Telephony and Unified Communications

Globalisation has increased the need of reaching out to every country for promoting business. Today, it has become impossible for business firms to run successfully without establishing an effective communication network for their subsidiaries, branches, clients, vendors etc. In order to fulfil this purpose, corporate firms can avail Telephony and Unified Communications (UC) solutions. These solutions are quite helpful in a country like India, where business travel costs, environment conservation are the big issues. With the help of such integrated communication solutions, company heads can easily control different operations of the enterprise from a central location.Telephony and Unified Communications streamlines communication between associates, peers and high profile clients sitting in different parts of the world. These solutions also allow them to deliver presentations and keynote speeches as well as share audio, video files and any other data conveniently. Such solutions can be used for organising training and brainstorming sessions of the professionals. This type of integrated communication tools also help in arranging web-based interaction sessions between the employees and management.There are several tools of unified communication that help in integrating both real as well as non-real communication easily. Real-time communication tools include instant messaging, conference calling, telephony and web conferencing whereas non real-time communication applications include email, unified messaging, short message services and fax.With the help of Telephony and Unified Communications and collaboration, participants can interact face-to-face with each other. Web conferencing enables all the meetings to take place in an individual's office rather than a lavish conference hall. This solution not only saves time but also aids in reducing miscellaneous expenditure. Conferencing service providers (CSPs) provide recorded copies of the entire conferencing session to their clients for future reference. This is convenient for companies that want to assess the event, review it or archive it for future use.Indian firms can make use of these solutions in order to cater to a large clientele. To use such solutions, it is not necessary to make a reservation as on-demand conferencing allows users to host impromptu meetings. These can be conducted instantly anywhere, anytime using a device having a high speed Internet connection and a conferencing application. Telephony and Unified Communications applications are compatible with operating systems like Linux, Mac and Windows for computers and iOS, Android and BBOS for mobiles.Several Indian Conference Service Providers (CSPs) are engaged in rendering such integrated communication solutions. CSPs should be well versed with the latest security protocols so that information is not leaked during the event. By selecting a reliable service provider, companies can ensure seamless collaboration and file transfer while saving a lot of money and streamlining the communication process.