Global Healthcare Chatbots Market Research Report 2020 – 2025
Factors such as growing internet connectivity and rising adoption of smart devices, limited availability of healthcare resources to address growing patient population, technological advancement in artificial intelligence, chatbots to reduce the healthcare cost, and increasing demand of virtual health assistance are driving the growth of the global healthcare chatbots market. However, data privacy concern, lack of expertise for chatbot development, and lack of awareness and misconception are hindering the growth of this market.
Widespread advancements occurring in the field of artificial intelligence is primarily responsible for driving growth in the global healthcare chatbots market. This is mainly due to the implementation of more sophisticated and mature chatbot processes that are intensely smart to deal with engaging customers who intend to access healthcare services. With a rising demand of automation in healthcare domains, the use of chatbots to achieve online efficiency in terms of dealing with customer enquiries and customer retention is increasing. This is expected to showcase a highly positive growth curve for healthcare chatbots in the near future. Many healthcare organizations businesses are making use of chatbot services in an excess of ways, thus expanding the boundaries of their capacities and capabilities.
Moreover, application of AI in consumer electronics associated with maintaining healthcare has also led towards the creation of a large client base that demands the assistance of technologies like chatbot services. In recent times, extensive progress in digital technology has made many healthcare organizations start utilizing numerous digital marketing strategies. As voice and messaging services, which are a part of chatbot technology come under these strategies, the healthcare chatbots market is expected to grow with leaps and bounds in the near future.
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Healthcare Chatbots Market Revenue & Forecast, (US$ Million), 2015 – 2027
Competitive Landscape
The report includes competitive landscape based on extensive assessment of the key strategic developments adopted by leading market participants in the industry over the past 3 years (2015-2018). As of 2018, Infermedica, Sensely, Inc., Ada Digital Health, Ltd., Babylon Healthcare Services Limited, and HealthTap, Inc. dominated the global healthcare chatbots market. Other major players include Your.MD Limited, Baidu, Inc., Buoy Health, Inc., Woebot Labs, Inc., and GYANT.COM, INC. among others.
Healthcare Chatbots in Healthcare Market:
Deployment: On-premise, Cloud-based
Application: Symptom Checking, Medication Assistance and Guidance, Coverage and Claims Management, Appointment Management
By Geography:
North America: (U.S, Canada, Mexico, Rest of North America)Europe: (France, The UK, Spain, Germany, Italy)
Nordic Countries: (Denmark, Finland, Iceland, Sweden, Norway)
Benelux Union: (Belgium, The Netherlands, Luxembourg, Rest of Europe)
Asia Pacific:(China, Japan, India, New Zealand, Australia, South Korea)
Southeast Asia: (Indonesia, Thailand, Singapore)
Rest of Southeast Asia
Middle East and Africa: (Saudi Arabia, UAE, Egypt, South Africa, Rest of Middle East and Africa)
Latin America: (Brazil, Argentina, Rest of Latina America)
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