March 30
Product Owner
- Own and evolve the roadmap for compliance, onboarding, fraud prevention, and client support systems together with key stakeholders.
- Translate regulatory requirements (e.g. MICAR, DORA) into product features and system capabilities.
- Work with Engineering to design scalable, secure, and compliant solutions and ensure smooth delivery from idea to production.
- Prioritize initiatives based on regulatory impact, operational efficiency, and customer experience.
- Participate in backlog refinement, sprint planning, and release planning in an Agile/Scrum setup.
- Ensure product capabilities align with regulatory frameworks in the EU, Switzerland, the UK and other relevant jurisdictions, collaborating closely with Compliance and Legal.
- Support implementation and continuous improvement of KYC, AML, CDD/EDD, transaction monitoring, and regulatory reporting systems.
- Design and optimize digital client onboarding journeys, including identity verification, document processing, and risk assessment flows.
- Contribute to fraud detection and prevention systems to identify suspicious activity, reduce operational risk, and keep conversion healthy while maintaining compliance.
- Analyze operational and product data to spot trends, bottlenecks, and risk areas, define KPIs, and use insights to drive decisions.
- Investigate system and process issues, identify root causes across complex workflows, and support incident analysis and troubleshooting.
- Collaborate daily with Compliance, Risk, Client Support, Marketing, Data, and Engineering.
- Document product requirements, system flows, and issues clearly so all teams share the same understanding.
- Translate complex regulatory and operational needs into clear, actionable engineering requirements.
- 4+ years in Product Management, ideally in fintech, banking, payments, or other regulated digital platforms.
- Hands‑on experience with products in compliance, onboarding, fraud detection, or client support.
- Solid understanding of client‑server architecture, APIs, and system integrations, plus practical work with engineering teams in Agile/Scrum environments.
- Knowledge of relevant regulations (e.g. MICAR, DORA) and experience with KYC, AML, CDD/EDD, transaction monitoring, and regulatory reporting processes.
- Experience with client onboarding platforms, identity verification, and document processing systems.
- Strong analytical mindset: ability to work with product and operational data, define KPIs, and use metrics for product decisions.
- Understanding of fraud detection methodologies and risk monitoring systems and how they influence product design.
- Excellent documentation skills for requirements, system flows, and issue descriptions.
- Fluent or strong English (Upper‑Intermediate+).
- Background in the payments domain (payment cards, digital wallets, acquiring, processing) is a strong plus.
- Comfortable using tools like Jira, Confluence, Postman, Figma.
- Ability to prioritize, structure complex problems, and make clear, timely product decisions.
- Work in a dynamic cross‑functional team at the intersection of crypto and traditional finance, with real impact on a core client journey.
- A product with an ambitious roadmap, strong compliance focus, and complex technical and business challenges to solve.
- Regular offline meetups, team gatherings, and on‑site sessions to build trust and alignment.
- A culture that values ownership, transparency, and fast, data‑driven decision‑making.
- Competitive Compensation: We want to keep our team motivated and we pay more than our competitors. Salaries are always supplemented by a bonus tied to corporate and personal performance.
- Relocation Options: If you want to work offline you can choose one of our offices to relocate. We will give you an invitation, official residence permit and other necessary requirements.
- Offline meetups: Twice-annually we come together for an all-team retreat that includes activities like skiing, sailing and rock climbing. We love to have fun together.
- Professional Growth: Work within a team of motivated people with extensive and constantly growing experience in FinTech & banking, online-trading, blockchain.
- Work from Anywhere: We started in 2018 as a remote team. During the COVID pandemic, it became one of our key competitive advantages. We love remote work and we know how to stay motivated.
- Flexible Vacation: We work 5/2, 365 days of the year. But instead of the official holidays in your country, we give you 6 total weeks of vacation time. Only you decide when you have holidays.
More information about the vacancy: Product Owner – Client Stream at YouHodler