August 20

The Insider Threat: How Employees Or Contractors Can Compromise Your CCTV Security

When it comes to securing a business or facility, most people focus on external threats—vandalism, break-ins, or hacking. However, one of the most insidious dangers to your security system, particularly CCTV, comes from within.

Employees, contractors, or anyone with authorised access to your security infrastructure can potentially compromise your CCTV system, either deliberately or through negligence. This article will explore how insider threats can undermine your CCTV security and what you can do to protect against these risks.

Understanding the Insider Threat

The term "insider threat" refers to the risk that comes from individuals within an organisation who have inside information concerning the security practices, data, or IT systems. These individuals can be employees, contractors, or even former staff members who still have access to the organisation’s systems.

Insider threats can be classified into two categories:

Malicious Insiders: These are individuals who intentionally seek to compromise your CCTV system. They might have various motives, such as personal gain, espionage, or even revenge.

• Negligent Insiders: These are well-meaning employees or contractors who inadvertently create security vulnerabilities through careless actions, such as mishandling equipment or failing to follow security protocols.

Both types of insider threats can have serious consequences for your organisation’s security, particularly when it comes to your CCTV systems.

How Insiders Can Compromise Your CCTV Security

Insiders can compromise your CCTV security in several ways. Understanding these methods is crucial to developing effective countermeasures.

a. Tampering with Cameras

Insiders with physical access to your CCTV cameras can tamper with them in various ways:

Repositioning Cameras: An employee or contractor might intentionally or unintentionally move a camera out of alignment, causing it to miss critical areas.

Covering or Obstructing Lenses: Cameras can be deliberately obstructed by placing objects in front of them, rendering them useless.

Altering Settings: Insiders with access to camera settings can change resolution, frame rates, or even disable the cameras entirely without anyone noticing immediately.

b. Manipulating Recorded Footage

If an insider has access to the DVR (Digital Video Recorder) or NVR (Network Video Recorder) that stores CCTV footage, they can manipulate or delete recordings. This can be done to cover up unauthorised activities or to prevent evidence from being captured.

Deleting Footage: Insiders might erase specific segments of footage to hide their actions or the actions of others.

Editing Footage: Advanced users with access to editing software can alter footage, creating a false narrative or removing incriminating evidence.

c. Granting Unauthorised Access

An insider might grant unauthorised individuals access to the CCTV system, either by sharing login credentials or by physically allowing them to interact with the system.

Sharing Credentials: If login information is shared with unauthorised individuals, they could gain remote access to the CCTV system, allowing them to monitor or disable cameras at will.

• Unsupervised Access: Allowing unauthorised personnel to interact with the system can lead to tampering, whether it’s physically modifying hardware or changing software settings.

d. Exploiting Software Vulnerabilities

Insiders who have technical knowledge can exploit software vulnerabilities within your CCTV system, such as outdated firmware or weak passwords.

Installing Malicious Software: A technically skilled insider could install malware or other malicious software onto the system, allowing them to control or disable the CCTV system remotely.

Leaving Security Holes: Insiders might intentionally leave certain security measures disabled, such as firewalls or encryption, making it easier for external attackers to access the system.

How to Protect Against Insider Threats

Given the significant risks posed by insider threats, it is essential to implement measures that minimise these risks and protect your CCTV system from internal compromise.

a. Implement Strict Access Controls

One of the most effective ways to mitigate insider threats is by implementing strict access controls. Ensure that only authorised personnel have access to your CCTV system, and limit access to only what is necessary for their role.

Role-Based Access Control (RBAC): Assign permissions based on the roles within your organisation, ensuring that individuals only have access to the parts of the CCTV system that are necessary for their duties.

Multi-Factor Authentication (MFA): Implement MFA for accessing the CCTV system, requiring users to verify their identity through multiple methods before gaining access.

b. Regularly Monitor and Audit Access Logs

Monitoring and auditing access logs can help you detect suspicious activities, such as unusual login times or access attempts from unexpected locations.

Access Logs: Regularly review access logs to identify any unusual patterns or unauthorised access attempts.

Automated Alerts: Set up automated alerts that notify security personnel of any suspicious activities, such as failed login attempts or access from unfamiliar devices.

c. Conduct Background Checks and Regular Training

Before granting employees or contractors access to your CCTV system, conduct thorough background checks to ensure they are trustworthy. Additionally, provide regular security training to ensure they understand the importance of maintaining system integrity.

Background Checks: Perform background checks on all personnel who will have access to your CCTV system, focusing on their previous work history and any potential red flags.

Security Training: Offer regular training sessions on cybersecurity best practices, emphasising the importance of not sharing credentials and reporting any suspicious activities.

d. Segment and Encrypt Data

Segmenting your network and encrypting data can limit the damage that an insider can do if they gain unauthorised access to your CCTV system.

Network Segmentation: By segmenting your network, you can limit access to sensitive parts of your CCTV system, reducing the risk of a single breach compromising the entire system.

Encryption: Ensure that all data transmitted within your CCTV system is encrypted, making it more difficult for insiders to intercept and manipulate footage.

e. Regular System Updates and Patching

Keep your CCTV system’s software and firmware up to date with the latest patches and updates. This helps close any security vulnerabilities that an insider might exploit.

Patch Management: Implement a robust patch management process to ensure that your CCTV system’s software is regularly updated.

Vulnerability Scanning: Regularly scan your system for vulnerabilities and address them promptly to reduce the risk of exploitation.

Creating A Culture Of Security Awareness

Beyond technical measures, fostering a culture of security awareness is crucial in preventing insider threats. Encourage employees to report suspicious behaviour and ensure that they understand the importance of maintaining the integrity of your security systems.

Security Awareness Programmes: Develop ongoing programmes that educate employees about the importance of security and the risks associated with insider threats.

Whistleblower Policies: Implement and promote whistleblower policies that protect employees who report suspicious activities, ensuring they feel safe coming forward.

Trust No-One!

Insider threats pose a significant risk to the integrity of your CCTV security system. Whether through malicious intent or negligence, insiders have the potential to compromise your system in ways that external threats cannot.

By understanding the methods insiders might use to tamper with your CCTV system and implementing robust countermeasures, you can protect your organisation from these risks.

Remember, security is not just about protecting against external threats; it’s about securing your system from all angles, including those within your organisation.