ACCOUNT MANAGER WANTED 💎
⏳ 2+ years of working experience, full-time
🚀 ABOUT SCORUM
Scorum is a growing IT product company founded in 2017. We develop AI-powered high-load B2B products for online entertainment.
Scorum products are in high demand in the international market. Therefore, the plans are to attract new experts and grow.
Strong specialists work remotely and have an opportunity of relocation to many countries. We minimize bureaucracy, maintain a flat structure in the company.
80% of our team are senior engineers and designers who are passionate about the products. Today the company has more than 80 employees.
Flexibility, comfort, growth, professionalism, family, opportunity - these are the words our employees describe Scorum.
🎲 ABOUT PRODUCT
Crash game Aviatrix - there is a new game that has already proven mechanics called “sudden death”. It's very popular among players due to its simplicity and exciting gambling experience. Together with a unique b2b spread model and free transactions blockchain experience we hope to move Crypto adoption to the whole new level.
Team: Product Manager, Front-end Developers, Back-end Developers, QA Engineer, DevOps, Designer, Account Manager, Marketing Project Manager, Support Manager.
📶 RESPONSIBILITIES
- Communication: communicate with partners, provide support, answer their questions, and resolve issues related to their accounts. Assist customers with technical inquiries, provide information about new products (releases) or promotions, and help resolve any problems that arise.
- Monitoring client activity: monitor clients’ activity on the platform. Analyze data on customer behavior, such as frequency of play, betting volumes, and winnings/losses. This helps them identify which clients may require additional support or be interested in new offers.
- Sales and customer retention: work on increasing and retaining customers. Offer personalized deals to partners, run promotional campaigns, or organize special events.
- Collaboration with other departments: cooperate with other departments within the company, such as marketing, design and finance team, integration management and technical support.
💪EXPECTED SKILLS
- 2+ years of experience as an Account Manager (in iGaming/Gambling industry) experience in casino games provider will be plus.
- Excellent communication and interpersonal skills.
Results-oriented with strong attention to detail and highly organized. - Ability to work effectively with cross-functional teams, building up a regional team and all levels of management, internally and externally.
- Excellent English and verbal and written communication skills.
- Exceptional knowledge of digital platforms, including Hubspot, Jira, confluence.
🎁 BENEFITS
- Remote work, online meetings are usually scheduled from 11 to 17.
- 21 working days of vacation.
- 5 personal days per year.
- Wellness Day — weekend every 4th Friday of the month.
- English speaking club.
- Additional language learning bonus €150 per month.
- 80% paid professional employee trainings.
- Medical compensation.
- €150 for the arrangement of the workplace.
- Partial compensation for sports activities.
- Bonuses for significant events and additional personal days if necessary.
- Offline and online company parties and team buildings.
- Well-being webinars and workshops.
- Provided tech equipment.
Stay flexible
Speak honestly
Increase expertise
Emit kindness
Play smart
Seize opportunities
CV or questions can be sent to Lead Recruiter Elena on LinkedIn or by mail elena.polishchuk@scorum.com
Our team on Instagram
Our last event on Instagram
Scorum on Youtube