How we solved double deactivation on Amazon account?
(Code of Conduct and Dropshipping violations at the same time)
On January 24, the client wrote us and wanted to start the preapprovement procedure for his account (this service allows Amazon business owner to understand what chances of reinstatement he has).
It is necessary to provide access to the account and give permissions to account health, performance notification, user permission.
After conducting the investigation on January 25 the specialist found out that there were two suspensions at the same time - Dropshipping policy violation and Code of Conduct violation.
He asked several questions to the client to understand better how he does his business and what are the main issues of this case.
The specialist told his opinion about chances of reactivation and that he would do everything to solve the problem ASAP.
The manager provided details of cooperation, and on February 9 he decided to start with reinstatement.
First of all, the specialist removed all products from the account to show Amazon that there will be no more products on our account that violate policies.
Further, based on all the data that was collected, he prepared the strong appeal where it was explained that we have cut off all ties with our former supplier and found a new one.
So next step was preparing an invoice from a new supplier.
(Our company provides such service or client get one from his own supplier.)
Finally the appeal and invoice were submitted on 18 February.
Unfortunately it was not approved so the specialist continued improving everything and investigating what he can do more to have success.
Then the specialist received numerous refusal, the application was usually rejected, the support service didn’t give reasons, so he sent the application to the mail to the Amazon Directors Office.
And after exhausting process finally the client has his problem solved account is in working status and money were returned.
What should you do when your account got suspended?
Running an Amazon business can be a dream job - but the sad truth is, it can be taken away at any moment.
If you’ve ever had a store suspended, you know the stress, panic and sleepless nights that comes with trying to recover your business.
And when you go it alone, the process to reinstate your store can be costly, frustrating and time-consuming - with no guarantee you’ll even succeed!
So instead of starting over from scratch, let me help you get back what's yours.
I know how it feels like to have your revenue shutdown with little to no explanation from the powers that be.
That’s why I exist!
Mr. Jeff (that’s me!) appeals to Amazon support directly on your behalf to win the best result possible for your business - whatever the issue.
So, if you’re not sure why your store has been suspended and want to speak to an expert that's seen it all with a deep understanding of the inner workings of Seller Central - I’m your man!
- Get back to growing your business while I take care of the rest
- Save time and money reinstating your store when it’s penalized
- Reduce the risk of suspension and prevent setbacks as you scale
If you’re ready to join hundreds of sellers enjoying stress-free Amazon support, just make an inquiry on my website and I’ll get back to you before you can say ‘Mr. Jeff’!
What should you do next?
Check our website for more info about Reinstatement services ⬇️