ACE OF SPADES NEWS
Message from the Director
Thank you for welcoming me into the Company, it has already been 6 months that has passed by really quickly and we are well on our way into the 2nd half of 2023.
I am delighted to mention, we started building on an operating rhythm for our businesses and it gives me great confidence that the leadership team is very capable and competent to deliver on our strategy.
Just to reiterate our aspirations are to lead and dominate in the entertainment industry and you will hear Directors talk of new initiatives that cover the broader spectrum of entertainment. Although the start to 2023 was slow with a few set back, the businesses through your commitment and efforts had started to recover in quarter 2. It’s important to focus on some of our achievements in the 1st half of the year the top 10 in my mind are the following:-
1. Reward and Recognition of top performers.
2. Le Grande revamp to the Floor, Bar, Cash desk, Staff room and Kitchen.
3. Staff engagement and feedback through menti-meter for management to action.
4. Leadership and structure changes to department meetings.
5. Training and development – ( Change makers and Train the trainer programme)
7. Customer events and activities
8. Senior management visit to ICE gaming show London
9. Palm Beach parking beautification
10. Recruitment of new staff to build capacity in Finance
We have improved our communication through department engagement, visits by the Directors and senior managers, newsletters, and also through a structured communication plan through the weekly and monthly meetings, again to keep staff informed, of all the activities taking place in the Company.
We have gone a mile in improving our services and image including:-
- Overall image of the company
We have launched the strategy to all senior managers to understand the direction and focus areas of the company.
- We have improved the finance payments processes through the new Sage system.
- We have done well by ensuring governance has become a key focus area.
- World Class Management was launched aimed at improving customer service
- There has been more training across the company scheduled for the next half of the year on changes to processes and SoP’s.
A lot of streamlining and focus given to the way we lead, inspire the teams and create a better experience for our customers.
As pointed above a lot have been achieved for the first half of the year and thank’s to you. There are a number of areas we still need your support to build a good culture and stronger performance. These include the following:-
- Teamwork to achieve Business Performance.
- Happy working environment - Culture
- Continuously improving our Customer Service – both external and internal
- Creating the Best Company for our staff.
- Having Fun in everything we do
Thank you for your support, and I sincerely appreciate the feedback staff have been sharing with me. Let’s continue to have more engagement and build a bigger and better group of companies.
Did you know?
Introducing Newly Promoted Team Members (LG F&B team)
We are pleased to announce that due to our business needs and the expansion of our new area, we have promoted three exceptional individuals from within our team. These individuals have consistently demonstrated their dedication and commitment to their roles, and we are confident that they will excel in their new positions.
Please join me in congratulating our newly promoted crew members:
- Frank Daniel Chaula - previous role of a barman now Jnr Manager
- Habiba Idrissa Said - previous role of a waitress now Jnr Manager
- Neema Richard Frank - previous role of a waitress now an Admin
Please extend your warm congratulations to these individuals for their well-deserved promotions. They have already proven themselves to be valuable assets to our team, and we are confident that they will continue to make significant contributions.
The new EGT Auto Roulette at Le Grande Casino
The company would like to express my immense gratitude to the Slots, IT and Maintenance teams and all other departments for their outstanding dedication and tireless efforts in successfully installing the new EGT Auto Roulette at Le Grande Casino. Your hard work is truly commendable. If you have not seen go take look at our new bar area in Le Grande!
Diamond Platnumz's new video was filmed at Palm Beach Casino
The famous Tanzanian singer Diamond Platnumz recently filmed a captivating music video in our casino, infusing the venue with his magnetic presence and distinctive style. The combination of his infectious energy and the luxurious ambiance created an unforgettable experience for all involved.
BFC (Bongo Fighting Championship)
We are pleased to announce that our group of companies will be sponsoring the Bongo Fighting Championship, an inaugural professional boxing event with globally recognized credentials from the WBC. The championship bout is scheduled to take place on July 29th, 2023, at the SuperDome Masaki, starting at 7:00 PM and concluding at 12:10 AM.
The evening will feature 15 high-level professional fights, and there are a few exciting matches to look forward to. One of them involves renowned fighters, such as Abdul Ubaya, the Asian WBA light heavyweight Champion from Tanzania, who will be facing off against Ivan Magumba. Additionally, the main event, which is Muay Thai-based, will showcase Yusuph Fundi against Emmanuel Shija, competing for the Muay Thai Championship belt.
Tickets for the event can be purchased at the entrance for 20,000 Tsh per person for regular seats. Alternatively, VIP Tables, which can accommodate 10 chairs, will be available for 2,000,000 Tsh per table.
We cordially invite you to join us for this remarkable event, where our brands and select staff members will also be present. Anticipate a truly spectacular night that should not be missed!
Join us for our weekly football sessions at the Oysterbay soccer pitch, conveniently located near Shoppers Masaki. This exciting event is open to all members of our team, including cleaners, bartenders, casino staff, and restaurant employees.
Every week, we come together to showcase our skills, enjoy friendly competition, and foster camaraderie among our diverse group. Whether you're a seasoned player or just starting out, everyone is welcome to participate and have a great time on the field.
To make things even more convenient, we can arrange transport from LG to the grounds, ensuring that everyone can easily join in the football fun. The Oysterbay soccer pitch provides the perfect backdrop for our matches, with its well-maintained turf and fantastic facilities.
So lace up your boots, grab your jerseys, and get ready to kick off an exhilarating football experience. Let's come together, bond through the beautiful game, and create unforgettable memories both on and off the field!
Contact: Given Fox - +27 84 546 1674 (WhatsApp)
Message from HR
HR is collecting certified birth certificates from staff. The certificates must be certified by RITA. This is necessary because it has come to our attention that some staff members have submitted fake birth certificates. This issue came to light when NHIF (National Health Insurance Fund) officers encountered one of the fake certificates. In order for any staff to obtain NHIF cards, they must submit their RITA certified birth certificate and NIDA number.
Promos & Events
Niu-Niu promotion
Le Grande Casino & Palm Beach Casino
No tax promotion for NIU NIU on hard bet at Le Grande Casino and Palm Beach Casino! All other bets will subject to 5% tax. 24/7!
Training
One of the most exciting changes we are implementing as part of our organizational transition is the initiation of Train the Trainer training sessions. The primary objective of these sessions is to enhance the leadership skills of our Management Team. We have chosen to begin with the Train the Trainer topic as it offers an excellent opportunity to improve and elevate various skills, including communication, message understanding, planning for effective communication of initiatives, ensuring comprehension, boosting confidence, and enhancing overall interaction.
Upon completion of the training, we are confident that the participants will be able to achieve the following learning outcomes:
1. Differentiate between Training, Facilitation, Workshops, and Focus Groups.
2. Identify the key qualities of a proficient trainer.
3. Establish clear purposes and objectives for training sessions.
4. Outline the Training Cycle and recognize the significance of each stage.
5. Contribute effectively to the development of their team members.
6. Understand various learning styles and their impact on communication.
7. Recognize different learner types and adapt training accordingly.
8. Emphasize the importance of understanding the audience.
9. Appreciate the science behind the appropriate amount of information to use when designing sessions.
10. Explain the concept of WIIFM (What's In It For Me) and promote learner-led sessions.
11. Apply the acquired skills to enhance the effectiveness of briefings and meetings.
Our ultimate goal is for the leaders who undergo the Train the Trainer sessions to be able to pass on their knowledge to their respective teams. We firmly believe that our leaders can be change champions within our organization, which is why we have entrusted them with this responsibility. Furthermore, we envision a smooth transition for our teams as we work towards achieving our desired direction in the coming months.
New things in the company
We're excited to announce the launch of our Palm Beach Casino website! It's designed to provide a seamless browsing experience with a user-friendly interface and personalized features. Explore valuable content and convenient access to our products/services. Visit Palm Beach Casino to experience it yourself. We value your feedback as we strive to continuously improve.
Newcomers
Milestone Moments
Happy Birthday to all the wonderful souls born in July! Your presence brings joy and positivity to this world. May this special day of yours be filled with love, laughter, and lots of happy memories. May you continue to shine bright and accomplish all your dreams and aspirations. Wishing you a fantastic birthday and a fantastic year ahead!
Upcoming events and public holidays
1.) Nane Nane Day - 8 August, 2023
Good Thinking and Good Ideas
Why do I feel tired when I wake up?
When you get seven to nine hours of sleep, you generally wake up quite refreshed.
Here are 5 Reasons you still feel tired when you wake up:
- Lack quality Sleep - without proper sleep (around 7-9 hours for a healthy adult), the brain and body can not be replenished. A sluggish mind plus a sluggish body equals a bad day. Check for sleep apnea which will disturb the quality and effectiveness of your sleep.
HOW TO FIX IT? - Get in the habit of going to bed and waking up at the same time every night, even on the weekends. Have a routine set for bedtime (e.g., shower, put on jammies, dim lights, read for 30 minutes, lights out.)
Then if you are still having problems go for a sleep test fit sleep apnea.
- Poor nutrition / Bad Diet - while you may be eating healthy, it doesn’t mean you’re getting the necessary amount of nutrients. Nutritional deficiencies are prevalent
HOW TO FIX IT? - Ensure that you’re (a) eating a well-balanced, healthy diet, and (b) supplementing for shortcomings in nutritional intake. Vitamins A, C, and B12, along with calcium, magnesium, and zinc are very important for brain health. Taking a high-quality multivitamin is a good option to get all essential and non-essential nutrients. Pure food sources are even better.
- Chronic Stress - there’s this widespread myth in society that subjecting yourself to constant stress for the sake of work is noble. Work is a huge part of the stress epidemic. Limited free time, stagnant wages, and more responsibilities are also contributing to this epidemic.
HOW TO FIX IT? - Of course, check if your employer allows any kind of remote work. Also, keep a schedule as doing so will allow you to see where your time is spent which allows you to adjust said time. Take any and all measures to reduce your stress levels.
- Stagnant Lifestyle - As in we’re turning into constantly tired couch potatoes. Something that is almost justified given the insane time-stress we’re always facing.
HOW TO FIX IT? - Consider the followings
- Even moderate exercise releases endorphins and neutralizes cortisol. The former mechanism gives us that euphoric post-workout feeling; the latter minimizes stress.
- There is a proven correlation between exercise and brainpower.
- The act of walking at a reasonable pace is one of the best exercises to clear your mind.
Take simple steps to get more exercise. A 15-30 minute daily walk will suffice.
- DEHYDRATION - It takes only a 2% drop in hydration levels to affect attention and memory. Water gives the brain the electrical energy needed for all brain functions, including thought and memory processes.
HOW TO FIX IT? - Carry a water bottle with you at all times. Even better, keep a water bottle at every location where you spend chunks of time.
If you make a conscious effort to do this, you will drink more water. As a result, you’ll be more focused; you’ll think much faster, and you’ll maximize your creativity!
Our Vision
Our Vision is to be the leading Entertainment and Hospitality Group in the region by providing world class entertainment and unforgettable experiences. Our customers and guests will want to comeback again and again for the excellent service. This is our new direction as we are making many positive changes to ensure that we can achieve this.
If you have any suggestions, interesting ideas, articles, or feedback, please send them to this email: