CUSTOMER SUPPORT SPECIALIST WANTED 💥
⏳ 0,5+ year of working experience, full-time
Scorum is a growing IT product company founded in 2017. We develop AI-powered high-load B2B products for online entertainment.
Scorum products are in high demand in the international market. Therefore, the plans are to attract new experts and grow.
Strong specialists work remotely and have an opportunity of relocation to many countries. We minimize bureaucracy, maintain a flat structure in the company.
80% of our team are senior engineers and designers who are passionate about the products. Today the company has 73 employees.
Flexibility, comfort, growth, professionalism, family, opportunity - these are the words our employees describe Scorum.
NFT Aviatrix - there is a new game that has already proven mechanics called “sudden death”. It's very popular among players due to its simplicity and exciting gambling experience.
Together with a unique b2b spread model and free transactions blockchain experience we hope to move Crypto adoption to the whole new level.
Team: Product Manager, Front-end Developers, Back-end Developers, QA Engineers, DevOps Engineers, Designers, Account Manager, Marketing Project Manager.
∙ Resolving issues from clients;
∙ Transferring issues to tech dept;
∙ Providing help for other departments if needed.
∙ 0,5+ year of commercial experience in 1st/2nd line support or Help Desk;
∙ Capability to handle 12 hours night shifts 2/2 (you will be solo on the shift);
∙ Attention to details and stress resistance;
∙ Strong Intermediate level of English;
∙ Fluent/Native Russian Speaker;
∙ We work remotely from different parts of the world;
∙ We use 21 working days of vacation and 5 personal days per year;
∙ Our company suggest medical compensation;
∙ We receive partial compensation for sports activities;
∙ Compensation for the arrangement of the workplace;
∙ We get bonuses for significant events and additional personal days if necessary;
∙ We appreciate the professionalism and responsibility of our colleagues. Thus, we have no time trackers;
∙ Have fun with the team at offline or online soulful parties;
∙ We pay for the most part of the professional employee training;
∙ Take part in the online English speaking club.
CV or questions can be sent to Talent acquisition manager Anna LinkedIn or by mail [email protected]
Our team on Instagram
Our last event on Instagram
Scorum on Youtube