January 11, 2020

Crucial Features for an On-Demand Services App

Do you want to get a bottle of wine delivered right to your doorstep ?? Or some healthy and nutritious food items ?? There's always a solution to the problem !!! Some companies offer On-demand Solutions for the people who are looking to enjoy the possibilities of getting things done. From services of laundry to Food and health care services, the standard of living has been and getting more convenient day by day with the help of On-demand services.

Every day, month, and year, people are getting more and more involved and attracted by these kinds of applications. According to the reports of NTRST research done in Nov 2017, the adoption of the on-demand services expanded from 2016 to 2017 - from 24.9Million customers in the year 2016 to a whopping 41.5 Million customers in 2017. The most popular categories of on-demand services analyzed in this research are Food delivery, Housing, Marketplace Services, and transportation.

Industries that can gain the benefits of On-demand app:

  • Healthcare/Hospitality 
  • Food ordering and delivery / Restaurant 
  • Home services
  • Freelancing / On-Demand jobs
  • Entertainment industry
  • Taxi/Transportation industry

 

Types of On-demand Applications

  1. Grocery Delivery app
  2. Home Services app
  3. eCommerce app
  4. Tourism & Travel app
  5. Healthcare app
  6. Job Searching Sector app
  7. Food Delivery app

 

Must-have features for On-Demand App

The first question that comes to your mind while creating an On-Demand app is which type of features to be added in the application.

 

GPS Tracking

Having the sponsorship of an excellent GPS order tracking facility can demonstrate to be exceptionally very useful for clients who wish to know the precise situating of their package & expected time of arrival. If a customer wants to reschedule their delivery, integrating it with your mobile app can be efficient. Live tracking can give clients a sentiment of affirmation as they get refreshed continually about the positioning of their items ordered. Push notifications can help boost insights.

 

Payment gateway integration

Payment gateway integration is must needed functionality in an On-demand app. Make sure that if you are applying payment gateway integration to your application, then you should secure it with appropriate standards like PCI-DSS. Well, a PCI-DSS is a set of security standards that are based on payment processing. We know that every On-demand app, which consists of a payment feature, stores payment details of that particular person, including their card information. To ensure your application consents to each standard, you should set it up as per their guidance and get official licenses from the PCI SSC association who is in charge of it.

 

Rating and review

Ratings and review are the features which will help you in improving the app quality and User experience. The success of an On-demand app largely depends on the client's endorsement & their reviews.

 

Notification

Notifications are useful in letting your customers know more about the limited offers, discounts, and services provided by you. Through message notifications, you can alert your customers & it will also guide you in driving the traffic. For any of the applications, Notification is a must-have feature.

 

Authentication

Customers frequently examine for legitimate security once they arrive at the payment section while downloading an application. There are certain symbols or information on the app or website through which the customer can feel like they can trust the app. The most crucial part is that customers are can entrust payment gateway in which they provide their personal as well as payment detail information.

 

Conclusion

For perfect app development, there is an appropriate art, & it is crucial to have some significant elements & features included in the application.