Unified Communication as a Service Market: Demand, Overview, Price and Forecasts To 2025
Market Overview
According to Market Research Future (MRFR), the global unified communication as a service market is estimated to register a CAGR of 10.5% from 2020 to 2025 (forecast period). The report offers a systematic and thorough evaluation of the effect of COVID-19 on current and future economic conditions. The report explores some of the significant market factors that will influence the growth of this industry, such as market share, the leading region, and key players.
Unified communication as a service relates to a service model where providers deliver different telecommunications or communications software applications or services, generally over a global IP network. Types of unified communications as a service package involve messaging tools, video conferencing tools, and resources to facilitate different types of text and voice communications.
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Key Players
Several regional and local providers characterize global unified communication as a service market. Some of the prominent participants in the global unified communication as a service market are IBM Corporation, Verizon Communications, Inc., Cisco Systems, Inc., Microsoft Corporation, Avanade, Inc., Fuze, Inc., Voss Solutions, Polycom, Inc., BT Group, 8x8, Inc., ATOS SE, and West Corporation.
Market Dynamics
The increasing number of communication standards and forms has led to a requirement for a unified communications platform for businesses to maintain a consistent flow of information between teams across the globe. As employees and workspaces cross borders, communication through all channels, such as voice, instant messages, and video, requires integration.
With many benefits, such as lower ownership costs for companies than other dedicated communication channels and better integration across platforms and communication models, unified communication as a service market is likely to have promising growth prospects during the forecast period.
Market Segmentation
The global Unified Communication as a Service Market has been segmented based on deployment mode, service, organization size, delivery model, and vertical.
By deployment mode, the global unified communication as a service market has been segmented into managed and hosted. The segment for hosted has been further segmented into UC SaaS, UC PaaS, and UC IaaS.
By service, the global unified communication as a service market has been divided into contact center services, telephony services, uc application services, and collaboration services.
By organization size, the global unified communication as a service market has been divided into large enterprises and small and medium enterprises.
By the delivery model, the global unified communication as a service market has been bifurcated into standalone services and integrated services.
By vertical, the global unified communication as a service market has been divided into BFSI, IT & telecom, travel & hospitality, public sector, retail, healthcare, logistics & transportation, and others.
Regional Analysis
Geographically, the global market for unified communication as a service has been categorized as North America, Asia Pacific, the Middle East & Africa, Europe, and South America.
North America is anticipated to lead the market with the largest share in the forecast period due to the increased adoption of BYOD trends in the region. Asia Pacific is expected to advance to the highest CAGR during the forecast period due to the rapid digitization and introduction of new technologies in the region.
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Table Of Contents
1 EXECUTIVE SUMMARY
1.1 MARKET ATTRACTIVENESS ANALYSIS
1.1.1 GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET, BY DEPLOYMENT MODE
1.1.2 GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET, BY SERVICE
1.1.3 GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET, BY ORGANIZATION SIZE
1.1.4 GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET, BY DELIVERY MODEL
1.1.5 GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET, BY REGION
2 MARKET INTRODUCTION
2.1 DEFINITION
2.2 SCOPE OF THE STUDY
2.3 RESEARCH OBJECTIVE
2.4 MARKET STRUCTURE
3 RESEARCH METHODOLOGY
Continued……
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