloud-based, there is never any risk of the company growing beyond the platform. And thanks to a robust API ecosystem, new service elements, such as alternative payment methods, can be added easily.