What is the best free or cheap CRM for a startup?
There are a lot of CRM’s for small businesses out there but which is the best CRM customer relationship management software in 2020?
We see a high number of small business owners still using spreadsheets, emails and even pen and paper to manage things like prospects, leads and customers. This is ultimately more costly, time consuming and inefficient for small business owners. Not only this, but businesses can lose potential prospects and current customers with these obsolete tools.
As your business grows a good CRM software will help you organize and manage customer relationships. This will also foster communication within your team and streamline the sales process for everyone. Now if you're a small business owner do you really need to invest a lot of time and cost to set up a good CRM?
Let’s understand a bit more about CRMs. It's a software assistant that allows you to slightly manage the interactions between your customers and potential customers. So why do we believe that all small businesses should be using a good CRM software no matter what size you are or what type of business you're in. Well it's because
It's going to help in customer retention and actually developing and building those relationships
It will help you to give more value to that customer and thus helping with customer acquisition
It's also going to help foster that communication between the team and through to the customer
It's going to increase user's satisfaction from both the team and the customer's point of view.
Some of the well know free CRMs are as follows:
1. HubSpot CRM - It's one of the best CRM for small businesses. There's an abundance of information online that points to HubSpot CRM as the best customer relationship management software. HubSpot CRM is a cloud-based platform that is free, scalable, easy to use and accessible for your entire team. It is rated as the top CRM software for small businesses and the main reason for this is that it offers powerful CRM features and provides for its free users some of the best highlighted features including unlimited users and easy integrations with popular email marketing software.
2. The next software is called Fresh Sales. It actually offers multiple tools and features. It's very similar to HubSpot. One feature to be mentioned is that they offer a little bit of some AI based lead scoring for any leads that come in through your pipeline through your CRM system.
3. The next one is our own CRM – sSuperman. It`s designed around a small business perspective but has a lot of useful and powerful features required to manage a sales pipeline smoothly. It has so many incredible features that gives you access and tools to powerful CRM software as if you were running a fortune 500 company. The dashboard is very clean, very user-friendly and it's an all-in-one CRM software that enables you to just get the most benefit from the connections and the relationships that you're building with the potential prospects.
It also has great integration features to cater different requirements for different industries. All these have been integrated successfully into one and the best part with sSuperman CRM is that it`s actually free. It gives you the most contacts that you can have in your pipeline. There are great options you can upgrade to get more features. sSuperman CRM is actually one of the more user-friendly but cost effective CRMs out of the three which can cater to the organizational needs of any size.