September 7, 2022

InterContinental Hotels' booking systems down after cyberattack

The IT systems of InterContinental Hotels Group, the massive hospitality organization that operates 17 hotel brands around the world, have been compromised, causing ongoing disruption to the corporation's online booking systems and other services.

IHG, which is headquartered in Denham, England, and has offices in Atlanta, Singapore, and Shanghai, said in a statement to the London Stock Exchange Tuesday that "parts [of its] technology systems have been subject to unauthorised activity." It went on to say that its operations have been disrupted since Monday, which has left people struggle to reserve rooms online, at least.

Firm officials reported in the statement they are putting its response plans in motion, notifying authorities about the intrusion, and working with its technology suppliers. In addition, experts from outside of IHG also are being brought in to help with the investigation:

IHG is working to fully restore all systems as soon as possible and to assess the nature, extent and impact of the incident.
We will be supporting hotel owners and operators as part of our response to the ongoing service disruption. IHG's hotels are still able to operate and to take reservations directly.

The other day, the second largest school district in the U.S., Los Angeles Unified, discovered that a ransomware attack hit its networks.