Privacy Policy
This Privacy Policy regarding the use of personal data (hereinafter referred to as the "Privacy Policy") governs the procedure for the collection, use, and disclosure by the Tunnex Administration (hereinafter referred to as the "Administration") of User information that may be deemed confidential or is considered as such in accordance with the legislation of the Russian Federation.
Terms used in this Privacy Policy, unless otherwise specified, shall apply under the conditions and in the meaning defined by the User Agreement.
The User's use of Tunnex, as well as the conclusion of the User Agreement, constitutes a full and unconditional acceptance of this Privacy Policy. Ignorance of these agreements does not exempt the User from liability for non-compliance with their terms.
If the User does not agree with the terms of this Privacy Policy or does not have the legal right to enter into the Agreement, the User must immediately cease any use of Tunnex.
1. SOURCES OF INFORMATION
1.1. The information referred to in this Privacy Policy may be personally identifiable (directly relating to or associated with a specific individual) and non-personally identifiable (data about the Tunnex User obtained without reference to a specific individual).
1.2. The Administration has access to information obtained through the following means:
- Information obtained during correspondence between the Administration and Tunnex Users via Telegram;
- Information provided by Users upon registration in the Bot, execution of the User Agreement, participation in events held by the Administration, surveys, applications, and feedback forms;
- Technical information — data concerning the User's Telegram ID, and data regarding the use of VPN keys (traffic volume, number of connected devices);
- Statistical data regarding the preferences of an individual User (selected tariffs, frequency of Bot usage).
1.3. According to this Privacy Policy, only information stored in the Tunnex database in a secure form and accessible exclusively to the Administration may be deemed confidential.
1.4. Information that can be freely obtained from other publicly available sources is not considered confidential.
2. SECURITY
2.1. The Tunnex Administration employs modern technologies for ensuring the confidentiality of personal data in order to provide maximum protection of information.
2.2. Access to the User's personal information is carried out through the Telegram authorization system. The User undertakes to independently ensure the security of access to their Telegram account and under no circumstances disclose it to third parties. Any actions performed through the User's account shall be deemed to have been carried out personally by the User.
2.3. The collection, storage, use, processing, and disclosure of information obtained by the Tunnex Administration as a result of the User's use of the Bot, including users' personal data, is carried out by the Administration in accordance with the legislation of the Russian Federation.
2.4. The User acknowledges and grants consent to the collection and processing of their personal data by the Tunnex Administration within the scope and for the purposes stipulated by the terms of the User Agreement; and undertakes to notify the Administration of any changes to their personal data.
3. FINAL PROVISIONS
3.1. A User interested in the services of the Administration utilizes the functionality of the Tunnex Bot to purchase VPN keys. When placing an order, the User selects the required tariff and makes a payment.
3.2. The activities of the Tunnex Administration are carried out in accordance with the legislation of the Russian Federation. Any claims, disputes, or official requests shall be considered exclusively in the manner prescribed by the legislation of the Russian Federation.
3.3. The Tunnex Administration shall not be liable for any direct or indirect damages incurred by Users or third parties, nor for lost profits arising from the use, inability to use, or the results of using Tunnex.
3.4. The terms of this Privacy Policy may be amended by the Tunnex Administration unilaterally.