April 20

Qappi FAQ

πŸ” FAQ time! Here are some quick answers to your burning questions:

❓ How to mint NFT?

πŸ”— Check out our step-by-step guide here: https://t.me/qappi/1284

❓ I don't see my NFT!

πŸ•’ Just hang tight! Transactions can take up to 72 hours to process due to high volume. Check your wallet after 72 hours, and you should see your NFT.

❓ How long will minting NFTs be available?

⏰ Minting NFTs is open until April 22 at 12:00 UTC!

❓ My app isn't loading or showing errors.

πŸ›  We're currently experiencing heavy traffic, but our team is working hard to fix any issues ASAP!

❓ How to display NFTs in Metamask/Phantom/Trust?

πŸ” If you're having trouble displaying NFTs in your wallet, follow these steps:
1) Visit the Polygon Scan website.
2) Enter your Polygon wallet address.
3) Find the NFT Transfers section at the bottom.
4) Click on the last transfer from Qappi.
5) Copy the address and ID and import it into your wallet's NFT settings.

❓ Where can I find my wallet?

❓ Where can I see how much MATIC I need to top up the wallet?

❓ How to open an NFT on OpenSea when it's in MetaMask?

Here's a step-by-step video guide: https://youtu.be/ajTTHWdOxUs

❓ If the NFT image is not loading, what should I do?

Here's a step-by-step video guide: https://youtu.be/ecF1-9nmc6A

❓ What does 'Low MATIC balance' mean?

It means that you have less than 0.05 MATIC, and it cannot be transferred because the gas fee for the transfer costs more than the amount of MATIC you have.

❗️ Attention! If you accidentally minted NFTs to your in-game wallet, please provide your contact details in this form. We'll get in touch with you shortly to assist you further: https://forms.gle/GEdib48bd92qxrRD8

Hope this helps! If you have any other questions, feel free to ask!