Akasa Air hacked, passengers' personal info stolen

On Aug 28, Akasa Air reported that it has been hit by a data breach resulting in unauthorized individuals gaining access to user information.

Akasa Air, the first Indian carrier to be launched in nearly a decade, operated its inaugural flight on Aug 7 from Mumbai to Ahmedabad.

The following data was exposed:

The firm commented on the incident:

A temporary technical configuration error related to our login and sign-up service was reported to us on Thursday, August 25, 2022.

As a result of this configuration error, some Akasa Air registered user information limited to names, gender, email addresses and phone numbers may have been viewed by unauthorized individuals. We can confirm that aside from the above details, no travel-related information, travel records or payment information was compromised. On being made aware of this, we immediately stopped this unauthorised access by completely shutting down the associated functional elements of our system. Subsequently, having added additional controls to address this situation, we have resumed our login and sign-up services, the communication said.

In the same time, a technology provider for the world’s largest airlines Accelya reported it became a victim of a ransomware attack impacting some of its networks.