Frequently Asked Questions
How is a Telegram shop different from other e-commerce offerings?
We provide you with an easy entry point to set up a shop. Our main advantages include:
- Quick setup: Create a store in just 15 minutes.
- Flexible payment options: Accept various payment types such as Bank Cards, Transfers, Cryptocurrency, and Cash.
- Access to 800 million Telegram users: Leverage a vast audience.
- Product delivery process management: Streamline your operations.
- CRM integration: Seamlessly integrate with your existing customer relationship management systems.
Yes. You can sell digital goods and services using our store.
Can I just set up a catalog and take orders?
Yes. You can create a catalog without enabling payments. You will receive notifications about orders from customers and can contact them to arrange payment for your goods or services.
What are the costs of using the service?
We offer a basic version of our stores for free.
There are no commissions for using the application without external integrations, so you can set up your storefront and start taking orders for free today :)
Do I need to be a registered business to use the service?
No, you do not. You can create a catalog and start selling as an individual.
However, if you need to accept payments, it's often necessary to have a sole proprietorship or a company. Otherwise, you can run your business on Telegram, take orders from clients, and discuss convenient payment methods with them.
What if I need a feature that is not available in TGShop?
Let us know what functionality you require – we can customize it to suit your needs on an individual basis.
What payment systems and currencies does the store support? Telegram Payments
Native card payment method through Telegram. You can connect any payment system from the available list:
You can find the full list of available payment providers in the Telegram documentation. Cryptocurrency
We offer possibilities for integration with cryptocurrencies like TON / BTC / USDT.