📣 FAQ
❔ How to make a deposit on ExpertOption?
Please log into your ExpertOption account, go to the finances section on the platform and from there you can choose the most convenient payment method for you.
ExpertOption accepts deposits from any card provided by VISA or MASTERCARD, multiple E-Wallets, online payments and cryptocurrency.
Please check out the video tutorial on how to make a deposit: https://www.youtube.com/watch?v=SAfOspSQS8c
❔ How to pass verification on ExpertOption?
The verification process is a simple one-time review of your documents. This is a necessary step for the broker to fully comply with AML & KYC policy, thus confirming your identity as a Trader with ExpertOption.
The verification process varies depending on the deposit method.
If you deposit using VISA or MASTERCARD (either credit or debit card), the broker will need to verify the following:
- A colour photo of a primary valid ID or Passport which shows your photo and full name
- A photo of the bank card (front side of your card used for deposit with visible first six and last four digits, with your name and expiry date)
If you choose to deposit using an e-wallet, cryptocurrency, online banking or mobile payment, the broker will only need to verify your primary valid ID or Passport.
Please note: the photos must be of high quality, the entire document should be visible and ExpertOption does not accept photocopies or scans.
Verification is only available after making a deposit.
❔ How to withdraw money from ExpertOption?
In order to withdraw funds, you need to create a withdrawal request in the finances section on the platform.
Your deposited amount will be sent back to the same source that it came from.
Profits will be sent to one of the available e-wallets you’ve selected.
You may also withdraw profit using cryptocurrency.
❔ How do your signals work?
First of all, see our Trading signals instructions in order to understand the working concept. Secondly, watch one or two Live streams from our trading team where we conduct stock market analysis in order to provide you with signals. Finally, practice the signals on your Demo account before trading with a Real balance to achieve maximum success.
❔ When do you post signals in this channel?
The trading signals are posted in this channel from Monday to Friday twice a day. The morning session is from: 12:30 - 13:30 (GMT+5:30) and the evening session from: 18:30 - 19:30 (GMT+5:30).
Note: We are all humans here. Therefore, occasionally some of the trading sessions may be skipped due to various reasons attributable to our trading team. This is usually announced on the channel. We are sorry for any possible inconvenience which may be caused by missed trading sessions in the future. We always try our best to deliver superb signals!
❔ Can I use your signals to trade with another platform?
Please keep in mind that all trading signals given in this channel are exclusive to the ExpertOption broker. However, you may use them with any other trading platform as well, but we won’t be responsible for your earnings in this case. For the best results it’s highly recommended that you only use them with the ExpertOption platform.
❔ Can you change the expiration time of a deal to 1 minute?
Most importantly, the expiration time of a deal is set by our trading team and cannot be changed upon request. The reason being that we choose the most profitable timeframe for our signals. Thus, simply follow our trading parameters and enjoy the profits.