Does Instant Delivery Services Help Your Business Thrive?
Technology has come a long way from offline to online shopping and then to offering instant delivery services. Instant delivery service is not a choice but a necessity for most consumers today and incorporating this option is crucial for any ecommerce business to thrive.
E-commerce changed the way in which online purchases were delivered. From non-perishable to perishable items, ecommerce today promises to deliver everything under the sun right at your doorstep. But that was not enough. Customers lose patience and want instant gratification and this today has created the demand for quick delivery.
The massive change in this business field has set up targets for the supply chain team to meet the demands of the customers for instant delivery. Offering instant delivery is a necessity for every business to improve customers buying experience and thus enhance customer satisfaction and loyalty.
Instant Delivery vs Next Day delivery
Instant delivery is sought after by consumers which do not leave the customers anxious to lay hands on their purchase. Instant delivery is where the customer receives the package on the same day as he purchases it.
A next day delivery is where the consumer places the order online and receives the shipment on the next day.
Instant delivery is indeed a quick option and offers better customer satisfaction but it is expensive and also poses many challenges for the retailer.
Cut off time varies
There is a cut off time for the orders to be eligible for instant delivery. This lets the courier service have enough time in hand to honour the delivery timeframe. A next day delivery offers more leeway.
Collection timeline
Collection time for shipment needs to be also planned based on whether it is an instant or a next day delivery. The next day deliveries are usually collected at the end of the working hours whereas the instant delivery orders are collected mostly before noon.
Cost varies too
Instant delivery has a higher price tag attached to it as compared to next day delivery. There are some businesses that have an annual membership that customers can purchase for instant delivery service in Delhi on all their orders. It is surprising to see that consumers are willing to pay extra for instant delivery and this makes businesses to push themselves harder to fulfil client demands.