Terms of service
Verix Public Offer dated 10/20/2022
1. Definition of terms
1.1. Public Offer (hereinafter referred to as the "Offer") is a public offer by the Seller, addressed to an indefinite circle of persons, to conclude a contract with the Seller for the purchase and sale of goods remotely (hereinafter referred to as the "Contract") on the terms contained in this Offer, including all Appendices.
1.2. Ordering Goods in the Telegram bot of the Verix Online store - items specified by the Buyer from the assortment of Goods offered for sale when making an application for the purchase of Goods in the Telegram bot of the Verix Online store or through an Operator.
2. General provisions
2.1. The Buyer's order of the Product placed in the Telegram bot of the Verix Online Store means that the Buyer agrees to all the terms of this Offer.
2.2. The administration of the Verix Online store has the right to make changes to the Offer without notifying the Buyer.
2.3. The validity period of the Offer is unlimited, unless otherwise indicated on the website of the Verix Online store.
2.4. The Seller provides the Buyer with complete and reliable information about the Product, including information about the main consumer properties of the Product, the place of manufacture, as well as information about the warranty period and expiration date of the Product in the Telegram bot of the Internetstore "Verix" in the Product Description section.
3. Price and delivery of goods
3.1. The price for each item of the Product is indicated in the Telegram bot of the Verix Online store.
3.2. The Seller has the right to unilaterally change the price for any item of the Product.
3.3. In case of a change in the price of the ordered Goods, the Seller undertakes to notify the Buyer about it.
3.4. The Buyer has the right to confirm or cancel the Purchase Order if the price is changed by the Seller after placing the Order.
3.5. The Seller may not change the price of the Goods paid for by the Buyer.
3.6. The seller indicates the cost of delivery (if any) The product is displayed in the Telegram bot of the Verix Online store, or informs the Buyer about it when placing an order.3.7. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the money is received by the Seller.
3.7. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the money is received by the Seller.
3.8. Payments between the Seller and the Buyer for the Goods are made using the methods specified in the Telegram bot of the Verix Online store in the Payment Methods section.
4. Making an order
4.1. The order of the Goods is carried out by the Buyer through the Operator via Telegram chat with the Operator specified in the Telegram bot of the Verix Online store in the Information section.
4.2. When registering and using the Telegram bot of the Verix Online store, the following data is manually or automatically determined and stored by the Buyer:
• last name, first name, @username and photo of the Buyer's Telegram account from which registration was made in the Telegram bot of the Verix Online store;
• Postal addresses, phone numbers provided by the Operator during the customer service process;
• Other information.
4.3. Information about the product, such as: name, quantity, assortment, article, price, description and instructions of the Product selected by the Buyer are indicated before and after placing an Order in the Telegram bot of the Verix Online store.
4.4. If the Seller needs additional information, he has the right to request it from the Buyer. If the Buyer does not provide the necessary information, the Seller is not responsible for the Product chosen by the Buyer.
4.5. When placing an Order through the Operator (clause 4.1. of this Offer), the Buyer undertakes to provide the information specified in clause 4.2. of this Offer.
4.6. The Buyer's acceptance of the terms of this Offer is carried out by launching the Telegram bot of the Verix Online Store by the Buyer or when placing an Order through the Operator. After placing an Order through the Operator, the Buyer's data is registered in the Seller's database. Having approved the Order of the selected Product, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in clause 4.2. of this Offer.
4.7. The Seller is not responsible for the content and accuracy of the information provided by the Buyer when placing an Order.
4.8. The Buyer is responsible for the accuracy of the information provided when placing an Order.
4.9. The contract of purchase and sale by remote means between the Seller and the Buyer is considered concluded from the moment the Seller issues the Buyer a cash or commodity receipt or other document confirming payment for the Goods.
5. Storage, delivery and transfer of Goods to the Buyer.
5.1. The Seller provides the Buyer with services for the delivery of Goods using one of the methods specified in the Telegram bot of the Verix Online store.
5.2. If the Contract for the purchase and sale of goods by remote means (hereinafter referred to as the Contract) is concluded with a condition for the delivery of Goods to the Buyer (for example, to another Telegram account), the Seller is obliged to The Contract provides for the delivery of the Goods to the place specified by the Buyer, and if the place of delivery of the Goods is not specified by the Buyer, then Delivery is carried out to the Buyer's Telegram account.
5.3. The Buyer specifies the place of delivery of the Goods when placing an Order for the purchase of Goods.
5.4. The delivery period of the Goods to the Buyer consists of the order processing period and the delivery period.
5.5. The delivered Goods are transferred to the Buyer, and in the absence of the Buyer to any person who has presented a receipt or other document confirming the conclusion of the Contract or registration of the delivery of the Goods.
5.6. At the time of delivery of the Goods, the Seller must inform the Buyer of the following information: Order Number, Time and date of the Order, Buyer's ID, Payment Method and other information on the Order.
5.7. Information about the Product is brought to the attention of the Buyer in the Electronic Receipt attached to the Product, in the description, on labels, by labeling or in any other way accepted for certain types of goods.
6. Rules, criteria and conditions of return
"According to Article 26.1 of the Federal Law on Consumer Protection, digital goods having properties that cannot be determined by the consumer before its transfer are not subject to return or exchange (that is, they are not good quality goods subject to return or exchange).”
Return of the goods belonging to the quality:
The Customer has the right to refuse the ordered Product at any time before receiving it, and after receiving the Product - within 7 (seven) days, not counting the day of purchase. (The exception is those items that cannot be returned technically: Subscriptions, activated promo codes, etc.)
The return of Goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Product are preserved. (An electronic purchase receipt will do, where the warranty period is indicated).
The Customer does not have the right to refuse a Product having individually defined properties if the specified Product can be used exclusively by the Customer purchasing it.
Return of guaranteed quality:
A product of inadequate quality means a product that is unable to ensure its functional qualities due to a significant disadvantage (with the presence of disadvantages after its use).
The buyer to whom the goods of inadequate quality were sold, unless it was agreed by the seller, has the right, at his choice, to declare any of the following requirements:
replacement for a product of a similar brand (model, article) or for the same product of another brand (model, article) with an appropriate recalculation of the purchase price;
a proportionate reduction in the purchase price;
gratuitous elimination of defects in the product or reimbursement of costs for their correction by the buyer or a third party;
for the delivery of goods of inadequate quality, an amount equal to the cost of the goods (funds) is returned to the details provided by the client, taking into account the costs of transferring the goods to the Buyer and the commissions of payment systems.
Carefully read the text of the Public Offer, and if you do not agree with any clause of the Offer, you have the right to refuse to purchase Goods provided by the Seller and not to perform the actions specified in clause 2.1. of this Offer.