Privacy Policy / Term of Use

This Privacy Policy describes how MyExPay collects, uses, stores, shares and protects your information whenever you use the MyExPay Invest platform through MyExPay's mobile applications or website.

We know how important privacy is to our users, which is why we only collect the information we need and will not share your personal information with any third parties unless it is necessary. Even within MyExPay, access to your personal information is limited to only those employees who require such information to handle matters relating to compliance, identity verification and customer support.

We may change this Privacy Policy from time to time. If you ever have any questions about changes made to the Privacy Policy, just reach out to Support.

By using MyExPay Invest through MyExPay’s website or mobile apps, you consent to the practices contained in this Privacy Policy.

1. Information We Collect

What You Directly Provide Us

When you create a MyExPay Invest account (your “Account”), we’ll collect some important details about you such as your nikname, email.

Sometimes we need to request more information to verify your identity or to meet legal and regulatory obligations. When that is necessary, you will be prompted to provide such information.

In the event that MyExPay integrates with other platforms, you may be prompted from time to time to grant MyExPay access to additional information from such platform (or grant such partner platform access to information you have provided to MyExPay ).

Cookies. Like most mobile apps and websites, we use cookies. Cookies are small data files that we place on your device that allow us to identify you as a MyExPay user and provide a customized MyExPay experience. We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Longer lasting cookies, known as persistent cookies, remain on your browser until you erase them or they expire. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of MyExPay . The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.

2. Protecting Your Information

Throughout this policy, we use the term “personal information” to describe information that is associated with you or can be used to identify you. We do not consider personal information to include information that has been anonymized.

We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. Sometimes in order to better secure your information and use it for the purposes contemplated by this Privacy Policy, certain personal data may be stored with our third party partners and service providers. All of our physical, electronic and procedural safeguards are designed to comply with applicable laws and regulations.

3. How We Use Your Information

We collect all of this information so that we can provide you with a safe and seamless way to purchase, sell, and hold Digital Currencies.

4. How To Change or Delete Your Information

If you need to add or change any information, you can just log in to your MyExPay Account and make the change in your settings. If it doesn’t look like you can make the change on your own, just reach out to Support and we’ll take care of it.

If you want to know what information we’re keeping on you, check out the categories listed above. We can also provide you with a copy of this information, but we won’t include any sensitive financial information.

If you want to close your MyExPay account, know that as a regulated financial institution we are required to retain certain information you have provided for a number of years.

5. Children’s Privacy

Unfortunately, if you’re under 18, you can’t use MyExPay Invest. So we don’t knowingly solicit or collect information from anyone under 18. If we become aware that a child under the age of 18 has provided us with personal information, we’ll delete it immediately.

6. Questions?

If you have any questions about this Privacy Policy, feel free to reach out to Support.